I have never had a problem with newegg but this time was very different! I usually would not leave a bad review but this times different.
I ordered $1300 worth of hardware from newegg on August 28. I received the package promptly, but the motherboard box was damaged. The packing was not up to standard with newegg's usually very good packkaging. The motherboard came damaged. The box from UPS was not very beat up at all. I believe it was shipped with the smashed motherboard box. I understand that this stuff happens, but I called newegg asking for a replacement, and I have to send my current one to UPS, then wait for an RMA refund (3 to 5 days), THEN order a new one. This will take another 2 weeks!
After that... my processor was shipped a little later the same day. UPS delayed my order in Memphis, TN (which is 2 hours from me) due to "weather conditions." The weather has been great here and in Memphis for 2 weeks. I will now be delayed EVEN MORE because UPS has reschduled 3day shipping to 8-9 day shipping!
I don't know whats up with newegg's packaging and UPS crap, because usually service with newegg is fantastic. Even when the product cost more at newegg than another retailer, I always order from NewEgg due to their great service.
I want to order a few more things but am unsure if I should go with NewEgg again.