rendered paste body//Now let's gather the replys.
$query = mysql_query("SELECT replyid,replyerid,text,date FROM ticket_replys WHERE ticketid='$actionid'");
while($reply = mysql_fetch_array($query))
{
$return_true = adminid_2_name($reply['replyerid']);
$return_false = clientid_2_name($reply['replyerid']);
@$reply_array[$reply['replyid']] = array('text' => $reply['text'],
'replyid' => $reply['replyid'],
'replyerid' => $reply['replyerid'],
'date' => date('l F jS Y g:i:s A',$reply['date']),
'username' => ($reply['type'] == 'admin' ? $return_true : $return_false)
);
}