Mine

#ESEABot Support Ticket Hotlink Generator
#
#For hotlinking support #'s to .accept #
#
#By Dan Snider - phatrabbit

on ^1:hotlink:*:#esea.ss:{
  var %a New ticket opened
  if ($remove($1,$chr(40),$chr(41)) isnum) {
    if (%a isin $hotline) {
      return
    }
  }
  if ($1 isnum) {
    if (*Helper* iswm $hotline) && (*None* iswm $hotline) {
      return
    }
    if (*Helper* iswm $hotline) && ($nick isin $hotline) {
      set %phatrabbit.hotlink closeit
      return
    }
  }
  halt
}
on 1:hotlink:*:#esea.ss:{
  if (%phatrabbit.hotlink == closeit) { unset %phatrabbit.hotlink | msg $chan .close $remove($1,$chr(40),$chr(41)) | halt }
  msg $chan .accept $remove($1,$chr(40),$chr(41))
}