Sep 25 08:10:45 WARNING[9040] translate.c: No translator path from unknown to unknown
Sep 25 08:10:45 WARNING[9040] file.c: Unable to translate to format h263, source format unknown
Sep 25 08:10:45 WARNING[9040] app_record.c: Problem writing frame
Sep 25 08:10:46 WARNING[9040] format_h263.c: Empty file!
Sep 25 08:10:46 WARNING[9040] file.c: Unable to open file on /var/lib/asterisk/sounds/users/lizquilty/lizquilty_custom_tmp.h263
Sep 25 08:10:46 WARNING[9040] file.c: File users/lizquilty/lizquilty_custom_tmp has video but couldn't be opened
config says
exten => 500,2,Record(users/${var_name}/${var_name}_custom_tmp:wav|5|20)
exten => 500,3,Festival(You Said)
exten => 500,4,Playback(users/${var_name}/${var_name}_custom_tmp)