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Chat InformationWelcome to HostGator Live Chat! You are now chatting with 'Richard S.'
Richard S.: Welcome to HostGator, how may I assist you?
nathan: Hello
nathan: I'm having a small problem with your servers thinking my files don't exist
nathan: or something like that
Richard S.: I will be glad to assist you.
nathan: I'm trying to include PHP files in my other PHP files
nathan: but Hostgator says that the files dont' exist
Richard S.: grubbn.com is the primary domain associated with your account, correct?
nathan: yes
Richard S.: One moment while I bring up your account information.
nathan: k
nathan: thank you
Richard S.: Where is the missing file supposed to be?
nathan: well no matter what file it is
nathan: Hostgator always says it doesn't exist
nathan: (the php files)
nathan: they are:
nathan: http://grubbn.com/pphp/navigation.php
nathan: http://grubbn.com/pphp/footnotes.php
nathan: http://grubbn.com/pphp/head.php
Richard S.: The absolute path is /home/username/public_html . Is that what you're using?
nathan: no
nathan: I'm using
nathan: /pphp/head.php (etc)
nathan: so is that all I have to do, change my URLs to /home/nathan/pphp/navigation.php
nathan: ?
nathan: er
nathan: I mean
Richard S.: Try using the absolute path. Using just "/pphp/head.php" has the script looking in the wrong place
nathan: /home/nathan/public_html/pphp/navigation.php
nathan: oh
nathan: let me try that
Richard S.: Correct.
nathan: well thank you sir
nathan: I really appreciate your help
Richard S.: You're welcome!
Richard S.: Is there anything else I can help you with?
nathan: nope
nathan: that's all
nathan: I'll be going now
nathan: bye
Richard S.: Ok, take care and have a great day!
Richard S.: Thank you for using HostGator Live Chat. Your opinion is very important to us. When closing the chat, please take a minute to fill out the brief survey that pops up so that we may continue to improve our customer service and support.
nathan: k I'll take the survery than