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The recipient name matches more than one account

Error code recipient_lookup_ambiguous
Encryption and recipients

The recipient name matches more than one account

recipient_lookup_ambiguous

pastebin.ca could not tell which recipient you meant.

HTTP 409·Encryption and recipients

What it means

What happened

pastebin.ca could not tell which recipient you meant.

Why

Why it might have happened

  • The name you typed is not unique.
  • Display names can be shared by more than one account.
Next steps

What you can try

  1. Use the recipient’s exact @handle.
  2. Ask the recipient for their handle if you only know their display name.
  3. Try again after the lookup shows one match.
Related
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