To uninstall the Palm Desktop software, do the following:
1. Close all open windows and applications.
2. Click Start in the bottom left corner of your screen.
3. Select Settings, then Control Panel.
4. Double click the Add/Remove Programs icon.
5. Scroll down and select Palm Desktop or Pilot Desktop.
6. Click the Add/Remove button and Palm Desktop should uninstall.
To remove Palm Desktop and HotSync Manager registry entries, follow the instructions below. Warning - the following steps need to be followed exactly or unexpected results may occur with your computer.
1. Shut down any open windows or applications
2. Click on the Start menu, then select Run
3. Type in regedit and click OK.
4. Click on the word Registry and select Export Registry File
5. Set the directory where you are saving the registry file to your Desktop.
6. Type in any name for the file, and make sure All is selected.
7. Click SAVE, and verify that it has created a backup file on your desktop.
8. Press the plus sign next to the HKEY_CURRENT_USER.
9. Press the plus sign next to Software.
10. If you see a folder called U.S. Robotics click the plus sign next to it.
11. Right click the Pilot Desktop folder and select Delete.
12. Close the Registry Editor window.
Remember to restart your computer to ensure that the changes take effect.