Desirable Attributes
* To be professional, diligent and have a strong user focus.
* Able to work as part of a team with a good attitude and ability to get on well with others.
* Good communications skills.
* To understand and deliver excellence in customer service.
* A willingness to learn and adapt to methods used in support on the network.
Undesirable Attributes
* Always think you know best.
* Unwillingness to accept own weaknesses and, or criticism of your practices.
* Sees arguement as a solution to problems.
* You resist change for the sake of resisting change. Support is a dynamically changing service.
* Trying to "suck up" to the higher command.
Expectations
* To achieve minimum targets for time committed to the network and amount of people helped per week.
* To deliver a professional and focused service to users.
* You must have current experience. We don't have the time to train you.
Requirements
* Must be of age 12 years, or older.
* Communicating in the English language is required.
* Must be an established user of the network.
So those are the requirements. If you agree to these, please type your fullname by typing in- FullName: <NAME HERE>