Miscellany

$ awk -f summary.awk ausutxla 
awk: non-terminated string CUST Type ... at source line 16 source file summary.awk
 context is
		printf ("CUST Type Services\t%2d\n, num_cust); >>> 
 <<< 	printf ("INT Type Services\t%2d\n, num_int);
awk: syntax error at source line 18 source file summary.awk
awk: illegal statement at source line 18 source file summary.awk
awk: giving up
 source line number 24