All pastes #561710 Raw Edit

Something

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·published 2007-06-12 15:34 UTC
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> I don't need site angusyoung.org hosted on my account Javier. I only
> > need to create one domain chronosbox.org on my account. It is simple and
> > here is error message that I get:
> > 
> > "Can't add domain: Promotional and referral accounts are for new
> > customers only. This domain was previously in our system and cannot be
> > added to your promo or referred account. If you would like to upgrade to
> > a full price plan, please contact support.."
> > 
> > I really can't add a new domain if my account is made with promo code?!
> > promo code only is good if user have only one domain?!
> > 
> > I really need more explanation about this. I pretend to transfer my
> > domain chronosbox.org to DH, and with it I pay a new domain price, but I
> > can't pay $50 more price of new domain ...
> > 

Unfortunately because you are using a new account with a promo code and
referral you won't be able to add the domain to your account I'm afraid.
This is to stop people from abusing the promo code/referral system. Promo
codes and referrals are for new customers only. If you are transferring a
domain that we already have hosted with us to your new customer account,
you aren't really a new customer now are you. We can remove the promo
code (and the credit for it) as well as your referrer if you wish to host
those domains on your account. Only then will the system allow you to add
them. Let me know what you'd like to do.