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Simple English Summary
We collect personal data about you if you register or purchase a product on our website. We use this data to operate your account and process payments. We do not sell your personal data. We do not share your personal data with third parties for marketing purposes.
Registered users with an account are never shown third-party advertisements. Anonymous visitors to our public pages may see ads served by third-party providers. Those providers may use cookies to personalize ads on our site and others. You can opt out of this at any time.
We use analytics tools to understand how our website is used. This data is aggregated and is not used to personally identify you.
Teachers may optionally connect a Google Classroom course to eNotes. When they do, eNotes reads the course roster (names and emails) on the teacher's behalf and uses it only to associate eNotes activity with the correct student account.
Privacy Policy
What information do we collect about you?
Personal Information You Choose to Provide
We collect information about you when you register for an account or purchase a product on our site. This information includes your email address, name, billing zip code, and country. We do not store credit card numbers — payment processing is handled by third-party payment processors who are contractually prohibited from using your data for any other purpose.
If you correspond with us by email or through our messaging system, we may retain those messages for internal support purposes only.
We may collect additional information you voluntarily submit, such as cancellation feedback, survey responses, or a user profile (for example, if you apply to our educators program).
Website Usage Information
We use cookies and server logging to collect information about how our website is used. This may include the date and time of visits, pages viewed, time spent on the site, IP address, and approximate location (city and country).
How do we use the information we collect?
We use personal information to:
Process your order and manage your account
Communicate with you for non-marketing purposes (such as receipts and account notices)
Customize your experience on our website
Understand aggregate usage patterns to improve the site
If you have opted in, we may email you about products or services we offer. You can opt out of marketing emails at any time.
We do not sell your personal data.
We do not use your personal data to profile you for commercial purposes.
We do not share your personal data with third parties for marketing purposes.
Advertising
Registered users with an account are never shown third-party advertisements on eNotes.
Anonymous visitors to public pages on our site may be shown ads served by third-party advertising providers. These providers may use cookies and similar tracking technologies to serve ads based on your interests and prior browsing behavior. This is limited to non-logged-in visitors only.
For users in the European Union, advertising is only shown with your explicit consent.
You can opt out of interest-based advertising at any time by visiting the Network Advertising Initiative opt-out page or by adjusting your browser's cookie settings.
CMI Marketing, Inc., d/b/a Raptive (“Raptive”) is a service provider of this Site for the purposes of placing advertising on the Site, and Raptive will collect and use certain data for advertising purposes. To learn more about Raptive’s data usage, click here: https://raptive.com/creator-advertising-privacy-statement/
A full list of authorized programmatic partners participating in ad auctions on our behalf is available in our ads.txt file. Those partners operate under their own privacy policies.
Analytics and Tracking
We use Google Analytics (via Google Tag Manager) to collect aggregated, non-personally-identifiable information about how visitors use our site.
This data helps us understand traffic patterns and improve the site experience. We do not use analytics data to personally identify individual users.
We do not track users across third-party websites or apps for commercial purposes.
We do not cross-reference your eNotes data with data from other platforms.
Cookies
Cookies are small text files stored on your device that help us operate the website, remember your login session, and understand how the site is used.
Types of cookies we use:
Essential cookies — required for login, account access, and purchases. Cannot be disabled without breaking core site functionality.
Analytics cookies — used to collect aggregated, anonymized data about site usage via Google Analytics. These can be blocked via your browser settings, though this does not affect core site functionality.
Advertising cookies — used by third-party ad providers for non-logged-in visitors only. You can opt out via the Network Advertising Initiative or your browser settings.
You can configure your browser to block or delete cookies. Note that blocking essential cookies will prevent you from logging in.
How do we protect your information?
We take reasonable technical and organizational measures to protect your personal data. These include:
SSL/TLS encryption for all data transmitted between your browser and our servers
Encrypted storage of sensitive data such as passwords in our database using bcrypt
Limiting internal access to personal data to staff who need it to operate the service
We do not store credit card information. Payment processing is handled by third-party processors who are contractually prohibited from using your data for any other purpose.
No method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard safeguards and will notify affected users in the event of a data breach as required by law.
Student and School Data (FERPA)
eNotes is committed to complying with the Family Educational Rights and Privacy Act (FERPA) and applicable state student privacy laws.
If eNotes is used by a school or district and receives student data in connection with that use:
We use student data only for the educational purposes for which it was provided.
We do not sell student data.
We do not use student data to serve targeted advertising to students.
We do not build profiles on students for commercial purposes.
We do not share student data with third parties except as necessary to provide the service, and only under written agreement.
Schools retain ownership and control of student data at all times.
Student users with school-issued accounts are never shown third-party advertisements.
For questions about student data, please contact us at support@enotes.com.
Google Classroom Integration (optional)
Teachers who want to align eNotes with a Google Classroom course can optionally connect their Google account to eNotes. Doing so authorizes eNotes to read — on the teacher's behalf, via Google's standard OAuth 2.0 flow — the following data from Google Classroom:
The list of Google Classroom courses where the teacher is an instructor.
The roster of any course the teacher chooses to link to eNotes, including each member's full name and email address.
We use this data only to associate eNotes activity with the correct student account on the eNotes side. We do not post anything back to Google Classroom and we do not modify any Google Classroom data.
eNotes' use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Specifically, we do not:
Sell Google Classroom data.
Use Google Classroom data for advertising.
Transfer Google Classroom data to third parties, except as required by law or with the user's explicit consent.
Allow humans to read Google Classroom data, except (a) with the teacher's affirmative consent, (b) for security purposes (such as investigating abuse), (c) to comply with applicable law, or (d) where the data has been aggregated and anonymized and is used for internal operations.
You can revoke eNotes' access to your Google Classroom data at any time at https://myaccount.google.com/permissions. Revocation immediately stops eNotes from making future Classroom API calls on your behalf. The roster snapshot eNotes has already pulled remains in our database until you ask us to delete it (see support@enotes.com).
Children's Privacy (COPPA)
eNotes is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal data from a child under 13 without verifiable parental consent, we will delete it promptly.
If you believe we may have data from a child under 13, please contact us at support@enotes.com.
How do I access, correct, or delete my data?
You have rights under applicable data protection laws to access, correct, or delete your personal data. To exercise these rights, contact us at support@enotes.com. We may ask you to verify your identity before acting on your request. We will respond promptly to all requests.
How long do we retain your data?
We retain personal information for as long as necessary to provide the service, fulfill your requests, and meet our legal obligations. You may request deletion of your data at any time by contacting support@enotes.com. We will comply promptly unless we are legally required to retain the data.
Do you share information with third parties?
We do not sell your personal data.
We may share information in the following limited circumstances:
Payment processors — to verify and process payments. These processors are contractually prohibited from using your data for any other purpose.
Analytics providers — aggregated, non-personally-identifiable data only, via Google Analytics.
Advertising providers — for non-logged-in visitors only, as described in the Advertising section above.
Legal requirements — if required by law, court order, or to protect our legal rights.
Business transfers — in the event of a merger, acquisition, or sale of assets, your data may transfer to the successor entity under equivalent privacy protections.
We may share aggregate, anonymized data about site usage with affiliates or partners. This data does not include personally identifying information.
Links to other websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
Changes to this policy
If we make material changes to this privacy policy, we will post the updated policy on our website and update the effective date below. We encourage you to review this policy periodically.
Contact us
Email: support@enotes.com
Mail: eNotes.com, Inc., 1916 Pike Place Suite 12, #1448, Seattle WA 98101
Effective date: May 13, 2026
Last updated: May 13, 2026