[11:58] * hardwire has joined #gnudialer
[11:58] <hardwire> hey
[11:58] <hardwire> whats up
[11:58] <hardwire> how you guys doing
[11:58] <hardwire> hows life.
[11:59] <hardwire> outtolunc: whats up maaaan
[11:59] <hardwire> so my buddy galen .. who wants to blow around $80k on replacing their dialer.. is now totally frustrated with the idea of open source.. because nobody wants to talk about their project politely.
[12:00] <outtolunc> just a sec, phone
[12:01] <hardwire> its his job to do a little research into each option.. but this just blew away gnudialers part of the contract.. and possible amounts of paid programming support for it.
[12:03] <outtolunc> did he show you the capture of our comvo?
[12:03] <hardwire> can you pastebin it for my own sake
[12:03] <outtolunc> if so, where was i NOT polite?
[12:04] <outtolunc> if not, where do you get off coming here on his word only that i wasn't polite
[12:04] <hardwire> lemme see it I suppose.
[12:04] <outtolunc> this is probably why you/him seem to have issues getting help
[12:04] <hardwire> outtolunc: I go buy his word, he was expressing how he felt about it.
[12:05] <hardwire> I didn't ask him to be verbatim
[12:05] <hardwire> I don't have issues getting help in most cases.
[12:05] <outtolunc> good for you
[12:06] <hardwire> its unfortunate that he felt he was totally blown off and from what I heard told to go learn some basic skills before talking about this software.
[12:06] <hardwire> not uncommon for most people involved with an open source project to say.
[12:06] <hardwire> It however struck me as odd concidering he would have contracted developers to fix anything that wasn't suited for his environment.
[12:06] <outtolunc> before, i even said that, i suggested he install it (and others) and make up his own mind
[12:07] <outtolunc> because he was asking 'is it stable'
[12:07] <hardwire> its a good question.
[12:07] <outtolunc> well asterisk isn't even stable
[12:07] <outtolunc> haha
[12:07] <hardwire> no it isn't
[12:07] <outtolunc> nevermind
[12:07] <outtolunc> you just don't get it
[12:07] <hardwire> I do.. he doesn't.
[12:07] <hardwire> its a good question for him to ask.
[12:08] <hardwire> would you install something without asking about its stability..
[12:08] <outtolunc> well then can you explain to him because i TRIED, and he obviously didn't get it
[12:08] <hardwire> he isn't a system admin.. he is a project manager.. for his world those are valid questions that open source projects need to at some point be able to give an answer to.
[12:08] <outtolunc> he did ask, i stated politely that not even asterisk was
[12:08] <hardwire> ok
[12:08] <hardwire> thank you for clarifying
[12:09] <outtolunc> go read his log
[12:09] <outtolunc> please
[12:09] <hardwire> I doub't he knows where to find it :)
[12:09] <hardwire> doubt even.
[12:09] <hardwire> he is frustrated, it would save massive amounts of money to have a dialer sitting colo at a voip provider.
[12:10] <outtolunc> http://pastebin.ca/37277
[12:10] <outtolunc> i'm sure he would
[12:11] <hardwire> ugh
[12:11] <hardwire> I wish he didn't have to deal with the zealots that are his SA's where he works as well.
[12:12] <hardwire> not as well.. but where he thought you were.
[12:12] <outtolunc> the point i was trying to make
[12:12] <hardwire> I have the point right here. no worries
[12:12] <outtolunc> he didn't say he was looking for a consultant
[12:12] <outtolunc> he didn't seem to do ANY legwork whatsoever
[12:12] <hardwire> thats a sketchy subject isn't it?
[12:12] <outtolunc> yet wanted someone here to do it for him <G>
[12:12] <hardwire> the "why didn't you say so first so I know I should humor you" line.
[12:12] <outtolunc> so i thought i was very polite <G>
[12:13] <outtolunc> looks again
[12:13] <hardwire> its not in there.. I was pointing out the scenario that would have been optimal for you.
[12:14] <outtolunc> for me, i'm do code changes and making it available
[12:14] <outtolunc> i never said I WAS an available consultant
[12:14] <outtolunc> nor was i asked
[12:14] <outtolunc> both heath and james do installation and custom programming for the project
[12:15] <outtolunc> which is noted on the website and in the software
[12:16] <outtolunc> all it takes is a few minutes to read the main/services page of the website, and download the latest release, and read the README, INSTALL that you should do with any OS project
[12:16] <hardwire> I understand how difficult it is to deal with absolutely everyone.
[12:16] <outtolunc> ... and i think this whole time would have been averted
[12:16] <outtolunc> agreed?
[12:17] <outtolunc> then the person would already have been told (in the pages) that a 'basic understanding of this and that is needed'
[12:17] <outtolunc> so he wouldn't have gotten 'frustrated' at me telling him
[12:18] <hardwire> if people would just follow the flow of information as you percieve it.. it would be nicer right?
[12:18] <hardwire> I good "live" question would be how busy are heath and james typically with installs and payed support?
[12:18] <hardwire> yeh
[12:18] <outtolunc> oh yeah it's just my perception <G>
[12:18] <outtolunc> hehahah
[12:19] <hardwire> people will always interface to eachother and information differently.. web pages are great for filtering like 80% of f.a.q. questions
[12:19] <hardwire> heh
[12:19] <hardwire> if you are like me.. I do not focus well on static content.. but try hard to do so.
[12:19] <outtolunc> well i've been doing this for over 25, i'm unlike most people
[12:20] <hardwire> an old fart eh?
[12:20] <outtolunc> yeah and still i rty to be polite
[12:20] <hardwire> I am 26.. a generation of hyperactive attention deficit sugar addicts.
[12:21] <outtolunc> less sugar
[12:21] <hardwire> but I would have to say there are many many people in my generation that have a good grasp of how information just plain works :)
[12:22] <outtolunc> well as i told the other person... i really don't have time today... so unless you have a question about how gnudialer is misbehaving, can you see if heath or james is around to answer your q's
[12:22] <hardwire> I have been to company wide training sessions where people actually come in and try to inform people how to best get the information they need in a professional business like way. Its amazing how much the Internet has changed the world for the boomer gen.
[12:22] <outtolunc> damn phoen
[12:22] <hardwire> outtolunc: I will probably email one or the other.
[12:22] <outtolunc> k