Taken from:http://freenode.net/channel_guidelines.shtml
Don't be caught by support burnout. It's nearly impossible to answer every technical question that comes to your channel. In many cases, the problem doesn't lie in the technical aspects of the question; cultural barriers may get in the way of communication, or it may be difficult to explain to a newbie just where to begin. When you try to answer every question, regardless of difficulty, you set yourself up for support burnout.
Taken from:http://en.wikipedia.org/wiki/Lamer
A lamer's attitude is summed up by the phrase, "I don't care how it works, just that it does".
I would change it to: "I don't care how it works, just that it does, and you do it all for me."