Helen: Matthew,As I told you , whether you use the product or not , you will NOT be provided with any kind of refund in this case.
Helen: With your permission , shall I disconnect this chat?
Matthew Bruenig: well as impressive as the all caps NOT is, I still do not see how this is justified on your end. There only seems to be two logical points here because I disagree with the EULA. Those are 1. As the EULA says, I am entitled to a refund from you guys. Or 2. As you were arguing, because you guys accepted the EULA by installing and not me, and because I have not accepted the EULA outright or even implicitly, that the EULA does not apply to me which means none of the restrictions apply to me which me ...(truncated)