queues.conf
[sales]
member => SIP/2000
musiconhold = mymusic ; Set the music on hold class configured in musiconhold.conf
context=queue_out ; Context to go to if user presses a key
strategy = ringall ; Ring all phones until answered. In this case only one phone
timeout=60 ; How long do we let the phone ring before we consider this a timeout...
retry=5 ; Retry timer between attempts to call queue members
maxlen = 0 ; Max queue size (0 is unlimited)
;monitor-format = wav ; To enable monitoring, simply specify "monitor-format" it will be disabled otherwise.
announce-frequency=90 ; (default 60 seconds)
monitor-join = yes ; Force asterisk to merge both ends of the converstaion into one file
reportholdtime = yes ; Report to agent how long the person was on hold for
periodic-announce = busy-pls-hold ; Busy Please Hold Sound
periodic-announce-frequency = 60 ; every 60 seconds
extensions.conf
[queue_out]
exten => _X,1,SayDigit(${EXTEN})
exten => _X,n,Playback(transfer)
exten => _X,n,Hangup