Dear {fname} {lname},
This email is to let you know that today we will be switching (upgrading) to plesk, insead of cPanel. This will require a maximum of 3 hours to install. SHOUTcast servers will most likely still be up in the meantime, but I am not completely sure.
Please note that our current uptime is 99.9%, and with 3 hours it will become 98.8%.
If any problems occur with the install that cause any file loss, extra downtime (more than 3%), or any other inconvenience, we will give you one month free hosting.
In about 2 months maximum, we May switch back over to cPanel on a new updated server.
Regards,
Hunter Hastings
BluFX Hosting C.E.O.