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Monday, February 5th, 2007 at 5:59:41pm UTC 

  1. I've recently been pointed to an article your magazine is running on our project, Rockbox, and I've found that it contains a very large numer of factual errors. It specifically claims that our software alters the flash memory of the iPod (it does not, our software exist solely on the disk) and shows several screenshots of a modified version of our software, screenshots that specifically cannot exist in the version we officially provide.
  3. As well your article contains long and detailed installation instructions that are invalid (they are outdated and it is very likely the tools mentioned will no longer be available very soon) and the article suggests that a user would need to uninstall Rockbox to regain access to the function of the original firmware. It even goes so far as to claim the bootloader install process deletes a part of the original firmware (it in no way does so).
  5. While it is understandable that there are outdated instructions, as the change while not terribly recent by our standards of when changes have happened could be considered recent in regard to the time it takes to research and write such an article, we are quite disappointed at the actual untruthful statements in the article considering that those have never actually been true.
  7. The article in question is here:
  9. Should our project come to attention again in the future, I, and probably many others on the project, would be more than willing to provide a quick check to help prevent such things from happening. As it stands, we're now somewhat concerned at the amount of confusion this article might cause among potential users who approach our project, follow the instructions in the article, and then find things not working as expected.
  11. We are in fact excited to see mention of our project in the press, though, and I would ask if there is anything we could've done on our side to have helped head off such confusions, or to help prevent them in the future.
  13. Thank you for your time,
  14. Paul Louden


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