rendered paste body <b>Category: </b> <select name='category' onchange='ChangeCategoryTips(this.form.category.selectedIndex);'>
<option value=0>PLEASE CHOOSE THE BEST CATEGORY FOR YOUR MESSAGE</option>
<optgroup label='New Account Setup'>
<option value='Domain Setup'>Domain Setup</option>
<option value='Email Setup'>Email Setup</option>
<option value='User Setup'>User Setup</option>
<option value='Move-In Setup'>Moving from Old Host</option>
</optgroup>
<optgroup label='Domain Registration/Modification/Transfer'>
<option value='Domreg'>Domain Registration/Transfer</option>
<option value='Domreg Failed'>Registration/Transfer/Modification Failed</option>
</optgroup>
<optgroup label='Domain Downtime/Errors'>
<option value='Domain Downtime'>Site Down</option>
<option value='500 Error'>Internal Server Error</option>
<option value='bad_httpd_conf'>"bad_httpd_conf" Error</option>
<option value='Site Slow'>Site Slow</option>
<option value='Connection Failed'>Connection Failed/Domain Not Found</option>
</optgroup>
<optgroup label='Email Downtime/Errors'>
<option value='SMTP Error'>Send Errors/Blocks</option>
<option value='SMTP Quota'>Sending Quota Limit</option>
<option value='Relay Access Denied'>Relay Access Denied</option>
<option value='In-IMAP'>Receive IMAP</option>
<option value='In-POP3'>Receive POP3</option>
<option value='User Unknown'>User Unknown</option>
<option value='Delayed Mail'>Delayed Messages</option>
</optgroup>
<optgroup label='FTP'>
<option value='FTP User'>Username/Password problems</option>
<option value='FTP Slow'>Slow Transfer Speeds</option>
<option value='FTP Dropped'>Connection Dropped</option>
<option value='FTP Permissions'>Permission Errors</option>
</optgroup>
<optgroup label='DNS'>
<option value='Custom DNS'>Custom DNS</option>
<option value='Custom MX'>Custom MX</option>
<option value='Wildcard DNS'>Wildcard DNS</option>
<option value='SPF'>SPF Record</option>
</optgroup>
<optgroup label='MySQL'>
<option value='MySQL'>General MySQL</option>
<option value='MySQL Down'>Unable to connect/MySQL Down</option>
<option value='MySQL Slow'>MySQL Slow</option>
<option value='MySQL Restore'>Restore From Backup/Import/Export</option>
<option value='MySQL Version'>MySQL Version/Changes</option>
</optgroup>
<optgroup label='Webmail'>
<option value='Webmail'>Webmail</option>
<option value='Webmail Timeout'>Webmail Timeout</option>
</optgroup>
<optgroup label='Filters/Junk Mail'>
<option value='Junk-Filter'>Setting Up Junk Filters</option>
<option value='Junk-Filter Options'>Junk Filter Options</option>
</optgroup>
<optgroup label='Web Panel'>
<option value='Panel Slow'>Panel Slow</option>
<option value='Panel Error'>Panel Error</option>
</optgroup>
<optgroup label='One-Click Installs'>
<option value='ActiveCollab'>ActiveCollab</option>
<option value='MediaWiki'>MediaWiki</option>
<option value='WordPress'>WordPress Weblog</option>
<option value='phpBB'>phpBB Forum</option>
<option value='Gallery'>Gallery</option>
<option value='Joomla'>Joomla</option>
<option value='Advanced Poll'>Advanced Poll</option>
<option value='WebCalendar'>WebCalendar</option>
</optgroup>
<optgroup label='Account Status'>
<option value='Renewal'>Upcoming Renewal</option>
<option value='Activation'>Account Activation</option>
<option value='Services'>Changing Service</option>
<option value='Cancellation'>Ending Service</option>
<option value='Suspended'>Suspended Account</option>
<option value='Payment'>Payment Error</option>
<option value='Invoice'>Invoice Inquiry</option>
<option value='Rewards'>Rewards</option>
<option value='Usage'>Disk and Bandwidth Usage</option>
</optgroup>
<optgroup label='Statistics and Logs'>
<option value='Stats'>Statistics and Logs</option>
<option value='Stats Update'>Stats Not Updating</option>
<option value='Stats Access'>Can Not Access Stats</option>
</optgroup>
<optgroup label='Discussion List'>
<option value='Discussion List'>General Discussion List</option>
<option value='Discussion Setup'>Discussion List Creation Problems</option>
<option value='Discussion Delay'>Discussion List Sending/Delay Problems</option>
</optgroup>
<optgroup label='Announcement List'>
<option value='Announcement List'>Announcement List</option>
<option value='Announcement Sub'>Subscription Problems</option>
<option value='Announcement Delay'>Delayed Announcements</option>
</optgroup>
<optgroup label='Jabber Instant Messaging'>
<option value='Jabber Transports'>Jabber Transports</option>
<option value='Jabber Connect'>Jabber Connection Problems</option>
<option value='Jabber Users'>Jabber Users Delete/Add</option>
</optgroup>
<optgroup label='QuickTime Streaming'>
<option value='QuickTime'>QuickTime</option>
<option value='QuickTime Errors'>QuickTime Errors/Problems</option>
</optgroup>
<optgroup label='WebDAV'>
<option value='WebDAV'>WebDAV</option>
<option value='WebDAV Login'>WebDAV Login/Publish Problems</option>
</optgroup>
<optgroup label='Programming Languages'>
<option value='CGI'>CGI/Perl/Python</option>
<option value='PHP'>PHP</option>
<option value='Ruby'>Ruby/Ruby on Rails</option>
</optgroup>
<optgroup label='Other Services'>
<option value='Canned'>Counter or Form-Mail</option>
<option value='Shell'>Telnet or SSH</option>
<option value='Subversion'>Subversion</option>
<option value='UNIX'>General UNIX</option>
<option value='VPN'>VPN</option>
<option value='DH2'>Flash Media</option>
</optgroup>
<optgroup label='E-Commerce'>
<option value='E-Commerce'>General E-Commerce</option>
<option value='Miva'>Miva Merchant</option>
<option value='Cert'>Secure Certificate</option>
<option value='ZenCart'>Zen Cart/OS Commerce</option>
<option value='FilesForever'>Files Forever</option>
</optgroup>
<optgroup label='Security/Abuse'>
<option value='Security'>Security/Abuse/Site Hacked</option>
<option value='Disabled-Content'>Disabled - Illegal Content</option>
<option value='Disabled-Spam'>Disabled - Spam</option>
</optgroup>
<optgroup label='Miscellaneous'>
<option value='Suggestion'>Feature Request/Suggestion</option>
<option value='Complaint'>Complaint</option>
<option value='Compliment'>Compliment</option>
<option value='DHSOTM'>DHSOTM/Newsletter</option>
<option value='Dreambook'>Dreambook</option>
</optgroup>
</select> (required)<br>