___________________________________________________________________
OBJECTIVES:
To seek work with a reputable company, where my talent and abilities will be of value.
Gain valuable experience in IT and electronic commerce by utilizing knowledge of computers and their application in business, as well as discovering real world challenges and translating these into opportunities in a business environment while continuously developing and expanding knowledge and skills to become a valuable member of the work group.
RECENT WORK BACKGROUND:
Ambergris Solutions Inc. Sept. 2006 April 2007
Level 1 Phone Technical Support Representative
Electronic Arts Customer Care Account
Technical Support Projects
Frequently Asked Questions + Support Numbers Quicklist webpage
User Interface Quicklist webpage
Project Responsibilities
 Provided new hires and temporary agents tools to quickly navigate the pages of our support website that stores all the technical support issues and relevant solutions
 Consolidated support data from email and from phone agents
 Added a third-party JavaScript file to allow tree-view navigation of mockups of game console and pc game user interfaces (including main menu, settings, and in-game interfaces)
 Added a third-party JavaScript file to the webpages to allow agents to monitor time across several time zones
 Updated support data as needs of the support floor changed
 Added a free third-party web server on an available network machine to allow unlimited user access to the webpages, as opposed to being a file share (which is limited to 10 computers connecting at a given time)
 Adhered to current web standards for web development
XIR Systems Web Development Sept 2005 Aug 2006
Freelance Web Design and Development
Web Development Projects:
The Mascot Stop Website ( http://www.themascot.com , Completed)
MACJEN International Website ( http://www.macjenintl.biz , Completed )
NewSystem Adult Family Home Website ( Completed, Pending Upload )
Vital Health Website ( Completed, Pending Upload )
Project Responsibilites:
 Provided assistance to small and medium sized businesses in developing a web presence suitable to their needs
 Helped implement color schemes and layout for new web sites
 Assisted client in ordering and configuring hosting packages
 Worked with specific time frames and due dates
 Adhered to current web standards for web development
RECENT TEACHING BACKGROUND:
HTML / CSS BASICS SEMINAR 29 May 31 May 2006
East Asian Pastoral Institute (EAPI) Multimedia Seminar
Sponsored by the Jesuit Communications Center
Ateneo de Manila University
 Created an HTML-based presentation utilizing available tutorials on learning standards-based HTML (HyperText Markup Language) and CSS (Cascading Style Sheets)
 Gave a brief background of HTML and CSS to attendees
 Introduced HTML and CSS through a hands-on approach using code examples and actual output as quick visual references
 Recommended tips and tricks in markup encoding and usage, element styling, and standards-based design
 Assisted attendees with their HTML and CSS files throughout the seminar
 Gave chapter exercises to gauge understanding and progress of attendees throughout the seminar
 Assisted attendees as they presented their creations one by one to the class
RECENT TRAINING BACKGROUND:
HEADSTRONG PHILIPPINES 16 Nov 13 Dec 2005
Headstart Bootcamp Training
( C# ASP.NET Web Development )
 Given basic training on UML Diagrams and its usage in modern program development
 Given basic training on Enterprise Web Development using Visual Studio C#.Net
 Created and utilized UML Diagrams alongside C#.Net programming to aid in conception and development of a Supply Inventory system
 Presented final product to a mock panel of potential clients
EDUCATIONAL BACKGROUND:
COLLEGE:
SAN BEDA COLLEGE ALABANG 2001 - 2005
Formerly St. Benedict College
Alabang Hills, Muntinlupa City
Bachelor of Science in Information Technology
SECONDARY:
MARYMOUNT SCHOOL 1997 2001
BF Homes Parañaque
High School Diploma, March 2001
Loyalty Awardee
Best In Computer Awardee
COLLEGE MEMBERSHIPS:
(2004-2005) Actor/Member, Order of The Scarlet Thespians ( OST )
(2003-2005) Member, San Beda Debate Circle
(2002) First Lieutenant, SBC ROTC
EXTRA-CURRICULAR ACHIEVEMENTS:
(2004-2005) Student Administrator, Apple Mac Lab, San Beda College Alabang
(2005) Speaker, Mac OS X Basics, SBC IT/IM Week
(2005) First Place, Website design competition, SBC IT/IM Week
(2004) Champion, Second Annual Inter-School College Computer Quiz Bee, Sponsored by SBC Mendiola Bedan Computer and Information Society
(2004) Cast Member, in the stage play Dracula, by The Order of The Scarlet Thespians, A student theatre organization of SBC
(2001) Layout Editor, Rostra, the English Student Publication of SBC
(2001) Layout Editor, Tinig, the Filipino Student Publication of SBC
(2001) Contributing writer, X-change, the Literary Magazine Publication of SBC
(2001) Contestant, Website design competition, IT/IM Week, SBC
(1998-99) Member, Magis Deo Youth Club
(1994) Actor, Repertory Philippines, Summer Workshop (Pied Piper of Hamelin)
HIGH SCHOOL / ELEMENTARY ACHIEVEMENTS:
Awarded Best In Computer, HS Commencement Exercises 2001
CAT (4Th Yr.) Alpha Squadron Commander
CAT (4Th Yr.) Graduated Cadet Captain
Contestant, Marymount School Computer Blitz 2000-2001
(2000) Ever Willing And Able Award, Leadership Training Seminar, Sponsored By Marymount School Interact Club
(2000-2001) Layout Editor, The Scintilla, a Student Publication of Marymount School
(1996-2000) Contributing Writer, The Scintilla, a Student Publication of Marymount School
Accelerated in Preschool, from pre-nursery to kinder
SEMINARS ATTENDED:
1999 Marymount School Interact Club Leadership Training Seminar
1998 Beyond Limits Asia Youth Leadership Seminar
1998 Rotary Club of Parañaque Youth Generation Conference
1997 Rotary Club of Parañaque New Generation Conference
Big Brother Storyteller 2000
Marymount School Turn About SY98-99, ( Teachers for a day )
SKILLS:
Microsoft Windows XP Professional & Microsoft Office Productivity Suite
Basic Local Area Networking
Apache HTTP Server, MySQL DB and PhpMyAdmin Site DB Administration
PHP and C# ASP.NET Web Application Design & Development
Standards-based Web Page Design & Devt using XHTML and Cascading Style Sheets (CSS)
Apple Mac OS X Basic Server & Workstation Administration
Apple Remote Desktop Administration
Adobe Photoshop / Gnu Image Manipulation Program
PC Hardware Assembly & Troubleshooting
Unified Modeling Language ( UML ) using Rational Rose
INTERESTS:
Computer Networking & Network Security
Standards-based Webpage / Web Application Development
Graphic Manipulation
Digital Video Editing
Computer Game Design & Development
Open-Source Software Development
System/Network Development
References will be provided upon request.