I understand the reasons for your new policy to pass on to customers your fees for receiving payments via PayPal. I'm fine with that, because I think you have great service.
It is, however, rather disingenuous to send me this email announcing that my account has been credited with '5.00 USD' when the actual amount credited was (calculated correctly according to your PayPal fee policy) 4.55. Please adjust your code to notify the correct actual amount in future emails like the one below.
Thanks,
*******
-----Original Message-----
From: paypal@voipjet.com [mailto:paypal@voipjet.com]
Sent: Tuesday, November 09, 2004 10:49 AM
To: *******
Subject: VoipJet PayPal Payment Confirmation
Dear *******,
Thank you for your payment to VoipJet. We have credited your account with
5.00 USD on 10:48:45 Nov 09, 2004 PST
Please immediately login to your VoipJet account and verify your new balance is accurate. If you feel an error has been made, please reply to this email right now and we will get right to fixing any problem.
Your satisfaction is our priority. Do not hesistate to contact us with comments, questions and suggestions at fastsupport@voipjet.com
Thank you,
VoipJet Accounting