<p><&|/l&>Search for tickets. Enter <strong>id</strong> numbers, <strong>queues</strong> by name,
Owners by <strong>username</strong> and Requestors by <strong>email address</strong>.
RT will look for anything else you enter in ticket bodies and attachments.</&></p>
<p><&|/l&>Searching the full text of every ticket can take a long time, but if you need to do it, you can search for any word in full ticket history for any word by typing <b>fulltext:<i>word</i></b>.</&></p>
<p><&|/l&>RT will look for anything else you enter in ticket subjects.</&></p>