Anonymous

Dear All,
I am using Polycom IP4000 soundstation.. but i have this msg Error loading <MAC>.cfg and when i made my search i found this resulets:-

Error Message:-
Error loading <MAC>.cfg
Note: After seeing this message the
phone will reboot after a 5 second
timeout. 

Description:-
There are two scenarios when you
might see this error:
1. The FTP server was found and logon
successful. The <MAC>.cfg was not
found on server. The
00000000000.cfg file was not found
on server. The <MAC>.cfg was not
found in FLASH.
2. The FTP server was NOT found or
login was unsuccessful, and the
<MAC>.cfg was not found in flash.

Resolution:-

Scenario One
1. Verify that the <MAC>.cfg or
00000000000.cfg file is in the root
directory of the FTP user account.
Scenario Two
1. Verify the FTP settings in the DHCP
scope are correct.
2. Verify that the FTP server is operational
and connected to the network.
3. Verify the FTP user and password
match on both the phone and the FTP
server.

My question is how can i fix this problem i can't do any thing with this issue please i need your help with steps if you don't mind.
and if any bodyhave the default setup for the FTP and DHCP scope.
or if you have any recommendation to my problem i will be 

Regards
Ammar