Hello, we are Galactic Bell, a private association of contractors providing technical support for computer related problems. General support requests, such as resolving hardware issues or upgrading your PC hardware or software, are gladly accepted. Our techs have a combined experience pool well over 30 years in experience and can help you resolve your computer crisis in a timely and professional manner. We offer our services on a per incident basis via telephone and using remote administrative support. Each incident is a separate contract, with no limit on the number of phone calls or remote administration sessions necessary to reach each incident's solution. Customers have 30 days to settle contract invoices following resolution being satisfactorily reached. There are 3 categories for contracts: Low Priority incidents are $20 per incident and most incidents are normally resolved during a single phone call. Medium Priority incidents are $40 per incident and may require a few short phone sessions or remote administration. High Priority incidents--that is, those requiring substantial analysis and troubleshooting and which do not easily fall into classification as a single incident of difficulty--are billed at a competitive hourly rate, beginning with $40 for the initial hour and $10 each subsequent hour. When resolving resource conflicts, priority is given to higher-level incidents. Our techs are on call 24 hours a day 7 days a week: (213) 514-5322