You are now chatting with 'Vanessa Morris'
Vanessa Morris: Hi . My name is Vanessa, how are you today?
Silenced...: Hello, I'm alright thanks.
Vanessa Morris: How can I help you today?
Silenced...: Well, I have been looking over your hosting plans, and was thinking of purchasing some hosting from you, but one question, when I googled dot5hosting I found masses of sites with rants about how bad the hosting is.
Vanessa Morris: I apologize for any inconvenience this has caused you.
Silenced...: How has it caused me inconvenience, I mean, all I want to know is if your hosting has high uptime and keeps in touch with customers to give them the latest news
Vanessa Morris: Yes.
Vanessa Morris: We offer 99.99% uptime.
Vanessa Morris: We send details to account e-mail address.
Silenced...: Well, yes, your website says that but alot of places have been saying there sites go down and can't get support
Vanessa Morris: You will get support.
Silenced...: But websites like http://www.ussbrewton.com/Dot5Hosting.htm doesn't really re-assure me about all of this
Vanessa Morris: We are the new support.
Vanessa Morris: They might have experienced the issue with old support.
Silenced...: Oh, ok.
Vanessa Morris: Is there anything else I can assist you with today?
Silenced...: But I mean, just typing in on google "dot5hosting" it comes up with all kinds of results saying Dot5hosting is terrible
Vanessa Morris: You can compare the chat present in the link and this chat.
Vanessa Morris: Can you please provide me with your first and the last name for our records?
Silenced...: I'd rather not.
Silenced...: I mean, do I have to?
Silenced...: Or do you just want me to?
Vanessa Morris: I need your name for internal records.
Vanessa Morris: Is there anything else I can assist you with today?
Silenced...: No thank you
Silenced...: I must be leaving now
Vanessa Morris: Thank you for chatting. Take care and have a good day!
Silenced...: Have a nice evening/morning/afternoon depending on what country you are from.