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SECTION 1
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What is an organisation?
Levels of an organisation.
(For each)
Time.
Decision type
Detail required
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SECTION 2
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Common ICT systems (3)
EDI
BACS
Legacy systems
Data portability
Data transferability
What level of an organisation uses:
(And what are they for?)
TPS
CRMS
MIS
DSS
EIS
Enterprise Systems
Pros and cons of:
(consider crime)
E-commerce
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SECTION 3
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Factors affecting ICT strategy (6)
Primary goals of an ICT strategy. (3)
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SECTION 4
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Main policies (4)
Legislations (5)
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SECTION 5
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System development life cycle stages. (6)
What is established in the analysis? (4)
Investigation techniques. (6)
Ways of constructing solution. (2)
White and black box testing.
What does each one do?
Types of maintenance. (3)
What is each one for?
Factors that may aid a development's success. (4)
Factors that could cause it to fail. (6)
Plans that need to be drawn up for a project. (7)
What does each one do?
Development Methodologies. (3)
What methodology is the waterfall method?
What methodolgy is prototyping?
Pros and cons of prototyping?
What is RAD and DSDM?
How do they differ?
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SECTION 6
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Difference between
Entity Attribute Diagram and
Entity Relationship Diagram?
Testing Techniques (6)
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SECTION 7
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What sort of defects should you look for in a system? (4)
What forms of testing should be involved in the test plan? (7)
What if each one for?
The difference between Alpha and Beta testing?
The methods of installation (4)
Two pros and cons of each.
What needs to be examined in the resources before installation? (4)
What is involved in a risk analysis?
What is a reciprocal site?
What are the two types of a standby site?
What is a failover system?
Other backup options for large scale systems (5)
The steps in recovery of a large scale system (6)
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SECTION 8
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Types of training (3)
Methods of training (6+)
What needs to be considered when deciding on a training method? (9)
Methods of supporting users internally (4)
externally (4)
Factors to be considered when considering supporting users (7)
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SECTION 9
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What is outsourcing?
Reasons for outsourcing (8)
What is offshoring?
Why would you offshore? (3+)
What limitations are involved? (3+)
Ways of obtaining services (3)
Pros and cons?
Primary internal resources which must be controlled (7)
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SECTION 10
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How can the development of new technologies affect organisations?
Consider: Supercomputers
Bioinformatics
Expansion of the Internet etc.
Pros and cons of ubiquitous computing.
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