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Jim XXXXXXXXX: can you tell me why the dates for you having stock keeping being put back and when do you expect to be able to send my item order N0 9268485
Anthony : Good morning, how may we help you?
Jim XXXXXXXXX: ohn Greenwood: can you tell me why the dates for you having stock keeping being put back and when do you expect to be able to send my item order N0 9268485
Anthony : The date which the suppliers have given us for stock arrival is the 4/10. Please note that we can't guarantee this date, as it is subject to change.
Anthony : We are sorry that the dates have been changed but it is out of our control
Jim XXXXXXXXX: the day b4 yesterday it was the 27/9 for you having stock
Jim XXXXXXXXX: then yesterday it was 28/9
Anthony : Is there anything further we can assist you with today?
Jim XXXXXXXXX: the date of ETA of the stock keeps changing
Jim XXXXXXXXX: can you ask the suppliers when they are going to send it
Jim XXXXXXXXX: you sent me an Email
Jim XXXXXXXXX: to say it was going to be in stock today
Jim XXXXXXXXX: can you explain why this is not so
Anthony : No I cannot
Jim XXXXXXXXX: will you ask your suppliers for a definite date
Anthony : I'm sorry but I don't deal with the suppliers, this has nothing to do with customer services
Anthony : If you wish to make a formal complaint, please e-mail us on assistance@dabs.com and it will be looked into.
Jim XXXXXXXXX: please tell me who I can ask then in your company
Jim XXXXXXXXX: will you give me a phone number of a person I can ask
Anthony : As we are an e-commerce company, we do not operate a telephone service for our customers. We prefer that all communication is sent to us electronically, either by email or through our Live Chat service. For more information on this policy, please visit : http://www.dabs.com/contenttopic.aspx?ContentType=Help&ArticleID=125
Jim XXXXXXXXX: may i remind you that this is indeed the live chat service so I'm asking once again
Anthony : I'm sorry, but as previously advised I do not deal with stock delay issues. If the stock due dates have changed, then please be advised that our purchasers will be chasing up delivery. If you are unhappy then please e-mail assistance@dabs.com
Jim XXXXXXXXX: Antony I have canceled the order,, thank you for letting me know what a shitty outfit you were before I paid you anything.
Anthony : Thank you for using this service. Goodbye.
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