BismayaB (51319): Hi, my name is BismayaB (51319). How may I help you?
James: Quick question about the wpc54gs
James: Does it support WPA2 network encryption?
BismayaB (51319): Can you please reconfirm the model number of the Linksys product? Please check at the bottom of the product for its model number along with the version number, if any.
James: WPC54GS
James: No model number, so I presume it's a version 1
BismayaB (51319): What version of Windows is currently being used on the computer? (for example, Windows 98, ME, 2000, XP, etc.)
James: Windows XP, SP2
BismayaB (51319): Yes it will work.
James: Hmm
James: Getting a bit of an odd error
James: Seems to connect to the network, but says "Limited to no connectivity"
BismayaB (51319): Please let me know that.
James: Doesn't seem to obtain an IP address from the router either
BismayaB (51319): This happens if you are typing wrong password or some network conflicts.
BismayaB (51319): Lets try it again.
BismayaB (51319): Do you see the tiny green or blue square icon on the lower right hand corner of the screen ?
James: One sec.
BismayaB (51319): Double click it , it would open Linksys Wireless Utility (WLAN Monitor) - where you will find three Tabs 'Link Information' - 'Site Survey' and 'Profiles'.
James: I should also give some background information - the system was functioning fine when the network was a WPA network, but ceased when WPA2 was implemented
BismayaB (51319): Please give me a moment to get the perfect information about that.
James: Thank you.