ns1.dyndns.org Hardware Failure
Sunday, January 28, 2007 @ 14:05
On January 27th, at approximately 17:00 GMT, ns1.dyndns.org suffered a
major hard drive failure. While our systems have been designed to
specifically guard against this, the physical hardware providing this
redundancy failed. This had a domino effect through other DynDNS systems,
including our update system, WebHop, MyWebHop, Offline, and our website
www.dyndns.com. These systems have been intermittently available through
the remainder of the afternoon as a result.
As of 23:30 GMT, all systems were stabilized. The update system, WebHop,
MyWebHop, Offline, and the website began to function normally as of that
time. Other DynDNS services, including Custom DNS, Secondary DNS,
MailHop, Recursive DNS, and Network Monitoring were not impacted by this
incident. We are evaluating all of the causal factors that came into play
with this incident and will be taking steps to prevent further incidents
of this scale.