William Kukowski
345 Lake Shore Dr. N., Barrington, IL 60010
847.744.0519
*Objective
Apple Mac Genius
*Skills Abilities
-General
-Helping average users with technical issues.
-Patience to work in challenging and demanding environments.
-Experience as a freelance computer repair technician, IT department employee, and help desk employee.
-Ability to communicate technical issues to people who have limited knowledge of computers.
-Creative problem solving and logic.
-Extensive work in IT and Help Desk environments and experience with hardware, OS X, Linux, and Windows Vista/XP/2k/9x.
-Huge fan of and owner of many Apple products.
-Hardware
-Extensive knowledge of and experience troubleshooting and installing Desktop and Notebook hardware.
-Familiar with all common computer components and interfaces.
-Software
-Extensive knowledge of OS X (GUI and CLI)
-Familiar with Mac utilities and MANY Macintosh applications.
-Familiarity with multimedia programs.
-Proficient in software troubleshooting
-Familiar with Boot Camp, Parallels, Dual Boot, Boot repair, and EFI.
-Networking
-Proficient at home network configuration including experience with Air Port, Linksys, Netgear, Dlink, etc.
-Knowledge of connectivity standards (802.11 a/b/g/n, CatX, Bluetooth)
-Experience with network configuration on almost all computing platforms, very proficient at OS X configuration.
-Work History
-Help Desk Analyst
Marquette University, Spring Semester 2007
-Information Systems Employee
Elgin School District U46, Elgin, IL
Summer 2005, Summer 2006, Winter 2006/07
-Computer Technician
Barrington School District-CUSD220, Barrington, IL
100 Hours of volunteer work 2003
Employee Summer 2003, Winter 2003, Summer 2004
-Home and Small Business Computer Service
Self-employed, Barrington, IL and northwest Chicago suburbs
Over 50 customers, all by referral. Many returning over 5 times.
*Education
-Graduate Barrington High School 2006.
Barrington, IL.
-Electrical and Computer Engineering Student
Currently enrolled at Marquette University 2006-
*References
Available on request.