<quintana> probleme dns c'est corrigé faut attendre que ça revienne ...
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<d4rkstar> hi all
<xilun> hi
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<d4rkstar> i'm new to xivo
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<d4rkstar> looking around for docs / help
<d4rkstar> is there a way to let the xivo client open a browser window or an external application on incoming call from queue?
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<quintana> hello d4rkstar look in the documentation here http://documentation.xivo.fr/1.2/system_admin/configuration/ctiserver/ctiserver.html, urlauto seems to be the solution
<quintana> normaly projects.xivo.fr is come back
<d4rkstar> hi quintana
<d4rkstar> i need some hints on how to configure sheets
<d4rkstar> i read that url before writing here
<d4rkstar> how to setup urlauto?
<quintana> well d4rkstar :)
<quintana> the documentation is light for this item
<quintana> so first step, you need to authorize the urlauto in your client
<quintana> configuration, functions, and sheets
<quintana> allow the urlauto
<quintana> reconnect your client after this change
<quintana> next step is on the web interface
<quintana> go to server cti
<quintana> in sheet, actions
<quintana> you have by default 3 configs
<quintana> for example, click on the dial configuration
<quintana> and go to actions
<quintana> add new configuration
<quintana> for title, i think it's not important, so urlauto is ok, for the second, this is the type, you need to add urlauto
<quintana> and after the can set the url you want your browser open
<quintana> like : http://www.google.fr/search?q={xivo-calleridnum}
<quintana> ok i tested for you
<quintana> the first you don't need, the second, is urlauto, the third is blank too and you can field the fourth with http://www.google.fr/search?q={xivo-calleridnum}
<quintana> it's working for me with xivo 1.2.2
<d4rkstar> ok
<d4rkstar> there's a way to have different configuration each based on the incoming queue ?
<quintana> yes you have example with the queue too
<quintana> restart your cti server after the changes
<quintana> i'm not sure if it necessary now but ... :)
<d4rkstar> ok... i read that from the french documentation
<d4rkstar> it seems that the cti server restart is needed
<quintana> ok
<d4rkstar> quintana, do you run some callcenter based on xivo?
<quintana> i have tested with the tcp connexion too
<quintana> and the configuration is the same
<quintana> nc.traditional -l -p 4545
<quintana> var1=42306
<quintana> the fourth field is tcp://127.0.0.1:4545/?var1={xivo-calleridnum}
<quintana> with urlauto too
<quintana> d4rkstar, yes but we have no experiences with xivo 1.2 because it's a very new release
<d4rkstar> it seems to be almost quite stable
<d4rkstar> the cti client is compiling fine on linux / win and osx
<quintana> yes the 1.2.2 is very good
<d4rkstar> and no crash until now
<quintana> there is a very good job from the team
<quintana> many test and many many bugfix
<d4rkstar> yes
<d4rkstar> a great project
<d4rkstar> i was developing a similar software solution
<quintana> but callcenter is 1.2 is not the priority for the moment
<quintana> great d4rkstar :)
<d4rkstar> then find xivo
<d4rkstar> :D
<quintana> maybe you can plug it on xivo ?
<d4rkstar> xivo implements 100% of things i would like to implement
<quintana> yes maybe because we are french ...
<d4rkstar> :D:D
<quintana> we are not famous in the english asterisk community
<d4rkstar> i have a great respect for french people
<quintana> but it's our goal for this year ;)
<d4rkstar> and for french developers
<quintana> ;)
<d4rkstar> great minds like italians :D
<quintana> we have just translated xivo client in italian
<d4rkstar> yes i got the link from sebastien
<d4rkstar> on the forum
<quintana> ok great we working with sebastien for integrate transifex and our jenkins plateform
<quintana> that why it's not on our git but maybe the next week ;)
<d4rkstar> i'm following the project and reading git comments every day
<quintana> so if you want to help for the correction, you're welcome ;)
<d4rkstar> not only for that
<quintana> ok great
<d4rkstar> i would like to study all the project and join the team :D
<quintana> :)
<d4rkstar> http://astcti2.googlecode.com
<d4rkstar> take a look
<quintana> that's a great idea
<quintana> we have the same goal ;)
<d4rkstar> yes :D
<d4rkstar> but xivo is complete
<quintana> what can you do it on the real life ?
<d4rkstar> and more raffinate than asteriskcti
<d4rkstar> i don't know yet
<d4rkstar> what are actually the needs?
<quintana> for the cti ?
<d4rkstar> yes
<d4rkstar> but on the whole project
<quintana> more test and more fix ;)
<d4rkstar> yes
<quintana> our next step is the failover and popc (switchboard)
<quintana> we want to be very very robust
<d4rkstar> wow
<d4rkstar> i'm trying to familiarize with the code
<d4rkstar> and with the whole xivo solution
<d4rkstar> but at newbie step :S
<quintana> because in xivo 1.1 we have many functionnality but without any test, so we have changed to develop
<quintana> yes i understand there is many line of codes ...
<d4rkstar> but it's well organized
<quintana> it's a very big and sometime complicated project
<quintana> yes we working on it
<d4rkstar> i'm familiar with python / qt c++ / php and linux
<d4rkstar> and happy to see that you use all in xivo
<quintana> yep
<d4rkstar> quintana, i fixed the build of qt client on osx
<d4rkstar> 1.2
<d4rkstar> i'm actually running on mac
<quintana> cool, in fact the xivo client on mac is not tested for the moment because we need to buy an apple ;)
<quintana> but it's on my todo
<d4rkstar> i got it :D
<quintana> it's a little difficult for me to give money at apple ;)
<d4rkstar> my apple was buyed from my company
<d4rkstar> i love GNU/Linux :D
<quintana> héhé
<d4rkstar> however it's possibile to emulate osx with virtualbox
<quintana> so well it's great for the test, the next week i put more information about this subject, i have more information for the sheet too, like create a form with qt-designer :)
<d4rkstar> i think that the project needs some more documentation
<quintana> yes i know but we are working on a plateform test/demo in our office at quebec and we have decided to have an imac and a windows pc :)
<quintana> yep but the documentation is open for the contribution
<xilun> 2~2~
<quintana> we used gitorious
<d4rkstar> ok
<xilun> (sorry)
<quintana> http://documentation.xivo.fr/1.2/api_sdk/contributing/contributing_doc.html
<quintana> xilun, ;)
<xilun> quintana: iop
<d4rkstar> going to read
<quintana> good idea
<d4rkstar> done
<d4rkstar> i liked a lot all the techincal solutions used in xivo
<d4rkstar> beginning from debian :)
<quintana> thx
<d4rkstar> quintana, so for production environments (callcenter) you suggest xivo 1.1.23 ?
<quintana> d4rkstar, it depend on what you want to do, i suggest to forget the 1.1 version and get the 1.2 but i can't say yes it's working perfect for the 1.2 ...
<quintana> do a test with 1.2 and report bug if you find it, i think it's the best for all ;)
<quintana> but for me the simple call center working fine
<quintana> i don't know for the advanced configuration
<d4rkstar> ok
<quintana> like skills based routing
<quintana> i have no time to test this for the moment :(
<d4rkstar> i'm planning to test instead :)
<quintana> excellent
<quintana> so have a good week end i need to go ;)
<d4rkstar> bye quintana
<d4rkstar> thank you for all
<d4rkstar> have a nice weekend too
<quintana> for information we are present at entreprise connect in florida at the end of march ;)
<d4rkstar> wow great
<quintana> http://www.enterpriseconnect.com/
<quintana> i'll be there
<quintana> ++
<d4rkstar> take a bit of sun for all us :D