Greetings,
Thank you for taking the time to contact us regarding the World of Warcraft account you are using. After a thorough investigation of this issue, it appears that the actions taken on your account were for activity that was performed during an account compromise. As a result, the account action has been removed from the account and all involved parties have been addressed. We apologize for any inconvenience this may have caused.
Account compromises are usually a result of the registered user sharing their account, or playing on a computer that has a virus. Please remember that World of Warcraft accounts cannot be shared with anyone except one minor who you are the parent or guardian of. To help ensure that no viruses are present that may threaten your account, please regularly scan all computer systems that you use to remove all viruses, including Trojan files, spyware and key loggers. You can find links to scanners in our article about computer and internet security tips at http://www.blizzard.com/support/?id=msi0504p. Also be sure to change your account password regularly at https://www.worldofwarcraft.com/account.
Please feel free to contact us with any further questions or concerns you may have. Thank you for your time and patience in this matter and your continued interest in World of Warcraft.
Sincerely,
Yehinir
Account Administration
Blizzard Entertainment
http://www.blizzard.com/support/wowaa/