rendered paste body;--------------------------------------------------------------------
; Begining of extensionsconf File
;--------------------------------------------------------------------
;
; Static extension configuration file, used by
; the pbx_config module This is where you configure all your
; inbound and outbound calls in Asterisk
;
; This configuration file is reloaded
; - With the "extensions reload" command in the CLI
; - With the "reload" command (that reloads everything) in the CLI
;
; The "General" category is for certain variables
[general]
;
; If static is set to no, or omitted, then the pbx_config will rewrite
; this file when extensions are modified Remember that all comments
; made in the file will be lost when that happens
;
; XXX Not yet implemented XXX
;
static=yes
;
; if static=yes and writeprotect=no, you can save dialplan by
; CLI command 'save dialplan' too
;
writeprotect=yes
;
; If autofallthrough is set, then if an extension runs out of
; things to do, it will terminate the call with BUSY, CONGESTION
; or HANGUP depending on Asterisk's best guess (strongly recommended)1
;
; If autofallthrough is not set, then if an extension runs out of
; things to do, asterisk will wait for a new extension to be dialed
; (this is the original behavior of Asterisk 10 and earlier)
;
autofallthrough=yes
;
; If clearglobalvars is set, global variables will be cleared
; and reparsed on an extensions reload, or Asterisk reload
;
; If clearglobalvars is not set, then global variables will persist
; through reloads, and even if deleted from the extensionsconf or
; one if its included files, will remain set to the previous value
;
clearglobalvars=yes
;
; You can include other config files, use the #include command
; (without the ';')
; Note that this is different from the "include" command that
; includes contexts within other contexts The #include command
; works in all asterisk configuration files
; #include "filenameconf"
;
; The "Globals" category contains global variables that can be referenced
; in the dialplan with ${VARIABLE} or ${ENV(VARIABLE)} for Environmental
; variable ${${VARIABLE}} or ${text${VARIABLE}} or any hybrid
;
[globals]
;CONSOLE=Console/dsp ; Console interface for demo
;CONSOLE=Zap/1
;CONSOLE=Phone/phone0
;IAXINFO=guest ; IAXtel username/password
;IAXINFO=myuser:mypass
;TRUNK=Zap/g2
;
; Note the 'g2' in the TRUNK variable above It specifies which group
; (defined in zapataconf) to dial, ie group 2, and how to choose a
; channel to use in the specified group The four possible options are:
;
; g: select the lowest-numbered non-busy Zap channel (aka ascending
; sequential hunt group)
; G: select the highest-numbered non-busy Zap channel (aka descending
; sequential hunt group)
; r: use a round-robin search, starting at the next highest channel
; than last time (aka ascending rotary hunt group)
; R: use a round-robin search, starting at the next lowest channel
; than last time (aka descending rotary hunt group)
;
;TRUNKMSD=1 ; MSD digits to strip (usually 1 or 0)
;TRUNK=IAX2/user:pass@provider
;
DEFAULTTIMEOUT=30
VERYSHORTTIMEOUT=10
SHORTTIMEOUT=20
MEDTIMEOUT=40
LONGTIMEOUT=70
;
;Sip/Voip Provider - This is you DID Provider
LINE=
USERID=
COMPANY=sip.broadvoice.com
PROTOCOL=SIP
;
COMPANYNAME=Company Name Here ; Your Comapny Name here
;
;SipPhonecom user info
SIPLINE= ;your SipPhonecom Number Here
SIPUSERID= ;Your User ID here
SIPPASS= ;Your Password here
;
;IAXTEL user info
IAXLINE=
IAXTELUSER=
IAXTELPASS=
;
;FreeWorld Dialup user info
;FWDLINE=
;FWDUSERID=
;FWDPASSWD=
;
;Used for rollover
;
;Your Sip Line Providers names used for rollover
;SIPLINE1=Sip Company 1
;SIPLINE2=Sip Company 2
;SIPLINE3=Sip Company 3
;SIPLINE4=Sip Company 4
;
;---------------------------------------------------------------
; Any category other than "General" and "Globals" represent
; extension contexts, which are collections of extensions
;
; Extension names may be numbers, letters, or combinations
; thereof If an extension name is prefixed by a '_'
; character, it is interpreted as a pattern rather than a
; literal In patterns, some characters have special meanings:
;
; X - any digit from 0-9
; Z - any digit from 1-9
; N - any digit from 2-9
; [1235-9] - any digit in the brackets (in this example, 1,2,3,5,6,7,8,9)
; - wildcard, matches anything remaining (eg _9011 matches
; anything starting with 9011 excluding 9011 itself)
; ! - wildcard, causes the matching process to complete as soon as
; it can unambiguously determine that no other matches are possible
;
; For example the extension _NXXXXXX would match normal 7 digit dialings,
; while _1NXXNXXXXXX would represent an area code plus phone number
; preceeded by a one
;
; Each step of an extension is ordered by priority, which must
; always start with 1 to be considered a valid extension The priority
; "next" or "n" means the previous priority plus one, regardless of whether
; the previous priority was associated with the current extension or not
; The priority "same" or "s" means the same as the previously specified
; priority, again regardless of whether the previous entry was for the
; same extension Priorities may be immediately followed by a plus sign
; and another integer to add that amount (most useful with 's' or 'n')
; Priorities may then also have an alias, or label, in
; parenthesis after their name which can be used in goto situations
;
; Contexts contain several lines, one for each step of each
; extension, which can take one of two forms as listed below,
; with the first form being preferred One may include another
; context in the current one as well, optionally with a
; date and time Included contexts are included in the order
; they are listed
;
;-----------------------------------------------------------------------------
; Magic Extensions to be used within a context
;-----------------------------------------------------------------------------
; s = start
; t = This gets jumped to on timeout waiting for keypress
; i = This gets jumped to on an invalid extension
; h = This gets jumped to when a call in a given context is hung up
; fax = This gets jumped to on fax tone detection
;-----------------------------------------------------------------------------
; Dial Options
;-----------------------------------------------------------------------------
; Dial jumps to priority n+101 on busy if n+101 exists
; 't' -- Allow the user to dial # then an extension to transfer
; 'T' -- to allow the calling user to transfer the call
; 'r' -- indicate ringing to the calling party, pass no audio until answer
; 'm' -- provide hold music to the calling party until answered
; 'd' -- data-quality (modem) call (minimum delay)
; 'c' -- clear-channel data call (PRI-PRI only)
; 'H' -- allow caller to hang up by hitting *
; 'C' -- reset call detail record for this call
; 'P[(x)]' -- privacy mode, using 'x' as database if provided
; 'g' -- goes on in context if the destination channel hangs up
;----------------------------------------------------------------------------
;--------------------------------------------------------------------
; Start - inbound call mapping
;--------------------------------------------------------------------
[inbound]
;
exten => 8882566214,1,Set(${DB(Last/Caller=${CALLERIDNUM})})
exten => 8882566214,2,Dial(IAX2/1004|30|T)
exten => 8882566214,3,Voicemail(u1004)
exten => 8882566214,4,Hangup
exten => 8882566214,103,Voicemail(b1004)
exten => 8882566214,104,Hangup
;
exten => *1004,1,Dial(IAX2/1004|20|T) ; 20sec timeout
exten => *1004,2,Voicemail(u1004)
exten => *1004,3,Hangup
exten => *1004,102,Voicemail(b1004)
exten => *1004,103,Hangup
;
exten => s,1,Set(${DB(Last/Caller=${CALLERIDNUM})})
exten => s,2,Dial(SIP/1001,45,Tr)
exten => s,3,Voicemail(u1001)
exten => s,4,Hangup
exten => s,103,Voicemail(b1001)
exten => s,104,Hangup
;
;This Exten Goes to Automated attendant after putting
;caller ID into the Database
;exten => s,1,Set(${BD(Last/Caller=${CALLERIDNUM})})
;exten => s,2,Goto(autoattend,s,1)
;
;This exten Dial your ZAP lines
;exten => s1,1,Set(${DB(Last/Caller=${CALLERIDNUM})})
;exten => s1,2,Dial(ZAP/#,30,r) ;replace # with exten nmbr
;
;New way
;Extensions with Voicemail
;exten => s,1,Macro(exten-vm,${EXTEN},${VM_DELAY})
;
; Extensions with no voicemail
;exten => s1,1,Macro(exten-novm,${EXTEN},${NO_VM_TIMEOUT})
;
; MythTV supports on-screen caller ID notifications.
; Note: replace the absolute paths with paths appropriate to your system.
;
;[mythtv]
;exten => s,1,System(/usr/bin/mythtvosd --template=/root/mythtv/mythtv/programs/mythtvosd/cid.xml --caller_name="${CALLERID}" --caller_number="${CALLERIDNUM}" --caller_date="${DATETIME}")
;exten => s,2,Wait(1)
;exten => s,3,Dial(Zap/1|20) ; Calls channel 1
;
;--------------------------------------------------------------------
; End - inbound call mapping
;--------------------------------------------------------------------
;-------------------------------------------------------------------
;Start Autoattend Menu
;-------------------------------------------------------------------
;
[autoattend]
;
exten => s,1,GotoIfTime(*|*|1|jan?holiday,s,1)
exten => s,n,GotoIfTime(*|*|4|jul?holiday,s,1)
exten => s,n,GotoIfTime(*|*|11|nov?holiday,s,1)
exten => s,n,GotoIfTime(*|*|24|nov?holiday,s,1)
exten => s,n,GotoIfTime(*|*|25|dec?holiday,s,1)
exten => s,n,GotoIfTime(08:00-17:00on-fri|*|*?day,s,1)
exten => s,n,GotoIfTime(17:01-07:99|mon-fri|*|*?night,s,1)
exten => s,n,GotoIfTime(09:00-16:00|sat|*|*?day,s,1)
exten => s,n,Goto(night,s,1);
;
[holiday]
;
; provide Holiday greeting and provide emergency access for
; contract clients
;
exten => s,1,Playback(office-closed-holiday) ; play the office we are closed message
exten => s,2,Playback(office-hours) ; play the open hours message
exten => s,3,Hangup
;
[day]
include => selection
include => all-exten
include => queues
;
exten => s,1,Set(CALLERID(name)=Comapny Name Here)
exten => s,n,Wait,2
exten => s,n,Answer
exten => s,n,Background,day-msg
exten => s,n,DigitTimeout,5
exten => s,n,ResponseTimeout,10
;
[night]
include => selection
include => all-exten
include => queues
;
exten => s,1,Wait,2
exten => s,2,Answer
exten => s,3,Plaback,night-msg
exten => s,4,Voicemail(u######)
exten => s,5,Hangup
;
;-------------------------------------------------------------------
; END - Autoattend Menu
;-------------------------------------------------------------------
;-------------------------------------------------------------------
; Start - IVR Menu
;-------------------------------------------------------------------
[selection]
;
; * - directory ; not setup yet
;exten => *,1,Directory,default
;exten => *,2,Goto,s|1
; # - disconnect
;exten => #,1,Playback,(vm-goodbye)
;exten => #,2,Hangup
; 0 Operator
;exten => 0,1,Macro(stdexten,0,SIP/0)
; 0 - Operator Queue
;exten => 0,1,Answer
;exten => 0,n,Queue(operator|
;exten => 0,n,Playback(vm-goodbye)
;
;1 Sales Dept
exten => 1,1,GotoIfTime(08:00-16:59|mon-fri|*|*?selection,3,6)
exten => 1,2,GotoIf(Time(17:00-07:29|mon-fri|*|*?selection,3,3)
exten => 1,3,Playback(sales-closed)
exten => 1,4,Playback(vm-goodbye)
exten => 1,5,Hangup
exten => 1,6,BackGround(for-quality-purposes)
exten => 1,7,Playback(this-call-may-be)
exten => 1,8,Playback(recorded)
exten => 1,9,Playback(pls-wait-connect-call)
exten => 1,10,SetMusicOnHold,default
exten => 1,11,SetCallerID,1
exten => 1,12,SetCallerIDName,Sales
exten => 1,13,Goto,queues|200|1
;
;2 Billing Dept
exten => 2,1,GotoIfTime(08:00-16:59|mon-fri|*|*?selection,4,6)
exten => 2,2,GotoIfTime(17:00-07:29|mon-fri|*|*?selection,4,3)
exten => 2,3,Playback(billing-closed)
exten => 2,4,Playback(vm-goodbye)
exten => 2,5,Hangup
exten => 2,6,Playback(for-quality-purposes)
exten => 2,7,Playback(this-call-may-be)
exten => 2,8,Playback(recorded)
exten => 2,9,Playback(pls-wait-connect-call)
exten => 2,10,SetMusicOnHold,default
exten => 2,11,SetCallerID,2
exten => 2,12,SetCallerIDName,Sales
exten => 2,13,Goto,queues|201|1
;
;3 Technical Support Dept
exten => 3,1,GotoIfTime(08:30-17:29|mon-fri|*|*?selection,5,6)
exten => 3,2,GotoIfTime(17:30-08:29|mon-fri|*|*?selection,5,3)
exten => 3,3,Playback(tech-closed)
exten => 3,4,Playback(vm-goodbye)
exten => 3,5,Hangup
exten => 3,6,Playback(for-quality-purposes)
exten => 3,7,Playback(this-call-may-be)
exten => 3,8,Playback(recorded)
exten => 3,9,Playback,(pls-wait-connect-call)
exten => 3,10,SetMusicOnHold,default
exten => 3,11,SetCallerID,3
exten => 3,12,SetCallerIDName,TechSupport
exten => 3,13,Goto,queues|202|1
;
;4
exten => 4,1,Playback,(systemstat)
exten => 4,n,Hangup
;
exten => 5,1,Background(staff-listing)
exten => 5,n,Hangup
;
;5
exten => 6,1,Playback(vm-goodbye)
exten => 6,n,Hangup
;
;7
exten => 7,1,Playback(vm-goodbye)
exten => 7,n,Hangup
;
;8
exten => 8,1,Playback(vm-goodbye)
exten => 8,n,Hangup
;
;9 Fax Extension
exten => 9,1,Set(CALLEDFAX=${EXTEN})
exten => 9,2,Answer
exten => 9,3,Goto(fax,${EXTEN},1)
;
[macro-fax]
exten => 9,1,Macro(faxreceive) ; requires fax addon and spandsp
exten => h,1,System(/usr/local/share/asterisk/scripts/fax,sh "${CALLERIDNUM}" "${CALLEDFAX}" "${EXTNAME}" "${EXTEMAIL}" "${FAXFILE}" "${EXTCOMPANY}")
;
;[macro-faxreceive]
;exten => s,1,Set(FAXFILE=/var/spool/asterisk/fax/${CALLEDFAX}/${UNIQUEID})
;exten => s,2,Set(${DB(EXTEMAIL=${MACRO_EXTEN}/xEmail)});
;exten => s,3,NoOP()
;exten => s,4,Set(${DB(EXTNAME=${MACRO_EXTEN}/xName)})
;exten => s,5,NoOP()
;exten => s,6,Set($DB(EXTCOMPANY=${MACRO_EXTEN}/xCompany)})
;exten => s,7,rxfax(${FAXFILE}.tif)
;exten => s,103,Set(EXTMAIL=fax@company.com)
;exten => s,104,Goto(7)
;exten => s,105,Set(EXTNAME=Unknown)
;exten => s,106,Goto(7)
;exten => s,107,Set(EXTCOMPANY=Company)
;exten => s,108,Goto(7)
;
exten => 0,1,Dial(SIP/Operators exten|18|Tr)
;
; Repeat the previous menu
exten => *,1,Goto(s,9)
;
; #=hangup
exten => #,1,Background(goodbye)
exten => #,2,Hangup
;
exten => i,1,Background(pbx-invalid) ; "That's not valid, try again"
exten => i,2,Wait(1)
exten => i,3,Goto(s,9)
;
exten = t,1,Playback(pls-wait-connect-call)
exten = t,n,Goto(operator-queue,s,1)
;
;-------------------------------------------------------------------
; END - IVR Menu
;-------------------------------------------------------------------
;-------------------------------------------------------------------
; Start - Outbound mapping
;-------------------------------------------------------------------
[sip-rollover]
exten => _91NXXNXXXXXX,1,SetVar(PROTO=SIP|NEXTRY=5)
exten => _91NXXNXXXXXX,2,Set(CALLERID(name)=Richard Neese)
exten => _91NXXNXXXXXX,3,Set(CALLERID(number)=14122381009|a)
exten => _91NXXNXXXXXX,4,Dial(${PROTO}/${EXTEN:2}@sip.broadvoice.com)
exten => _91NXXNXXXXXX,5,Set(PROVIDER=IAX2/112603@asterlink|NEXTRY=11)
exten => _91NXXNXXXXXX,6,Set(CALLERID(name)=Richard)
exten => _91NXXNXXXXXX,7,Set(CALLERID(number)=18882566214|a)
exten => _91NXXNXXXXXX,8,Goto(9)
exten => _91NXXNXXXXXX,9,Dial(${PROVIDER}/${EXTEN:1}|30|TW)
exten => _91NXXNXXXXXX,10,Goto(${NEXTRY})
exten => _91NXXNXXXXXX,11,Playback(number-not-answering)
;--------------------------------------------------------------------
;[outbound]
;include => provider
;include => asterlink
;include => iaxtel
;include => sipphone
;include => fwd
;
[provider]
;US LD & Canada
;exten => _NXXNXXXXXX,1,Set(CALLERID(name)=Richard Neese)
;exten => _NXXNXXXXXX,n,Set(CALLERID(number)=|a)
;exten => _NXXNXXXXXX,n,Dial(${PROTOCOL}/${EXTEN}@${COMPANY})
;exten => _NXXNXXXXXX,n,Congestion
;exten => _NXXNXXXXXX,n,Hangup
;
; International
;exten => _011NXXNXXXXXX,1,Set(CALLERID(name)=Richard Neese)
;exten => _011NXXNXXXXXX,n,Set(CALLERID(number)=|a)
;exten => _011NXXNXXXXXX,n,Dial(SIP/${EXTEN}@sip.broadvoice.com)
;exten => _011NXXNXXXXXX,n,Congestion
;exten => _011NXXNXXXXXX,n,Hangup
;
[asterlink]
exten => _1NXXNXXXXXX,1,Set(CALLERID(name)=Richard)
exten => _1NXXNXXXXXX,n,Set(CALLERID(number)=|a)
exten => _1NXXNXXXXXX,n,Dial(IAX2/112603@asterlink/${EXTEN})
exten => _1NXXNXXXXXX,n,Congestion
exten => _1NXXNXXXXXX,n,Hangup
;
;[iaxtel]
;exten => _1700NXXXXXX,1,Set(CALLERID(name)=)
;exten => _1700NXXXXXX,n,Set(CALLERID(number)=|a)
;exten => _1700NXXXXXX,n,Dial(IAX2/${IAXTELUSER}:{IAXTELPASS}@iaxtelcom/${EXTEN}@iaxtel)
;exten => _1700NXXXXXX,n,Congestion
;exten => _1700NXXXXXX,n,Hangup
;
;[sipphone]
;exten => _1747NXXXXXX,1,Set(CALLERID(name)=)
;exten => _1747NXXXXXX,n,Set(CALLERID(number)=|a)
;exten => _1747NXXXXXX,n,Dial(SIP/${EXTEN:1}@sipphone)
;exten => _1747NXXXXXX,n,Playback(invalid)
;exten => _1747NXXXXXX,n,Congestion
;exten => _1747NXXXXXX,n,Hangup
;
;[fwd]
;exten => _#6,1,Set(CALLERID(name)=)
;exten => _#6,n,Set(CALLERID(number)=|a)
;exten => _#6,n,Dial(IAX2/${FWDNUMBER}:${FWDPASSWORD}@iax2fwdnetnet/${EXTEN:1},60,r)
;exten => _#6,n,Congestion;
;exten => _#6,n,Hangup
;[macro-sip-rollover]
;exten => s,1,GotoIf($[${sipline1} = Congestion]?3:2)
;exten => s,2,Dial(${sipline1},15,rt)
;exten => s,3,GotoIf($[${sipline2} = Congestion]?5:4)
;exten => s,4,Dial(${sipline2},15,rt)
;exten => s,5,GotoIf($[${sipline3} = Congestion]?7:6)
;exten => s,6,Dial(${sipline3},15,rt)
;exten => s,7,GotoIf($[${sipline4} = Congestion]?1:8)
;exten => s,8,Dial(${sipline4},15,rt)
;exten => s,9,Hangup
;
;-------------------------------------------------------
;End - Outbound mapping
;-------------------------------------------------------
;-------------------------------------------------------
; Start - 900/976 Blocking -
;-------------------------------------------------------
[blocked]
exten => _900NXXXXXX,1,Playback(ss-noservice)
exten => _1NXX976XXXX,1,Playback(ss-noservice)
exten => _976XXXX,1,Playback(ss-noservice)
;--------------------------------------------------------
; End - Blocking Calls 900/976
;--------------------------------------------------------
;--------------------------------------------------------
; Start Basic *XX Exten Logic
;--------------------------------------------------------
;--------------------------------------------------------
;Basic *XX exten nmbrs in the US + Canada For Asterisk
;Including macros that go with the exten
;--------------------------------------------------------
[basic]
include => acr
include => cidb
include => scw
include => sca
include => cb
include => wcacb
include => cw
include => cf
include => scf
include => cfna
include => cbb
include => dnd
include => hzdwol
include => extended-local
include => wthr-rgnl
include => vm
include => voicemail
;--------------------------------------------------------
; *01 - Do Not Disturb Over Ride Management only internl exten
;--------------------------------------------------------
[dnd-bypass]
exten => _*01XXXX,1,Dial(SIP/${ARG1}:2|20|r) ; 20sec timeout
exten => _*01XXXX,2,Voicemail(u${ARG1})
exten => _*01XXXX,3,Hangup
exten => _*01XXXX,102,Voicemail(b${ARG1})
exten => _*01XXXX,103,Hangup
;---------------------------------------------------------------------------------
; *1 - * System Stataus & exten testing : Agi Requires sysstatagi
;---------------------------------------------------------------------------------
[exten-test]
include => system-stat
include => say-exten
include => say-date-time
include => echo
include => tone
include => rec-playback
include => moh
;----------------------------------------------------------------------------------
; *** - Paging via soundcard to a amp or paging system
;----------------------------------------------------------------------------------
[paging]
;This paging function uses the console and soundcard to do paging they a extenalpaging system
;exten => ***,1,Dial(console/dsp)
;exten => ***,n,Answer
;exten => ***,n,Wait(1)
;exten => ***,n,Playback(touchtone/1)
;exten => ***,n,Playback(touchtone/1)
;exten => ***,n,Playback(touchtone/1)
;exten => ***,n,Wait(1)
;exten => ***,n,Hangup
;
; *** - Paging via allcall.agi. This calls the phones listed in the agi and puts them in a confrence room
; you make your announcement then it kicks them.
;[system-page] ; Still developing
;exten => ***,1,AbsoluteTimeout(11)
;exten => ***,n,NoOp,${ARG1}
;exten => ***,n,AGI,callall|SIP/${ARG1} ${EX-DESIGN} ${EX-SALES1}
;
;[call-intercom]
;exten => s,1,AGI(callall|${CALLERIDNUM}|${CALLERIDNUM}|${ARG1}|${ARG1})
;exten => s,n,Hangup
;exten => h,1,Hangup
;
;[add-to-intercom]
;exten => s,1,Playback(beep)
;exten => s,2,MeetMe(${iConf},${iConfParm})
;exten => s,3,Macro(hangupcall)
;exten => h,1,Hangup
;----------------------------------------------------------
; Exten *1 - *9 New Exten Line Testing Tools
;----------------------------------------------------------
; *1 - System Status
;----------------------------------------------------------
[system-stat]
exten => *1,1,AGI(systatagi)
exten => *1,n,Wait(1)
exten => *1,n,Playback(loadavgis)
exten => *1,n,SayDigits(${LOADAVGPRE})
exten => *1,n,Playback(point)
exten => *1,n,SayDigits(${LOADAVGSUF})
exten => *1,n,Wait(1)
exten => *1,n,Playback(thereare)
exten => *1,n,SayDigits(${NUMUSER})
exten => *1,n,Playback(userson)
exten => *1,n,Wait(1)
exten => *1,n,Hangup
;-----------------------------------------------------------
; *2 - Say Phone Number
;-----------------------------------------------------------
[say-exten]
exten => *2,1,Answer
exten => *2,n,Playback(your-exten-num-is)
exten => *2,n,SayDigits(${CALLERIDNUM})
exten => *2,n,Hangup
;-----------------------------------------------------------
; *3 - Say Date and Time
;-----------------------------------------------------------
[say-date-time]
exten => *3,1,Answer
exten => *3,n,Playback(the-current-time-is)
exten => *3,n,Datetime
exten => *3,n,Hangup
;-----------------------------------------------------------
; *4 - Echo Test
;-----------------------------------------------------------
[echo]
exten => *4,1,Answer
exten => *4,n,Playback(demo-echotest)
exten => *4,n,Playback(beep)
exten => *4,n,Echo
exten => *4,n,Playback(demo-echodone)
exten => *4,n,Hangup
;-----------------------------------------------------------
; *5 - Milliwatt Tone
;-----------------------------------------------------------
[tone]
exten => *5,1,Answer
exten => *5,n,Milliwatt
exten => *5,n,Hangup
;-----------------------------------------------------------
; *6 - Record Promt Test Format Gsm
;-----------------------------------------------------------
[rec-playback]
exten => *6,1,Answer
exten => *6,n,Wait(1)
exten => *6,n,Record(record:gsm)
exten => *6,n,Wait(1)
exten => *6,n,Playback(record)
exten => *6,n,Hangup; Music On Hold
;-----------------------------------------------------------
; *7 - Music On Hold
;-----------------------------------------------------------
[moh]
exten => *7,1,Answer
exten => *7,n,MusicOnHold(default)
;------------------------------------------------------------
; *8 - Universal Time Clock Stream
;------------------------------------------------------------
exten => *8,1,Answer
exten => *8,n,Playback(UTC Time clock)
exten => *8,n,MP3Player(http://199.211.133.238/l3audio.mp3)
exten => *8,n,Hangup
;-----------------------------------------------------------
; *9 -
;-----------------------------------------------------------
; Exten *10 - *20 weather & news
;-----------------------------------------------------------
; *10 - Reginal & Local Weather Hourly
;-----------------------------------------------------------
[hzdwol]
exten => *10,1,Answer
exten => *10,n,Playback(national-weather-service)
exten => *10,n,Playback(hazard-weather-outlook)
exten => *10,n,System(/usr/local/bin/curl -s http://www.srh.noaa.gov/tsa/crs/mp3/OKCHAZARD.mp3 > /tmp/OKCHAZARD.mp3)
exten => *10,n,MP3Player(/tmp/OKCHAZARD.mp3)
exten => *10,n,System(rm /tmp/OKCHAZARD.mp3 -f)
exten => *10,n,Playback(vm-goodbye)
exten => *10,n,Hangup
;
[extended-local]; + climit info
exten => *11,1,Answer
exten => *11,n,Playback(national-weather-service)
exten => *11,n,Playback(local-forcast)
exten => *11,n,Playback(fort-smith)
exten => *11,n,Playback(arkansas)
exten => *11,n,Playback(area)
exten => *11,n,System(/usr/local/bin/curl -s http://www.srh.noaa.gov/tsa/crs/mp3/OKCZFPFSM.mp3 > /tmp/OKCZFPFSM.mp3)
exten => *11,n,MP3Player(/tmp/OKCZFPFSM.mp3)
exten => *11,n,System(rm /tmp/OKCZFPFSM.mp3 -f)
exten => *11,n,Playback(vm-goodbye)
exten => *11,n,Hangup
[wthr-rgnl]
;regional
exten => *12,1,Answer
exten => *12,n,Playback(national-weather-service)
exten => *12,n,Playback(regional-forcast)
exten => *12,n,Playback(arkansas)
exten => *12,n,Playback(texas)
exten => *12,n,Playback(oklahoma)
exten => *12,n,Playback(louisiana)
exten => *12,n,Playback(missouri)
exten => *12,n,Playback(area)
exten => *12,n,System(/usr/local/bin/curl -s http://www.srh.noaa.gov/tsa/crs/mp3/OKCHWRFSM.mp3 > /tmp/OKCHWRFSM.mp3)
exten => *12,n,MP3Player(/tmp/OKCHWRFSM.mp3)
exten => *12,n,System(rm /tmp/OKCHWRFSM.mp3 -f)
exten => *12,n,Playback(vm-goodbye)
exten => *12,n,Hangup
;
;Local txt - speech
exten => *13,1,Answer
exten => *13,n,Playback(national-weather-service)
exten => *13,n,Playback(local-forcast)
exten => *13,n,Playback(fort-smith)
exten => *13,n,Playback(arkansas)
exten => *13,n,Playback(area)
exten => *13,n,System(/usr/local/bin/curl -s ftp://weather.noaa.gov/data/forecasts/city/ar/fort_smith.txt > /tmp/weather.txt)
exten => *13,n,System(/usr/local/bin/convert)
exten => *13,n,Playback(/tmp/weather)
exten => *13,n,System(rm /tmp/weather.* -f)
exten => *13,n,Playback(vm-goodbye)
exten => *13,n,Hangup
;----------------------------------------------------------
; *14 - CNN = cable network news
;----------------------------------------------------------
[cnn]
exten => *14X,1,Answer
exten => *14X,n,Playback(today-on-cnn)
exten => *14X,n,System(/usr/local/bin/curl -s )
exten => *14X,n,Wait(1)
exten => *14X,n,MP3Player(/tmp/.mp3)
exten => *14X,n,System(rm /tmp/ .mp3 -f)
exten => *14X,n,Playback(vm-goodbye)
exten => *14X,n,Hangup
;-----------------------------------------------------------
; *15 - Local News Headlines
;-----------------------------------------------------------
[local-news]
exten => *15,1,Answer
exten => *15,n,Playback(today-lcl-news)
exten => *15,n,Playback(fort-smith)
exten => *15,n,Playback(swtimes)
exten => *15,n,System(/usr/local/bin/curl -s )
exten => *15,n,MP3Player(/tmp/.mp3)
exten => *15,n,System(rm /tmp/ .mp3 -f)
exten => *15,n,Playback(vm-goodbye)
exten => *15,n,Hangup
;-----------------------------------------------------------
; *16 - *19 Reserved For Local Assignment
;-----------------------------------------------------------
;Current Company Job Listings
;-----------------------------------------------------------
[jobs-postings]
exten => *20,1,Answer
exten => *20,n,Playback(current-job-postings)
exten => *20,n,System(/usr/local/bin/curl -s )
exten => *20,n,Wait(1)
exten => *20,n,MP3Player(/tmp/.mp3)
exten => *20,n,System(rm /tmp/ .mp3 -f)
exten => *20,n,Playback(vm-goodbye)
exten => *20,n,Hangup
;-----------------------------------------------------------
; *21 - *29 - Inturnal and Extenal Meet-Me Conference Rooms
;-----------------------------------------------------------
[internal-conf]
exten => _*2X,1,Answer
exten => _*2X,n,Wait(1)
exten => _*2X,n,MeetMe({$ARG1},pdcMs)
exten => _*2X,n,4,Playback(vm-goodbye)
exten => _*2X,n,5,Hangup
;----------------------------------------------------------
; *30 - *39 - Reserved For Local Assignment
;----------------------------------------------------------
; *40 - *46 - Reserved For Local Assignment
;----------------------------------------------------------
;*47 - *48 Anonymous Call Rejection
;----------------------------------------------------------
[acr]
; *47 - Deactivation
exten => *47,1,DBdel(${DB(ACR/${CALLERIDNUM})})
exten => *47,n,Answer
exten => *47,n,Wait(1)
exten => *47,n,Playback(anon-call-rej)
exten => *47,n,Playback(deactivated)
exten => *47,n,Hangup
;
; *48 - Activation
exten => *48,1,Set(${DB(ACR/${CALLERIDNUM}=YES)})
exten => *48,n,Answer
exten => *48,n,Wait(1)
exten => *48,n,Playback(anon-call-rej)
exten => *48,n,Playback(activated)
exten => *48,n,Hangup
;-----------------------------------------------------------
; *49 - *50 Caller Id Blocking
;-----------------------------------------------------------
[cidb]
; *49 - Deactivate
exten => *49,1,DBdel(${DB(CIDB/${CALLERIDNUM})})
exten => *49,n,Answer
exten => *49,n,Wait(1)
exten => *49,n,Playback(caller-id-blk)
exten => *49,n,Playback(deactivated)
exten => *49,n,Hangup
;
; *50 - Activate
exten => *50,1,Set(${DB(CIDB/${CALLERIDNUM}=YES)})
exten => *50,n,Answer
exten => *50,n,Wait()
exten => *50,n,Playback(caller-id-blk)
exten => *50,n,Playback(activated)
exten => *50,n,Hangup
;-----------------------------------------------------------
;*51 -*52 Call Back Busy
;-----------------------------------------------------------
[cbb]
; *51 - Dectivate
exten => *51,1,DBdel($DB(CBB/${CALLERIDNUM})})
exten => *51,n,Answer
exten => *51,n,Wait(1)
exten => *51,n,Playback(de-activated)
exten => *51,n,Hangup
;
; *52 - Activate
exten => *52,1,Set(${DB(CBB/${CALLERIDNUM}=YES)})
exten => *52,n,Answer
exten => *52,n,Wait(1)
exten => *52,n,Playback(activated)
exten => *52,n,Hangup
;----------------------------------------------------------
;*53 - *55 Selective Call Waiting
;----------------------------------------------------------
[scw]
; *53 - Deactivate
exten => *53,1,DBdel(${DB(SCW/${CALLERIDNUM})})
exten => *53,n,DBdel(${DB(SCWN/${CALLERIDNUM})})
exten => *53,n,Answer
exten => *53,n,Wait(1)
exten => *53,n,Playback(deactivated)
exten => *53,n,Hangup
;
; *54 - Activate
exten => *54,1,Set(${DB(SCW/${CALLERIDNUM}=YES)})
exten => *54,n,Answer
exten => *54,n,Wait(1)
exten => *54,n,Playback(activated)
exten => *54,n,Hangup
;
; *55 - Selective Call Waiting Number
exten => _*55.,1,Set(${DB(SCWN/${EXTEN:3}=${EXTEN})})
exten => _*55.,n,Answer
exten => _*55.,n,Wait(1)
exten => _*55.,n,Playback(selective-call-waiting)
exten => _*55.,n,Playback(for)
exten => _*55.,n,Playback(extension)
exten => _*55.,n,SayDigits(${CALLERIDNUM})
exten => _*55.,n,Playback(is-set-to)
exten => _*55.,n,SayDigits(${EXTEN:3})
;--------------------------------------------------------------
; *56 - *58 Selective Call Acceptance
;--------------------------------------------------------------
[sca]
; *56 - Deactivation
exten => *56,1,DBdel(${DB(SCA/${CALLERIDNUM})})
exten => *56,n,DBdel(${DB(SCAN/${CALLERIDNUM})})
exten => *56,n,Answer
exten => *56,n,Wait(1)
exten => *56,n,Playback(deactivated)
exten => *56,n,Hangup
;
; *57 - Activation
exten => *57,1,Set(${DB(SCA/${CALLERIDNUM}=YES)})
exten => *57,n,Answer
exten => *57,n,Wait(1)
exten => *57,n,Playback(activated)
exten => *57,n,Hangup
;
; *58 - Selective Call exten number
exten => _*58.,n,Playback(pls-entr-sca-numb)
exten => _*58.,n,Set(${DB(SCAN/${CALLERIDNUM}=${EXTEN:3})})
exten => _*58.,n,Answer
exten => _*58.,n,Wait(1)
exten => _*58.,n,Playback(selective-call-acceptance)
exten => _*58.,n,Playback(for)
exten => _*58.,n,Playback(extension)
exten => _*58.,n,SayDigits(${CALLERIDNUM})
exten => _*58.,n,Playback(is-set-to)
exten => _*58.,n,SayDigits(${EXTEN:3})
;---------------------------------------------------------------------
;*60 - 63 - Reserved For Local Assignment
;---------------------------------------------------------------------
; *64 - *67 Calling Blocking
;---------------------------------------------------------------------
[cb]
; *64 - Deactivation
exten => *64,1,DBdel(${DB(CB/${CALLERIDNUM})})
exten => *64,n,Answer
exten => *64,n,Wait(1)
exten => *64,n,Playback(call-blocking)
exten => *64,n,Playback(deactivated)
exten => *64,n,Hangup
;
; *65 - Activation
exten => *65,1,Set(${DB(CB/${CALLERIDNUM}=YES)})
exten => *65,n,Answer
exten => *65,n,Wait(1)
exten => *65,n,Playback(call-blocking)
exten => *65,n,Playback(activated)
exten => *65,n,Hangup
;
; *66 - Calling Blocking add nmbr to database
exten => _*66.,1,Answer
exten => _*66.,n,Set(${DB(CBN/${EXTEN:3}=${EXTEN:5})})
exten => _*66.,n,Wait(1)
exten => _*66.,n,Playback(call-block-num)
exten => _*66.,n,SayDigits(${EXTEN:2:3})
exten => _*66.,n,Playback(has-been-set-to)
exten => _*66.,n,SayDigits(${EXTEN})
exten => _*66.,n,Hangup
;
; *67 - Calling Blocking Clear Number From Database
exten => _*67.,1,Answer
exten => _*67.,n,Set(${DB(CBN/${EXTEN:3})})
exten => _*67.,n,Wait(1)
exten => _*67.,n,Playback(call-blocking-num)
exten => _*67.,n,SayDigits(digits/${EXTEN:2:3})
exten => _*67.,n,Playback(has-been-cleared)
exten => _*67.,n,Hangup
;----------------------------------------------------------------
; *68 - Reserved For Local Assignment
;----------------------------------------------------------------
;*69 - Who Called Me & Call Back
;----------------------------------------------------------------
[wcacb]
exten => *69,1,Cut(CHANRES=CHANNEL|-|1)
exten => *69,n,Cut(EXTENSION=CHANRES|/|2)
exten => *69,n,Macro(calltrace,1,${EXTENSION})
;[macro-calltrace]
exten => s,1,Answer
exten => s,2,Wait(1)
exten => s,3,SetVar(${DB(LastCaller=LASTCALL/${ARG1})})
exten => s,4,GotoIf($[${LastCaller}]?5:10)
exten => s,5,SayDigits(${LastCaller})
exten => s,6,DigitTimeout(3)
exten => s,7,ResponseTimeout(7)
exten => s,8,Background(press-one-to-callback)
exten => s,9,Goto(12)
exten => s,10,Playback(unidentified)
exten => s,11,Hangup
exten => s,12,NoOp
exten => 1,1,Goto(all-exten,${LastCaller},1);
exten => i,1,Playback(pbx-invalid)
exten => i,2,Hangup
exten => t,1,Playback(vm-goodbye)
exten => t,2,Hangup
;[app-lastcallreturn]
;exten => s,1,Wait,1
;exten => s,n,Answer
;exten => s,n,Playback(last-num-to-call)
;exten => s,n,Set(${DB(number=LCR/${CALLERIDNUM}/lastcall)})
;exten => s,n,GotoIf($"${number}" = ""?s-nonum,1)
;exten => s,n,SayDigits(${number})
;exten => s,n,Wait,.5
;exten => s,n,SayDigits(${number})
;exten => s,n,Wait,1
;exten => s,n,Playback(to-call-num-press)
;exten => s,n,Playback(digits/1)
;exten => 1,1,Goto(outbound,${number},1)
;exten => s-nonum,1,Playback(unidentified-no-callback)
;exten => s-nonum,2,Hangup
;-------------------------------------------------------------------------------
; Call Waiting
;-------------------------------------------------------------------------------
[cw]
; *70 - Deactivate
exten => *70,1,DBdel(CW/${CALLERIDNUM})
exten => *70,n,Answer
exten => *70,n,Wait(1)
exten => *70,n,Playback(call-waiting)
exten => *70,n,Playback(de-activated)
exten => *70,n,Hangup
;
; *71 - Activate
exten => *71,1,Set(${DB(CW/${CALLERIDNUM}=YES)})
exten => *71,n,Answer
exten => *71,n,Wait(1)
exten => *71,n,Playback(call-waiting)
exten => *71,n,Playback(activated)
exten => *71,n,Hangup
;--------------------------------------------------------------------------------
; *72 - *73 Call Forwarding
;--------------------------------------------------------------------------------
[cf]
; * 72 - Deactivation
exten => *72,1,Set(${DB(CF/${CALLERIDNUM})})
exten => *72,2,Answer
exten => *72,3,Wait(1)
exten => *72,4,Playback(call-fwd-cancelled)
exten => *72,5,Hangup
;
; *73 - Activation
exten => _*73.,1,Set(${DB(CF/${CALLERIDNUM}=${EXTEN:3})})
exten => _*73.,2,Answer
exten => _*73.,3,Wait(1)
exten => _*73.,4,Playback(call-fwd-unconditional)
exten => _*73.,5,Playback(for)
exten => _*73.,6,Playback(extension)
exten => _*73.,7,SayDigits(${CALLERIDNUM})
exten => _*73.,8,Playback(is-set-to)
exten => _*73.,9,SayDigits(${EXTEN:3})
;--------------------------------------------------------------------------------
; *74 - *76 Selective Call Forwarding
;--------------------------------------------------------------------------------
[scf]
; *74 - DeActivation
exten => *74,1,DBdel(${DB(SCF/${CALLERIDNUM})})
exten => *74,n,Answer
exten => *74,n,Wait(1)
exten => *74,n,Playback(selective-call-fwd)
exten => *74,n,Wait(1)
exten => *74,n,Playback(deactivated)
exten => *74,n,Hangup
;
; *75 - Selective Call Forwarding Number matching
exten => _*75.,1,Set(${DB(SCFE/${CALLERIDNUM}=${EXTEN:3})})
exten => _*75.,n,Answer
exten => _*75.,n,Wait(1)
exten => _*75.,n,Playback(selective-call-forwarding)
exten => _*75.,n,Playback(for)
exten => _*75.,n,Playback(extension)
exten => _*75.,n,SayDigits(${CALLERIDNUM})
exten => _*75.,n,Playback(is-set-to)
exten => _*75.,n,SayDigits(${EXTEN:3})
;
; *76 - Selective Call Forwarding
exten => _*76.,1,Set(${DB(SCFN/${EXTEN:3}=${EXTEN:4})})
exten => _*76.,n,Answer
exten => _*76.,n,Wait(1)
exten => _*76.,n,Playback(selective-call-waiting)
exten => _*76.,n,Playback(for)
exten => _*76.,n,Playback(extension)
exten => _*76.,n,SayDigits(${CALLERIDNUM})
exten => _*76.,n,Playback(is-set-to)
exten => _*76.,n,SayDigits(${EXTEN:3})
;------------------------------------------------------------------------------
; *77 - *78 Call Forwarding Don't Answer
;------------------------------------------------------------------------------
[cfna]
; *77 - Deactivation
exten => *77,1,DBdel(CFDNA/${CALLERIDNUM})
exten => *77,n,Answer
exten => *77,n,Wait(1)
exten => *77,n,Playback(call-fwd-no-ans)
exten => *77,n,Playback(de-activated)
exten => *77,n,Hangup
; *78 - Activation
exten => _*78.,1,Set(${DB(CFDNA/${CALLERIDNUM}=${EXTEN:3})})
exten => _*78.,n,Answer
exten => _*78.,n,Wait(1)
exten => _*78.,n,Playback(call-fwd-no-ans)
exten => _*78.,n,Playback(for)
exten => _*78.,n,Playback(extension)
exten => _*78.,n,SayDigits(${CALLERIDNUM})
exten => _*78.,n,Playback(is-set-to)
exten => _*78.,n,SayDigits(${EXTEN:3})
;-------------------------------------------------------------------------------
; *79 - *80 Call Forwarding Busy
;-------------------------------------------------------------------------------
[cfb]
; *79 - Deactivation
exten => *79,1,DBdel(CFB/${CALLERIDNUM})
exten => *79,n,Answer
exten => *79,n,Wait(1)
exten => *79,n,Playback(call-fwd-on-busy)
exten => *79,n,Playback(de-activated)
exten => *79,n,Hangup
;
; *80 - Activation
exten => _*80.,1,Set(${DB(CFB/${CALLERIDNUM}=${EXTEN:3})})
exten => _*80.,n,Answer
exten => _*80.,n,Wait(.5)
exten => _*80.,n,Playback(call-fwd-on-busy)
exten => _*80.,n,Playback(for)
exten => _*80.,n,Playback(extension)
exten => _*80.,n,SayDigits(${CALLERIDNUM})
exten => _*80.,n,Playback(is-set-to)
exten => _*80.,n,SayDigits(${EXTEN:3})
;-------------------------------------------------------------------------------
; *81 - *83 - Reserved For Local Assignment
;-------------------------------------------------------------------------------
; *84 - *85 Voicemail Checking / Retriving
;-------------------------------------------------------------------------------
[voicemail]
;voice mailman Promts for mailbox nmbr and paswwor
exten => *84,1,VoicemailMain
exten => *84,n,Hangup
;
;voice mailman with exten/callerid checking. if callerid/exten match
;prompts for password eslse prompts for mailbox/password
exten => *85,1,VoicemailMain(${CALLERIDNUM})
exten => *85,n,Hangup
;-------------------------------------------------------------------------------
; *86 - *87 voicemail
;-------------------------------------------------------------------------------
[vm]
; *86 - Deactivation
exten => *86,1,DBdel(${DB(VM/${CALLERIDNUM})})
exten => *86,n,Answer
exten => *86,n,Wait(1)
exten => *86,n,Playback(deactivated)
exten => *86,n,Hangup
;
; *87 - Activation
exten => *87,1,Set(${DB(VM/${CALLERIDNUM}=YES)})
exten => *87,n,Answer
exten => *87,n,Wait(.5)
exten => *87,n,Playback(activated)
exten => *87,n,Hangup
;--------------------------------------------------------------------------------
;*88 - *89 Do Not Disturb
;--------------------------------------------------------------------------------
[dnd]
; *88 - Deactivation
exten => *88,1,Answer
exten => *88,n,Set(${DB(DND/${CALLERIDNUM})})
exten => *88,n,Wait(.5)
exten => *88,n,Playback(do-not-disturb)
exten => *88,n,Playback(de-activated)
exten => *88,n,Hangup
;
; *89 - Activation
exten => *89,1,Answer
exten => *89,n,Set(${DB(DND/${CALLERIDNUM}=YES)})
exten => *89,n,Wait(.5)
exten => *89,n,Playback(do-not-disturb)
exten => *89,n,Playback(activated)
exten => *89,n,Hangup
;
;--------------------------------------------------------
; *90 - *99 - Reserved For Local Assignment
;--------------------------------------------------------
;--------------------------------------------------------
; End - Basic *XX Exten Logic
;--------------------------------------------------------
;--------------------------------------------------------
; Start Basic Exten Logic
;--------------------------------------------------------
;--------------------------------------------------------
;Basic exten nmbrs For Asterisk
;Including macros that go with the exten
;--------------------------------------------------------
[basic-exten]
include => outbound
include => paging
include => special
include => digium
include => parking
include => internal-conf
include => prompts
include => tranfer-queue
include => agentlogin
include => devconf
;
;---------------------------------------------------------------
;special lines set functions
;---------------------------------------------------------------
[special]
; 311 - non-emerg not yet setup for e911 Non Emerg
exten => 311,1,Dial(SIP/local non emergancy nmbr here)
exten => 311,2,Congestion
exten => 311,102,Playback(ss-noservice)
exten => 311,103,Congestion
;
; 411 - Directory Asistance
exten => 411,1,Dial(SIP/411@gateway,30)
exten => 411,2,Congestion
exten => 411,102,Playback(ss-noservice)
exten => 411,n,hangup
;
; 511 Wakeup Service
exten => 511,1,Answer
exten => 511,n,AGI(callback.agi)
exten => 511,n,Hangup
;
; 611 - Repair line
exten => 611,1,Dial(IAX2/1004|18|r)
exten => 611,n,Voicemail(u611)
exten => 611,n,Playback(vm-goodbye)
exten => 611,n,Hangup
;
; 911 Emergancy
;exten => 911,1,Dial(SIP/${EXTEN})
;exten => 911,n,Congestion
exten => 911,1,Answer
exten => 911,n,Playback(no-911-1)
exten => 911,n,Congestion
;---------------------------------------------------------------
; 2 - 92 Reserved For Local Assignment
;---------------------------------------------------------------
; 93 - 95 Put call in the queue for the next available agent
[tranfer-queue]
exten => 93,1,Answer
exten => 93,n,Wait,1
exten => 93,n,Queue(sales)
exten => 93,n,Hangup
;---------------------------------
exten => 94,1,Answer
exten => 94,n,Wait,1
exten => 94,n,Queue(billing)
exten => 94,n,Hangup
;---------------------------------
exten => 95,1,Answer
exten => 95,n,Wait,1
exten => 95,n,Queue(techsupport)
exten => 95,n,Hangup
;------------------------------------------------------------------
; 96 - 98 - Reserved For future queue tranfers
;------------------------------------------------------------------
; 99 -Login and wait for calls while offhook When calls arrive, you will he
; a beeping tone and the caller will join automatically
[offhook]
exten => 99,1,Answer
exten => 99,n,SetMusicOnHold(default)
exten => 99,n,Wait,1
exten => 99,n,AgentLogin
;------------------------------------------------------------------
; 100-105 Queue Agents Login
; 1 Sales Turn on=100 Turn off=101
; 2 Tech Support Turn on=102 Turn off=103
; 3 Billing Turn on=104 Turn off=105
; 4 other queues Turn on=XXX Turn off=XXX
[agentlogin]
exten => 100,1,AddQueueMember(sales|SIP/${CALLERIDNUM})
exten => 100,n,Playback(agent-loginok)
exten => 100,n,Hangup
exten => 101,1,RemoveQueueMember(sales|SIP/${CALLERIDNUM})
exten => 101,n,Playback(agent-loggedoff)
exten => 101,n,Hangup
;
exten => 102,1,AddQueueMember(billing|SIP/${CALLERIDNUM})
exten => 102,n,Playback(agent-loginok)
exten => 102,n,Hangup
exten => 103,1,RemoveQueueMember(billing|SIP/${CALLERIDNUM})
exten => 103,n,Playback(agent-loggedoff)
exten => 103,n,Hangup
;
exten => 104,1,AddQueueMember(techsupport|SIP/${CALLERIDNUM})
exten => 104,n,Playback(agent-loginok)
exten => 104,n,Hangup
exten => 105,1,RemoveQueueMember(techsupport|SIP/${CALLERIDNUM})
exten => 105,n,Playback(agent-loggedoff)
exten => 105,n,Hangup
;-------------------------------------------------------------------
; 106 - 199 - Reserved For Local Assignment
;-------------------------------------------------------------------
; 200 - 202 Basic Call Queue's 200-202
[queues]
exten => 200,1,Answer
exten => 200,n,Queue(sale|TtH)
exten => 200,n,WaitMusicOnHold(45)
exten => 200,n,Voicemail(u200)
exten => 200,n,Playback(vm-goodbye)
exten => 200,n,Hangup
;
exten => 201,1,Answer
exten => 201,n,Queue(billing|TtH)
exten => 201,n,WaitMusicOnHold(45)
exten => 201,n,Voicemail(u201)
exten => 201,n,Playback(vm-goodbye)
exten => 201,n,Hangup
;
exten => 202,1,Answer
exten => 202,n,Queue(techsupport|TtH)
exten => 202,n,WaitMusicOnHold(45)
exten => 202,n,Voicemail(u202)
exten => 202,n,Playback(vm-goodbye)
exten => 202,n,Hangup
;--------------------------------------------------------------------
; 203 - 210 - Reserved For Local Assignment
;--------------------------------------------------------------------
; 211 -used
;--------------------------------------------------------------------
; 212 - 299 - Reserved For Local Assignment
;-------------------------------------------------------------------------
; 300 - 310 - Reserved For Local Assignment
;-------------------------------------------------------------------------
;311 used
;-------------------------------------------------------------------------
; 312 - 399 Reserved For Local Assignment
;-------------------------------------------------------------------------
; 400 - 410 Reserved For Local Assignment
;-------------------------------------------------------------------------
;411 used
;--------------------------------------------------------------------------
; 412 - 499 - Reserved For Local Assignment
;---------------------------------------------------------------------------
; 500 - Dials Digium Demo via IAX
[digium]
exten => 500,1,Dial(IAX2/guest@misery.digium.com/s@default) ; Call the Asterisk demo
exten => 500,n,Hangup
;---------------------------------------------------------------------------
; 501 - Dial Developers Confrance
[devconf]
exten => 501,1,Dial(IAX2/guest@66.250.68.194/996)
exten => 501,n,Hangup
;----------------------------------------------------------------------------
; 502 - 510 - Reserved For Local Assignment
;----------------------------------------------------------------------------
; 511 used
;----------------------------------------------------------------------------
; 512 - 599 Reserved For Local Assignment
;----------------------------------------------------------------------------
; 601 - 610 Reserved For Local Assignment
;----------------------------------------------------------------------------
; 611 used
;------------------------------------------------------------------------------
; 612 - 699 Reserved For Local Assignment
;------------------------------------------------------------------------------
; 700 - 709 Call Parking on Asterisk also includes blind parking
[parking]
exten => 700,1,Answer
exten => 700,n,SetMusicOnHold(default)
exten => 700,n,ParkAndAnnounce(PARKED|60|SIP/${EXTEN}|70|4)
exten => _70X,1,ParkedCall(${EXTEN})
;---------------------------------------------------------------------------------
; 711 - 797 Reserved For Local Assignmen
;---------------------------------------------------------------------------------
; 798 - 799 Confrance Stream Linsten to confrance call only
; requires ices and icecast.
;---------------------------------------------------------------------------------
[stream]
; Conference Room
;exten => 798,1,Answer
;exten => 798,n,Wait(1)
;exten => 798,n,MeetMe(809)
; Stream
;exten => 799,1,Answer
;exten => 799,n,Wait(1)
;exten => 799,n,Ices(/usr/local/etc/asterisk/asterisk-icesxml)
;-------------------------------------------------------------------------------
; 800 - 899 Reserved For Local Assignment
;---------------------------------[macro-add-caller-id]
exten => s,1,Answer
exten => s,2,Read(EXTENSION|enter-extension-num|4)
exten => s,3,Read(DIALCID|enter-new-outbound-cid|10)
exten => s,4,Set(${DB(CID/${EXTENSION}=${DIALCID})})
exten => s,5,Saydigits(${EXTENSION})
exten => s,6,Playback(has-been-set-to)
exten => s,7,Saydigits(${DIALCID})
exten => s,8,Playback(auth-thankyou)
exten => s,9,Set(AGAIN=0)
exten => s,10,Read(AGAIN|enter-another-value|1) ; one for yes, any other num;
exten => s,11,GotoIf($[${AGAIN} = 1]?2:12)
exten => s,12,Playback(goodbye)
exten => s,13,Hangup()-----------------------------------------------
;-------------------------------------------------------------------------------
; 900 - 910 Reserved For Local Assignment
;-------------------------------------------------------------------------------
;-------------------------------------------------------------------------------
; 912 - 986 Reserved For Local Assignment
;-------------------------------------------------------------------------------
; 987 - Disa using voicemail passowords via agi
;[outside-inside]
;exten => 987,1,Answer ; 468 - INT
;exten => 987,n,Wait(1)
;exten => 987,n,Playback(please-enter-the)
;exten => 987,n,Playback(extension)
;exten => 987,n,Read(int_extension,then-press-pound)
;exten => 987,n,Playback(pls-enter-vm-password)
;exten => 987,n,Read(vm_passwd,then-press-pound)
;exten => 987,n,AGI(internal_authphp|${int_extension},${vm_passwd})
;exten => 987,n,Set(CALLERIDNUM=${int_extension})
;exten => 987,n,DISA(no-password|from-internal)
;exten => 987,101,Playback(vm-incorrect)
;exten => 987,102,Goto(3)
;
;exten => *987,1,Answer
;exten => *987,2,Read(ext_num,vm-extension)
;exten => *987,3,Wait(1)
;exten => *987,4,Read(ext_pwd,vm-password)
;exten => *987,5,Wait(1)
;exten => *987,6,agi,chk_vm_pwd.agi|/etc/asterisk/voicemail.conf|${ext_num}|${ext_pwd}
;exten => *987,7,GotoIf($["${result}" = "0"]?20:30)
;exten => *987,20,Playback(agent-loginok) ;
;exten => *987,21,Hangup()
;exten => *987,30,PlayBack(invalid)
;exten => *987,31,Hangup()
;-------------------------------------------------------------------------------
; 988 & 989 Pront recording and and special prompt recording + enable disable
;-------------------------------------------------------------------------------
[prompts]
;-----------------------------------------------------
;988 - Prompt management
;-----------------------------------------------------
exten => 988,1,Goto(prompt-management,s,1)
;
[prompt-management]
; Flexible prompt recording
exten => s,1,Answer
exten => s,n,Wait(1)
exten => s,n,DigitTimeout(5)
exten => s,n,Read(PROMPT_NUMBER|enter-prompt-number|3)
exten => s,n,SayDigits(${PROMPT_NUMBER})
exten => s,n,BackGround(T-to-hear-cur-ancmnt)
exten => s,n,BackGround(press-1)
exten => s,n,BackGround(T-to-rec-ancmnt)
exten => s,n,BackGround(press-2)
;
exten => t,1,Playback(goodbye)
exten => t,n,Hangup
;
exten => i,1,Playback(pbx-invalid)
exten => i,n,Goto(s,5)
;
exten => 1,1,Playback(beep)
exten => 1,n,Playback(bsky-prompt-${PROMPT_NUMBER})
exten => 1,n,Playback(beep)
exten => 1,n,Goto(s,6)
;
exten => 2,1,Goto(prompt-management-record,s,1)
exten => *,1,Playback(goodbye)
exten => *,n,Hangup
;
[prompt-management-record]
; New prompt recording
exten => s,1,Playback(vm-intro)
exten => s,n,Record(tmp-newprompt:wav)
exten => s,n,Playback(beep)
exten => s,n,BackGround(tmp-newprompt)
exten => s,n,BackGround(save-announce-press)
exten => s,n,BackGround(digits/1)
exten => s,n,BackGround(to-rerecord-announce)
exten => s,n,BackGround(digits/2)
;
exten => i,1,Playback(invalid)
exten => i,n,Goto(s,3)
;
exten => t,1,Goto(s,3)
;
exten => 1,1,System(cp -f /var/lib/asterisk/sounds/tmp-newprompt.wav /var/lib/asterisk/sounds/prompt-${PROMPT_NUMBER}.wav)
exten => 1,n,Playback(your-msg-has-been-saved)
exten => 1,n,Goto(app-prompt-management,s,4)
;
exten => 2,1,Goto(s,1)
;
exten => *,1,Goto(app-prompt-management,s,4)
;-------------------------------------------------------
; 989 - Special announcement admin (Easy IVR)
;-------------------------------------------------------
exten => 989,1,Goto(special-message,s,1)
;
[special-message]
; Record/replay/turn on/off the special message played before ACD queue calls
exten => s,1,Answer
exten => s,n,Wait(1)
exten => s,n,DigitTimeout(5)
exten => s,n,BackGround(T-to-hear-cur-ancmnt)
exten => s,n,BackGround(press-1)
exten => s,n,BackGround(T-to-rec-ancmnt)
exten => s,n,BackGround(press-2)
exten => s,n,BackGround(T-to-enable-ancmnt)
exten => s,n,BackGround(press-3)
exten => s,n,BackGround(T-to-disable-ancmnt)
exten => s,n,BackGround(press-4)
;
exten => t,1,Playback(goodbye)
exten => t,2,Hangup
;
exten => i,1,Playback(pbx-invalid)
exten => i,2,Goto(s,4)
;
exten => 1,1,Playback(special-message)
exten => 1,2,Goto(s,4)
;
exten => 2,1,Goto(special-message-record,s,1)
;
exten => 3,1,Set($DB(SpecialMessage/1=1)})
exten => 3,n,Playback(enabled)
exten => 3,n,Goto(s,4)
;
exten => 4,1,DBdel(SpecialMessage/1)
exten => 4,n,Playback(disabled)
exten => 4,n,Goto(s,4)
;
exten => *,1,Playback(goodbye)
exten => *,2,Hangup
;
[special-message-record]
; Record the new special message
exten => s,1,Playback(vm-intro)
exten => s,n,Record(new-special-message:wav)
exten => s,n,Playback(beep)
exten => s,n,BackGround(new-special-message)
exten => s,n,BackGround(save-announce-press)
exten => s,n,BackGround(digits/1)
exten => s,n,BackGround(to-rerecord-announce)
exten => s,n,BackGround(digits/2)
exten => i,1,Playback(invalid)
exten => i,n,Goto(s,3)
;
exten => t,1,Goto(s,3)
;
exten => 1,1,System(cp -f /var/lib/asterisk/sounds/new-special-message.wav /var/lib/asterisk/sounds/special-message.wav)
exten => 1,n,Playback(your-msg-has-been-saved)
exten => 1,n,Goto(app-special-message,s,1)
;
exten => 2,1,Goto(s,1)
;
exten => *,1,Goto(special-message,s,1)
;
[macro-check-special-message]
; If the flag is set, play the special message, otherwise continue
exten => s,1,Set(${DB(SpecialMessage=SpecialMessage/1)})
exten => s,2,Playback(system-status-msg)
exten => s,3,Playback(special-message)
exten => s,4,Ringing
exten => s,5,Wait(4)
exten => s,102,Noop
;
;----------------------------------------------------------------------------------
; 997 - 999 Reserved For Assignment
;----------------------------------------------------------------------------------
;----------------------------------------------------------------------------------
; End - Basic Exten Logic
;----------------------------------------------------------------------------------
; Start Dundi-e164 Setup
;----------------------------------------------------------------------------------
;[dundi-e164-customers]
;
; If you are an ITSP or Reseller, list your customers here
;
;exten => _12564286000,1,Dial(SIP/customer1)
;exten => _12564286001,1,Dial(IAX2/customer2)
;
;[dundi-e164-via-pstn]
;
; If you are freely delivering calls to the PSTN, list them here
;
;exten => _1256428XXXX,1,Dial(Zap/g2/${EXTEN:7}) ; Expose all of 256-428
;exten => _1256325XXXX,1,Dial(Zap/g2/${EXTEN:7}) ; Ditto for 256-325
;
[dundi-e164-local]
;
; Context to put your dundi IAX2 or SIP user in for
; full access
;
;include => dundi-e164-canonical
;include => dundi-e164-customers
;include => dundi-e164-via-pstn
;
;[dundi-e164-switch]
;
; Just a wrapper for the switch
;
;switch => DUNDi/e164
;
;[dundi-e164-lookup]
;
; Locally to lookup, try looking for a local E164 solution
; then try DUNDi if we don't have one
;
;include => dundi-e164-local
;include => dundi-e164-switch
;
; DUNDi can also be implemented as a Macro instead of using
; the Local channel driver
;
;[macro-dundi-e164]
;
; ARG1 is the extension to Dial
;
;exten => s,1,Goto(${ARG1},1)
;include => dundi-e164-lookup
;
;------------------------------------------------------------------------
; End - Dundi
;------------------------------------------------------------------------
;------------------------------------------------------------------------
; Start - System Macro's area
;------------------------------------------------------------------------
;---------------------------------------------------------------------------
;festival
;---------------------------------------------------------------------------
;[macro-festival]; Requiers festival to be installed and configured
;exten => s,1,Answer
;exten => s,2,Festival('')
;exten => s,3,Hangup
;---------------------------------------------------------------------------
[macro-record-on]
exten => s,1,AGI(set-timestampagi)
exten => s,2,Set(CALLFILENAME=${timestamp}-${ARG2}-${ARG1})
exten => s,3,Monitor(gsm,${CALLFILENAME})
;
[macro-record-cleanup]
exten => s,1,GotoIf($[${CALLFILENAME} = ${NULL}]?6:2)
exten => s,2,Set(CFBASE=/var/spool/asterisk/monitor/${CALLFILENAME})
; wmix takes the two seperate wavs and mixes them into a single stream
; It is available in my wavetools rpm
exten => s,3,System(/usr/bin/wmix ${CFBASE}-inwav ${CFBASE}-outwav > ${CFBASE})
exten => s,4,System(/bin/rm ${CFBASE}-inwav ${CFBASE}-outwav)
; toast compresses the wav files into a gsm file
; It is available in my gsm rpm
exten => s,5,System(/usr/bin/toast -F ${CFBASE})
exten => s,6,NoOp
;--------------------------------------------------------------------
; Start - Internal Extension Dialing config / Macro
;--------------------------------------------------------------------
; 1000 - 9999 Internal SIP/IAX/MGCP/H323/SCCP/SKINNY/ECT USER EXTEN
;---------------------------------------------------------------------------
[all-exten]
exten => _1XXX,1,Macro(stdexten,${EXTEN})
;
exten => *1004,1,Dial(IAX2/1004|20|T) ; 20sec timeout
exten => *1004,2,Voicemail(u1004)
exten => *1004,3,Hangup
exten => *1004,102,Voicemail(b1004)
exten => *1004,103,Hangup
;---------------------------------------------------------------------------
;
[macro-stdexten]
exten => s,1,SetVar((DNDStatus=DND/${ARG1})
exten => s,2,GotoIf(${DNDStatus}=YES?107:5)
exten => s,3,Set(${DB(LASTCALL/${ARG1})=${CALLERIDNUM})})
exten => s,4,Dial(IAX2/${ARG1}|20|Tr) ; 20sec timeout
exten => s,5,Voicemail(u${ARG1})
exten => s,6,Hangup
exten => s,105,Voicemail(b${ARG1})
exten => s,106,Hangup;include => speeddial
;
;
[macro-stdexten-new] ; still working on issues
;
exten => s,1,GotoIf(${DB(CF/${ARG1})}?2:3) ;Gets Call Forward Number
exten => s,2,Dial(SIP/${DB(CF/${ARG1})}/n) ;Dials the Forwarding Number
;
exten => s,4,GotoIf(${DB(SCFE/${ARG1})}?5:6) ;Get Selective Call Forward Number
exten => s,5,Dial(SIP./${DB(SCFN/${ARG1})}/n) ;Selective Call Forward
;
exten => s,7,GotoIf(${DB(SCRN/${ARG1})}?8:9) ;Get Selective Call Rejection Status
exten => s,8,Hangup ;Sends Rejected calls to a all extensions are busy macro.
;
exten => s,9,Set(${DB(ACRStatus=ACR/${ARG1})})
exten => s,10,GotoIf(${ACRStatus}=YES?11:12) ;Get Anonymous Call Rejection Status
exten => s,11,Macro(no-callerid)
;
exten => s,12,Set(${DB(DNDStatus=DND/${ARG1})}) ;Sets the variable for the Do not disturb responce
exten => s,13,GotoIf($DB({DNDStatus}=YES?18:14) ;Checks the Database for the status/ responce
;
exten => s,14,Set(${DB(LASTCALL/${ARG1})=${CALLERIDNUM}) ;Places Current caller ID into the Database
exten => s,15,Dial(SIP/${ARG1}|${ARG2}|r) ;Dials the extension and waits for the time out
;
exten => s,16,GotoIf(${DB(CFNA/${ARG1})}?16:17) ;Call Forwarding On No Answer
exten => s,17,Dial(SIP/${DB(CFNA/${ARG1})}/n) ;Dials the No Answer forward Number
exten => s,18,Set(${DB(VMStatus=VM/${ARG1})}) ; Checks to see if user has voice mail active or disabled.
exten => s,19,GotoIf(${VMStatus}=YES?20:118) ; If active it goes to voice mail. If not active it goes to busy- call checking macro.
exten => s,20,Voicemail(u${ARG1}) ;Goes to the unavaible Voicemail
exten => s,21,Playback(vm-goodbye) ;Plays Voicemail Goodbye
exten => s,22,Hangup ;Does a hard hangup
;
exten => s,116,GotoIf(${DB(CFB/${ARG1})}?117:118) ;Gets the Call Forwading On Busy status/number
exten => s,117,Dial(Local/${DB(CFB/${ARG1})}/n) ;Dials the CallForwarding nmber/exten
;
exten => s,118,Set(${DB(CBBStatus=CBB/${ARG1})})
exten => s,119,GotoIf(${CBBStatus}=YES?120:121) ;Checks to see if call back busy is activated. then if activated it
exten => s,120,Macro(busy-callback) ;goes to the busy-call back macro below
;
exten => s,121,Voicemail(b${ARG1}) ;Goes to the Busy Voicemail
exten => s,122,Playback(vm-goodbye) ;Plays Voicemail Goodbye
exten => s,123,Hangup ;Does a hard hangup
;If extension does not exist it gives tritone + number unassigned message to unasigned numbers
exten => i,1,Answer
exten => i,n,Playback(the-number-u-dialed,noanswer)
exten => i,n,SayDigits(${ARG1})
exten => i,n,Playback(not-yet-assigned,noanswer)
exten => i,n,Busy
;
[macro-caller-id]
exten => s,1,System(test "${CALLERIDNAME}" = "O")
exten => s,2,GotoIf($[${CALLERIDNUM} = O]?3:102)
exten => s,3,SetCallerIDName("No Caller ID")
exten => s,4,Macro(no-callerid,s,1) ;Sends Callers with no id to no-callerid macro below.
exten => s,102,Macro(stdexten,s,12) ;landing point with caller id
;
[macro-no-callerid] ; I use this to send people I dont want to deal with
exten => s,1,Answer
exten => s,n,Wait()
exten => s,n,Playback(no-callerid)
exten => s,n,Wait()
exten => s,n,Playback(vm-goodbye)
exten => s,n,Congestion
exten => s,n,Hangup
;
[macro-busy-callback]
exten => s,1,Answer
exten => s,n,Wait()
exten => s,n,Background(exten-busy-callback)
exten => s,n,DigitTimeout,5
exten => s,n,ResponseTimeout,1
;
exten => 1,1,
;
;--------------------------------------------------------------------
; End - Interl Dialing config / Macro
;--------------------------------------------------------------------
;------------------------------------------------------
; Start - User Permissions/Privilages
;------------------------------------------------------
[admin]
include => basic
include => basic-exten
include => exten-test
include => all-exten
include => asterlink
;
;------------------------------------------------------
; End - User Permissions/Privilages
;------------------------------------------------------
;------------------------------------------------------
;End Of extensionsconf File
;------------------------------------------------------
;
;------------------------------------------------------
;items to be fixed and tested & implamented
;------------------------------------------------------
[macro-add-caller-id]
exten => s,1,Answer
exten => s,2,Read(EXTENSION|enter-extension-num|4)
exten => s,3,Read(DIALCID|enter-new-outbound-cid|10)
exten => s,4,Set(${DB(CID/${EXTENSION}=${DIALCID})})
exten => s,5,Saydigits(${EXTENSION})
exten => s,6,Playback(has-been-set-to)
exten => s,7,Saydigits(${DIALCID})
exten => s,8,Playback(auth-thankyou)
exten => s,9,Set(AGAIN=0)
exten => s,10,Read(AGAIN|enter-another-value|1) ; one for yes, any other num;
exten => s,11,GotoIf($[${AGAIN} = 1]?2:12)
exten => s,12,Playback(goodbye)
exten => s,13,Hangup()