[root@slk-apbx-02 ~]# asterisk -rx "show queue helpdesk"
helpdesk has 0 calls (max unlimited) in 'ringall' strategy (0s holdtime), W:0, C:0, A:7, SL:0.0% within 60s
Members:
SIP/7000 (dynamic) (Not in use) has taken no calls yet
Local/8287437@Progrexion_Outbound/n with penalty 1 (dynamic) (Unknown) has taken no calls yet
Local/7837608@Progrexion_Outbound/n with penalty 1 (dynamic) (Unknown) has taken no calls yet
No Callers
from queues.conf
[helpdesk]
musiconhold = native
announce-holdtime = no
timeoutrestart = yes
strategy = ringall
timeout = 20
servicelevel = 60
retry = 5
periodic-announce-frequency=60
joinempty = yes
reportholdtime = no
member => Local/7000@Progrexion_Inbound/n