;
; Static extension configuration file, used by
; the pbx_config module. This is where you configure all your
; inbound and outbound calls in Asterisk.
;
; This configuration file is reloaded
; - With the "extensions reload" command in the CLI
; - With the "reload" command (that reloads everything) in the CLI
;
; The "General" category is for certain variables.
;
[general]
;
; If static is set to no, or omitted, then the pbx_config will rewrite
; this file when extensions are modified. Remember that all comments
; made in the file will be lost when that happens.
;
; XXX Not yet implemented XXX
;
static=yes
;
; if static=yes and writeprotect=no, you can save dialplan by
; CLI command 'save dialplan' too
;
writeprotect=no
;
; If autofallthrough is set, then if an extension runs out of
; things to do, it will terminate the call with BUSY, CONGESTION
; or HANGUP depending on Asterisk's best guess (strongly recommended).
;
; If autofallthrough is not set, then if an extension runs out of
; things to do, asterisk will wait for a new extension to be dialed
; (this is the original behavior of Asterisk 1.0 and earlier).
;
autofallthrough=yes
;
; If clearglobalvars is set, global variables will be cleared
; and reparsed on an extensions reload, or Asterisk reload.
;
; If clearglobalvars is not set, then global variables will persist
; through reloads, and even if deleted from the extensions.conf or
; one if its included files, will remain set to the previous value.
;
clearglobalvars=no
;
; If priorityjumping is set to 'yes', then applications that support
; 'jumping' to a different priority based on the result of their operations
; will do so (this is backwards compatible behavior with pre-1.2 releases
; of Asterisk). Individual applications can also be requested to do this
; by passing a 'j' option in their arguments.
;
priorityjumping=no
;
; You can include other config files, use the #include command
; (without the ';'). Note that this is different from the "include" command
; that includes contexts within other contexts. The #include command works
; in all asterisk configuration files.
;#include "filename.conf"
; The "Globals" category contains global variables that can be referenced
; in the dialplan with ${VARIABLE} or ${ENV(VARIABLE)} for Environmental
; variables,
; ${${VARIABLE}} or ${text${VARIABLE}} or any hybrid
;
[globals]
CONSOLE=Console/dsp ; Console interface for demo
;CONSOLE=Zap/1
;CONSOLE=Phone/phone0
IAXINFO=guest ; IAXtel username/password
;IAXINFO=myuser:mypass
TRUNK=Zap/g2 ; Trunk interface
;
; Note the 'g2' in the TRUNK variable above. It specifies which group (defined
; in zapata.conf) to dial, i.e. group 2, and how to choose a channel to use in
; the specified group. The four possible options are:
;
; g: select the lowest-numbered non-busy Zap channel
; (aka. ascending sequential hunt group).
; G: select the highest-numbered non-busy Zap channel
; (aka. descending sequential hunt group).
; r: use a round-robin search, starting at the next highest channel than last
; time (aka. ascending rotary hunt group).
; R: use a round-robin search, starting at the next lowest channel than last
; time (aka. descending rotary hunt group).
;
TRUNKMSD=1 ; MSD digits to strip (usually 1 or 0)
;TRUNK=IAX2/user:pass@provider
;
; Any category other than "General" and "Globals" represent
; extension contexts, which are collections of extensions.
;
; Extension names may be numbers, letters, or combinations
; thereof. If an extension name is prefixed by a '_'
; character, it is interpreted as a pattern rather than a
; literal. In patterns, some characters have special meanings:
;
; X - any digit from 0-9
; Z - any digit from 1-9
; N - any digit from 2-9
; [1235-9] - any digit in the brackets (in this example, 1,2,3,5,6,7,8,9)
; . - wildcard, matches anything remaining (e.g. _9011. matches
; anything starting with 9011 excluding 9011 itself)
; ! - wildcard, causes the matching process to complete as soon as
; it can unambiguously determine that no other matches are possible
;
; For example the extension _NXXXXXX would match normal 7 digit dialings,
; while _1NXXNXXXXXX would represent an area code plus phone number
; preceeded by a one.
;
; Each step of an extension is ordered by priority, which must
; always start with 1 to be considered a valid extension. The priority
; "next" or "n" means the previous priority plus one, regardless of whether
; the previous priority was associated with the current extension or not.
; The priority "same" or "s" means the same as the previously specified
; priority, again regardless of whether the previous entry was for the
; same extension. Priorities may be immediately followed by a plus sign
; and another integer to add that amount (most useful with 's' or 'n').
; Priorities may then also have an alias, or label, in
; parenthesis after their name which can be used in goto situations
;
; Contexts contain several lines, one for each step of each
; extension, which can take one of two forms as listed below,
; with the first form being preferred. One may include another
; context in the current one as well, optionally with a
; date and time. Included contexts are included in the order
; they are listed.
;
;[context]
;exten => someexten,priority[+offset][(alias)],application(arg1,arg2,...)
;exten => someexten,priority[+offset][(alias)],application,arg1|arg2...
;
; Timing list for includes is
;
; <time range>|<days of week>|<days of month>|<months>
;
;include => daytime|9:00-17:00|mon-fri|*|*
;
; ignorepat can be used to instruct drivers to not cancel dialtone upon
; receipt of a particular pattern. The most commonly used example is
; of course '9' like this:
;
;ignorepat => 9
;
; so that dialtone remains even after dialing a 9.
;
;
; Sample entries for extensions.conf
;
;
[dundi-e164-canonical]
;
; List canonical entries here
;
;exten => 12564286000,1,Macro(std-exten,6000,IAX2/foo)
;exten => _125642860XX,1,Dial(IAX2/otherbox/${EXTEN:7})
[dundi-e164-customers]
;
; If you are an ITSP or Reseller, list your customers here.
;
;exten => _12564286000,1,Dial(SIP/customer1)
;exten => _12564286001,1,Dial(IAX2/customer2)
[dundi-e164-via-pstn]
;
; If you are freely delivering calls to the PSTN, list them here
;
;exten => _1256428XXXX,1,Dial(Zap/g2/${EXTEN:7}) ; Expose all of 256-428
;exten => _1256325XXXX,1,Dial(Zap/g2/${EXTEN:7}) ; Ditto for 256-325
[dundi-e164-local]
;
; Context to put your dundi IAX2 or SIP user in for
; full access
;
include => dundi-e164-canonical
include => dundi-e164-customers
include => dundi-e164-via-pstn
[dundi-e164-switch]
;
; Just a wrapper for the switch
;
switch => DUNDi/e164
[dundi-e164-lookup]
;
; Locally to lookup, try looking for a local E.164 solution
; then try DUNDi if we don't have one.
;
include => dundi-e164-local
include => dundi-e164-switch
;
; DUNDi can also be implemented as a Macro instead of using
; the Local channel driver.
;
[macro-dundi-e164]
;
; ARG1 is the extension to Dial
;
exten => s,1,Goto(${ARG1},1)
include => dundi-e164-lookup
;
; Here are the entries you need to participate in the IAXTEL
; call routing system. Most IAXTEL numbers begin with 1-700, but
; there are exceptions. For more information, and to sign
; up, please go to www.gnophone.com or www.iaxtel.com
;
[iaxtel700]
exten => _91700XXXXXXX,1,Dial(IAX2/${IAXINFO}@iaxtel.com/${EXTEN:1}@iaxtel)
;
; The SWITCH statement permits a server to share the dialplain with
; another server. Use with care: Reciprocal switch statements are not
; allowed (e.g. both A -> B and B -> A), and the switched server needs
; to be on-line or else dialing can be severly delayed.
;
[iaxprovider]
;switch => IAX2/user:[key]@myserver/mycontext
[trunkint]
;
; International long distance through trunk
;
exten => _9011.,1,Macro(dundi-e164,${EXTEN:4})
exten => _9011.,n,Dial(${TRUNK}/${EXTEN:${TRUNKMSD}})
[trunkld]
;
; Long distance context accessed through trunk
;
exten => _91NXXNXXXXXX,1,Macro(dundi-e164,${EXTEN:1})
exten => _91NXXNXXXXXX,n,Dial(${TRUNK}/${EXTEN:${TRUNKMSD}})
[trunklocal]
;
; Local seven-digit dialing accessed through trunk interface
;
exten => _9NXXXXXX,1,Dial(${TRUNK}/${EXTEN:${TRUNKMSD}})
[trunktollfree]
;
; Long distance context accessed through trunk interface
;
exten => _91800NXXXXXX,1,Dial(${TRUNK}/${EXTEN:${TRUNKMSD}})
exten => _91888NXXXXXX,1,Dial(${TRUNK}/${EXTEN:${TRUNKMSD}})
exten => _91877NXXXXXX,1,Dial(${TRUNK}/${EXTEN:${TRUNKMSD}})
exten => _91866NXXXXXX,1,Dial(${TRUNK}/${EXTEN:${TRUNKMSD}})
[international]
;
; Master context for international long distance
;
ignorepat => 9
include => longdistance
include => trunkint
[longdistance]
;
; Master context for long distance
;
ignorepat => 9
include => local
include => trunkld
[local]
;
; Master context for local, toll-free, and iaxtel calls only
;
ignorepat => 9
include => default
include => parkedcalls
include => trunklocal
include => iaxtel700
include => trunktollfree
include => iaxprovider
;
; You can use an alternative switch type as well, to resolve
; extensions that are not known here, for example with remote
; IAX switching you transparently get access to the remote
; Asterisk PBX
;
; switch => IAX2/user:password@bigserver/local
;
; An "lswitch" is like a switch but is literal, in that
; variable substitution is not performed at load time
; but is passed to the switch directly (presumably to
; be substituted in the switch routine itself)
;
; lswitch => Loopback/12${EXTEN}@othercontext
;
; An "eswitch" is like a switch but the evaluation of
; variable substitution is performed at runtime before
; being passed to the switch routine.
;
; eswitch => IAX2/context@${CURSERVER}
[macro-stdexten];
;
; Standard extension macro:
; ${ARG1} - Extension (we could have used ${MACRO_EXTEN} here as well
; ${ARG2} - Device(s) to ring
;
exten => s,1,Dial(${ARG2},20) ; Ring the interface, 20 seconds maximum
exten => s,2,Goto(s-${DIALSTATUS},1) ; Jump based on status (NOANSWER,BUSY,CHANUNAVAIL,CONGESTION,ANSWER)
exten => s-NOANSWER,1,Voicemail(u${ARG1}) ; If unavailable, send to voicemail w/ unavail announce
exten => s-NOANSWER,2,Goto(default,s,1) ; If they press #, return to start
exten => s-BUSY,1,Voicemail(b${ARG1}) ; If busy, send to voicemail w/ busy announce
exten => s-BUSY,2,Goto(default,s,1) ; If they press #, return to start
exten => _s-.,1,Goto(s-NOANSWER,1) ; Treat anything else as no answer
exten => a,1,VoicemailMain(${ARG1}) ; If they press *, send the user into VoicemailMain
[macro-stdPrivacyexten];
;
; Standard extension macro:
; ${ARG1} - Extension (we could have used ${MACRO_EXTEN} here as well
; ${ARG2} - Device(s) to ring
; ${ARG3} - Optional DONTCALL context name to jump to (assumes the s,1 extension-priority)
; ${ARG4} - Optional TORTURE context name to jump to (assumes the s,1 extension-priority)`
;
exten => s,1,Dial(${ARG2},20|p) ; Ring the interface, 20 seconds maximum, call screening option (or use P for databased call screening)
exten => s,2,Goto(s-${DIALSTATUS},1) ; Jump based on status (NOANSWER,BUSY,CHANUNAVAIL,CONGESTION,ANSWER)
exten => s-NOANSWER,1,Voicemail(u${ARG1}) ; If unavailable, send to voicemail w/ unavail announce
exten => s-NOANSWER,2,Goto(default,s,1) ; If they press #, return to start
exten => s-BUSY,1,Voicemail(b${ARG1}) ; If busy, send to voicemail w/ busy announce
exten => s-BUSY,2,Goto(default,s,1) ; If they press #, return to start
exten => s-DONTCALL,1,Goto(${ARG3},s,1) ; Callee chose to send this call to a polite "Don't call again" script.
exten => s-TORTURE,1,Goto(${ARG4},s,1) ; Callee chose to send this call to a telemarketer torture script.
exten => _s-.,1,Goto(s-NOANSWER,1) ; Treat anything else as no answer
exten => a,1,VoicemailMain(${ARG1}) ; If they press *, send the user into VoicemailMain
;###################################
;### Asterisk Recorder ###
;###################################
[recorder-menu]
exten => s,1,Answer; Answer the line
exten => s,2,DigitTimeout,5; Set Digit Timeout to 5 seconds
exten => s,3,ResponseTimeout,10; Set Response Timeout to 10 seconds
exten => s,4,Playback(/var/lib/asterisk/sounds/recorder/recorder-welcome); Play Asterisk Recorder Welcome.
exten => s,5,Read(PHRASEID|/var/lib/asterisk/sounds/recorder/recorder-enter-recording-number); Please enter the the prompt number you wish to admimister followed by #
exten => s,6,Wait(1)
exten => s,7,Playback(/var/lib/asterisk/sounds/recorder/recorder-current-recording)
exten => s,8,Wait(1)
exten => s,9,Playback(/var/lib/asterisk/sounds/recorder/recordings/${PHRASEID})
exten => s,10,Wait(1)
exten => s,11,BackGround(/var/lib/asterisk/sounds/recorder/recorder-menu); Press 1 to Accept, Press 2 to review, Press 3 to re-record
;### Recording Accept ###
exten => 1,1,Goto(s,5)
;### Recording review ###
exten => 2,1,Wait(1)
exten => 2,2,Playback(/var/lib/asterisk/sounds/recorder/recorder-current-recording)
exten => 2,3,Playback(/var/lib/asterisk/sounds/recorder/recordings/${PHRASEID})
exten => 2,4,Wait(1)
exten => 2,5,Goto(s,11)
;### To re-record recording press 3 ###
exten => 3,1,Playback(/var/lib/asterisk/sounds/recorder/recorder-record-after-beep); Please start recordings after the beep to finish press#
exten => 3,2,Wait(1); give yourself a moment to take a breath and wait for beep
exten => 3,3,Record(/var/lib/asterisk/sounds/recorder/recordings/${PHRASEID}:wav)
;exten => 3,3,Record(/var/lib/asterisk/sounds/recorder/recordings/${PHRASEID}:gsm)
exten => 3,4,Wait(1)
exten => 3,5,Playback(/var/lib/asterisk/sounds/recorder/recorder-autoreview)
exten => 3,6,Wait(1)
exten => 3,7,Playback(/var/lib/asterisk/sounds/recorder/recordings/${PHRASEID})
exten => 3,8,Wait(1)
exten => 3,9,Goto(s,11)
exten => t,1,Hangup
exten => i,1,Playback(/var/lib/asterisk/sounds/recorder/recorder-invalid-option)
exten => i,2,Goto(s,2)
;### End Recorder Util ###
[from-broadvoice]
;
; itls menu structure:
;
; While open, 9a - 5p:
;
; 1 = Sales
; Rings phones at ext. 401 & 402
; No answer goes to general mailbox #100?
;
; 2 = Support
; Rings phones at ext. 501 & 502
; No answer goes to general mailbox #100?
;
; 40x = sales phones?
; 50x = admin phones, 501 = Kenenth, 502 = Katey
; 60x = extentions are friends soft phones, John, William, others?
;
; When closed,
;
; 1 = general mailbox or hangs up if they don't press anything in 15 seconds.
exten => s,1,Answer
exten => s,n,Background(itlifesaver/itls-welcome-open) ; "Thanks for calling press 1 for sales, 2 for support, ..."
exten => s,n,WaitExten
exten => 1,1,Goto(submenu,s,1)
exten => _[456]XX,1,Playback(transfer,skip) ; "Please hold while...", (but skip if channel is not up)
exten => _[456]XX,n,Macro(stdexten,${EXTEN},SIP/${EXTEN})
exten => t,1,Goto(#,1) ; If they take too long, give up
exten => i,1,Playback(invalid) ; "That's not valid, try again"
;exten => 2,1,Hangup
include => default
;
[submenu]
exten => s,1,Ringing ; Make them comfortable with 2 seconds of ringback
exten => s,n,Wait,2
; This needs work........
exten => s,n,Background(submenuopts) ; "Thanks for calling the sales department. Press 1 for steve, 2 for..."
exten => s,n,WaitExten
exten => 1,1,Goto(default,steve,1)
exten => 2,1,Goto(default,mark,2)
[default]
[from-sip]
; broadvoice dialout...
exten => _1NXXNXXXXXX, 1, dial(SIP/${EXTEN}@sip.broadvoice.com,30)
exten => _1NXXNXXXXXX, 2, congestion()
exten => _1NXXNXXXXXX, 102, busy()
; catch three digits not beginning with 0, for direct extention dialing
exten => _[123456789]XX,1,NoOp("call for "${EXTEN})
exten => _[123456789]XX,2,Dial(SIP/${EXTEN},60,tr)
exten => _[123456789]XX,3,Congestion
;exten => 007,1,Dial(SIP/andrew@aocomputing.cjb.net,20)
exten => 700,1,VoicemailMain
exten => 700,n,Hangup
exten => 888,1,Goto(recorder-menu,s,1)
exten => 999,1,Goto(default,s,1)