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***********This is where agents login in extensions.conf:

        ; Queue Login
        exten => *41,1,AgentCallBackLogin(||${CALLERIDNUM}@agents)

        ; Queue Logout
        exten => *42,1,Dial(Local/992@internal/n,,D(${AGENTBYCALLERID_${CALLERIDNUM}}##))
        exten => 992,1,AgentCallbackLogin()

***********This is where agents are called in extensions.conf:

[agents]
        ; These are the folks that can log in to the queue.
        exten => _2XX,1,Set(__DYNAMIC_FEATURES=disconnect)
        exten => _2XX,n,Dial(SIP/${EXTEN})

***********This is features.conf:

[general]
parkext => 700                  ; What extension to dial to park
parkpos => 701-720              ; What extensions to park calls on. These needs to be
                                ; numeric, as Asterisk starts from the start position
                                ; and increments with one for the next parked call.
context => parkedcalls          ; Which context parked calls are in
parkingtime => 60               ; Number of seconds a call can be parked for
                                ; (default is 45 seconds)
transferdigittimeout => 5       ; Number of seconds to wait between digits when transfering a call
;courtesytone = beep            ; Sound file to play to the parked caller
                                ; when someone dials a parked call
xfersound = beep                ; to indicate an attended transfer is complete
xferfailsound = beeperr ; to indicate a failed transfer
adsipark = yes                  ; if you want ADSI parking announcements
findslot => next                ; Continue to the 'next' free parking space.
                                ; Defaults to 'first' available
;pickupexten = *8               ; Configure the pickup extension.  Default is *8
featuredigittimeout = 1000      ; Max time (ms) between digits for
                                ; feature activation.  Default is 500


[featuremap]
;blindxfer => #1                ; Blind transfer
disconnect => *0                ; Disconnect
;automon => *1                  ; One Touch Record
atxfer => *2                    ; Attended transfer

[applicationmap]
; Note that the DYNAMIC_FEATURES channel variable must be set to use the features
; defined here.  The value of DYNAMIC_FEATURES should be the names of the features
; to allow the channel to use separated by '#'.  For example:
;    Set(DYNAMIC_FEATURES=myfeature1#myfeature2#myfeature3)
;
;testfeature => #9,callee,Playback,tt-monkeys   ;Play tt-monkeys to
                                                ;callee if #9 was pressed
disconnect => *0,callee,hangup,         ; Disconnect the call on *0