rendered paste bodyDialplan for the queue:
asterisk=> select * from extensions where exten='1234' order by context, exten, priority;
id | context | exten | priority | app | appdata
-----+----------------+-------+----------+-------+-----------------------------
107 | fig_public_ext | 1234 | 1 | Set | MONITOR_FILENAME=rockfordag
108 | fig_public_ext | 1234 | 2 | Queue | rockfordag
(2 rows)
Queue entry in queues.conf:
[rockfordag]
musiconhold=default
announce = company-rockfordag
strategy = rrmemory
servicelevel = 120
timeout = 15
retry = 5
weight = 0
wrapuptime = 45
maxlen = 0
announce-frequency = 90
monitor-format = wav
monitor-join = yes
eventwhencalled = yes
eventmemberstatusoff = no
member => Agent/1200
File recorded:
-rw-r--r-- 1 root wheel 81484 Aug 14 18:44 agent-1200-1155599060-599.wav