rendered paste body<?php# user_stats.php# # Copyright (C) 2014 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2## CHANGES## 60619-1743 - Added variable filtering to eliminate SQL injection attack threat# 61201-1136 - Added recordings display and changed calls to time range with 10000 limit# 70118-1605 - Added user group column to login/out and calls lists# 70702-1231 - Added recording location link and truncation# 80117-0316 - Added vicidial_user_closer_log entries to display# 80501-0506 - Added Hangup Reason to logs display# 80523-2012 - Added vicidial timeclock records display# 80617-1402 - Fixed timeclock total logged-in time# 81210-1634 - Added server recording display options# 90208-0504 - Added link to multi-day report and fixed call status summary section# 90305-1226 - Added user_call_log manual dial logs# 90310-0734 - Added admin header# 90508-0644 - Changed to PHP long tags# 90524-2009 - Changed time display to use functions.php# 91130-2037 - Added user closer log manager flag display# 100126-0847 - Added DID log display options# 100203-1008 - Added agent activity log section# 100216-0042 - Added popup date selector# 100425-0115 - Added more login data# 100712-1324 - Added system setting slave server option# 100802-2347 - Added User Group Allowed Reports option validation# 100908-1205 - Added customer 3way hangup flags to user calls display# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links# 110218-1523 - Added searches display# 110703-1836 - Added download option# 110718-1204 - Added skipped manual dial leads display# 111103-1050 - Added admin_hide_phone_data and admin_hide_lead_data options# 111106-1105 - Added user_group restrictions# 120223-2135 - Removed logging of good login passwords if webroot writable is enabled# 121222-2152 - Added email log display# 130124-1740 - Added option to display first and last name of lead# 130414-0146 - Added report logging# 130610-0938 - Finalized changing of all ereg instances to preg# 130616-0059 - Added filtering of input to prevent SQL injection attacks and new user auth# 130625-1341 - Added phone login and phone_ip display to login/logout section# 130901-0836 - Changed to mysqli PHP functions# 131016-2102 - Added checking for level 8 add-copy restriction# 131122-0705 - Added pause_code_rpt option coming from Agent Time Detail report# 140108-0709 - Added webserver and hostname to report logging# 141114-0025 - Finalized adding QXZ translation to all admin files# 141229-1836 - Added code for on-the-fly language translations display#$startMS = microtime();require("dbconnect_mysqli.php");require("functions.php");$report_name = 'User Stats';$db_source = 'M';$firstlastname_display_user_stats=0;$add_copy_disabled=0;if (file_exists('options.php')) { require('options.php'); }$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];$PHP_SELF=$_SERVER['PHP_SELF'];if (isset($_GET["did_id"])) {$did_id=$_GET["did_id"];} elseif (isset($_POST["did_id"])) {$did_id=$_POST["did_id"];}if (isset($_GET["did"])) {$did=$_GET["did"];} elseif (isset($_POST["did"])) {$did=$_POST["did"];}if (isset($_GET["begin_date"])) {$begin_date=$_GET["begin_date"];} elseif (isset($_POST["begin_date"])) {$begin_date=$_POST["begin_date"];}if (isset($_GET["end_date"])) {$end_date=$_GET["end_date"];} elseif (isset($_POST["end_date"])) {$end_date=$_POST["end_date"];}if (isset($_GET["user"])) {$user=$_GET["user"];} elseif (isset($_POST["user"])) {$user=$_POST["user"];}if (isset($_GET["DB"])) {$DB=$_GET["DB"];} elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}if (isset($_GET["submit"])) {$submit=$_GET["submit"];} elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];} elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];} elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}if (isset($_GET["pause_code_rpt"])) {$pause_code_rpt=$_GET["pause_code_rpt"];} elseif (isset($_POST["pause_code_rpt"])) {$pause_code_rpt=$_POST["pause_code_rpt"];}if($call_status != "") { $query_call_status = " status='".$call_status."'"; } else { $query_call_status = ""; }################################################## START SYSTEM_SETTINGS LOOKUP #####$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,user_territories_active,webroot_writable,allow_emails,level_8_disable_add,enable_languages,language_method FROM system_settings;";$rslt=mysql_to_mysqli($stmt, $link);if ($DB) {$MAIN.="$stmt\n";}$qm_conf_ct = mysqli_num_rows($rslt);if ($qm_conf_ct > 0) { $row=mysqli_fetch_row($rslt); $non_latin = $row[0]; $SSoutbound_autodial_active = $row[1]; $slave_db_server = $row[2]; $reports_use_slave_db = $row[3]; $user_territories_active = $row[4]; $webroot_writable = $row[5]; $allow_emails = $row[6]; $SSlevel_8_disable_add = $row[7]; $SSenable_languages = $row[8]; $SSlanguage_method = $row[9]; }##### END SETTINGS LOOKUP ################################################$STARTtime = date("U");$TODAY = date("Y-m-d");if ( (!isset($begin_date)) or (strlen($begin_date) < 10) ) {$begin_date = $TODAY;}if ( (!isset($end_date)) or (strlen($end_date) < 10) ) {$end_date = $TODAY;}if ($non_latin < 1) { $PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER); $PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW); }else { $PHP_AUTH_PW = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_PW); $PHP_AUTH_USER = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_USER); }$did_id = preg_replace("/'|\"|\\\\|;/","",$did_id);$did = preg_replace("/'|\"|\\\\|;/","",$did);$begin_date = preg_replace("/'|\"|\\\\|;/","",$begin_date);$end_date = preg_replace("/'|\"|\\\\|;/","",$end_date);$user = preg_replace("/'|\"|\\\\|;/","",$user);$stmt="SELECT selected_language from vicidial_users where user='$PHP_AUTH_USER';";if ($DB) {echo "|$stmt|\n";}$rslt=mysql_to_mysqli($stmt, $link);$sl_ct = mysqli_num_rows($rslt);if ($sl_ct > 0) { $row=mysqli_fetch_row($rslt); $VUselected_language = $row[0]; }$auth=0;$reports_auth=0;$admin_auth=0;$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'REPORTS',1);if ($auth_message == 'GOOD') {$auth=1;}if ($auth > 0) { $stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 7 and view_reports='1';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $admin_auth=$row[0]; $stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 6 and view_reports='1';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $reports_auth=$row[0]; if ($reports_auth < 1) { $VDdisplayMESSAGE = _QXZ("You are not allowed to view reports"); Header ("Content-type: text/html; charset=utf-8"); echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n"; exit; } if ( ($reports_auth > 0) and ($admin_auth < 1) ) { $ADD=999999; $reports_only_user=1; } }else { $VDdisplayMESSAGE = _QXZ("Login incorrect, please try again"); if ($auth_message == 'LOCK') { $VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes"); Header ("Content-type: text/html; charset=utf-8"); echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n"; exit; } Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\""); Header("HTTP/1.0 401 Unauthorized"); echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n"; exit; }$stmt="SELECT user_level from vicidial_users where user='$PHP_AUTH_USER';";$rslt=mysql_to_mysqli($stmt, $link);$row=mysqli_fetch_row($rslt);$LOGuser_level =$row[0];if (($LOGuser_level < 9) and ($SSlevel_8_disable_add > 0)) {$add_copy_disabled++;}$date = date("r");$ip = getenv("REMOTE_ADDR");$browser = getenv("HTTP_USER_AGENT");##### BEGIN log visit to the vicidial_report_log table #####$LOGip = getenv("REMOTE_ADDR");$LOGbrowser = getenv("HTTP_USER_AGENT");$LOGscript_name = getenv("SCRIPT_NAME");$LOGserver_name = getenv("SERVER_NAME");$LOGserver_port = getenv("SERVER_PORT");$LOGrequest_uri = getenv("REQUEST_URI");$LOGhttp_referer = getenv("HTTP_REFERER");if (preg_match("/443/i",$LOGserver_port)) {$HTTPprotocol = 'https://';} else {$HTTPprotocol = 'http://';}if (($LOGserver_port == '80') or ($LOGserver_port == '443') ) {$LOGserver_port='';}else {$LOGserver_port = ":$LOGserver_port";}$LOGfull_url = "$HTTPprotocol$LOGserver_name$LOGserver_port$LOGrequest_uri";$LOGhostname = php_uname('n');if (strlen($LOGhostname)<1) {$LOGhostname='X';}if (strlen($LOGserver_name)<1) {$LOGserver_name='X';}$stmt="SELECT webserver_id FROM vicidial_webservers where webserver='$LOGserver_name' and hostname='$LOGhostname' LIMIT 1;";$rslt=mysql_to_mysqli($stmt, $link);if ($DB) {echo "$stmt\n";}$webserver_id_ct = mysqli_num_rows($rslt);if ($webserver_id_ct > 0) { $row=mysqli_fetch_row($rslt); $webserver_id = $row[0]; }else { ##### insert webserver entry $stmt="INSERT INTO vicidial_webservers (webserver,hostname) values('$LOGserver_name','$LOGhostname');"; if ($DB) {echo "$stmt\n";} $rslt=mysql_to_mysqli($stmt, $link); $affected_rows = mysqli_affected_rows($link); $webserver_id = mysqli_insert_id($link); }$stmt="INSERT INTO vicidial_report_log set event_date=NOW(), user='$PHP_AUTH_USER', ip_address='$LOGip', report_name='$report_name', browser='$LOGbrowser', referer='$LOGhttp_referer', notes='$LOGserver_name:$LOGserver_port $LOGscript_name |$user, $query_date, $end_date, $shift, $file_download, $report_display_type|', url='$LOGfull_url', webserver='$webserver_id';";if ($DB) {echo "|$stmt|\n";}$rslt=mysql_to_mysqli($stmt, $link);$report_log_id = mysqli_insert_id($link);##### END log visit to the vicidial_report_log table #####if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_slave_db)) ) { mysqli_close($link); $use_slave_server=1; $db_source = 'S'; require("dbconnect_mysqli.php"); $MAIN.="<!-- Using slave server $slave_db_server $db_source -->\n"; }$stmt="SELECT full_name,user_group,admin_hide_lead_data,admin_hide_phone_data from vicidial_users where user='$PHP_AUTH_USER';";$rslt=mysql_to_mysqli($stmt, $link);$row=mysqli_fetch_row($rslt);$LOGfullname = $row[0];$LOGuser_group = $row[1];$LOGadmin_hide_lead_data = $row[2];$LOGadmin_hide_phone_data = $row[3];$stmt="SELECT allowed_campaigns,allowed_reports,admin_viewable_groups from vicidial_user_groups where user_group='$LOGuser_group';";if ($DB) {$MAIN.="|$stmt|\n";}$rslt=mysql_to_mysqli($stmt, $link);$row=mysqli_fetch_row($rslt);$LOGallowed_campaigns = $row[0];$LOGallowed_reports = $row[1];$LOGadmin_viewable_groups = $row[2];$LOGadmin_viewable_groupsSQL='';$vuLOGadmin_viewable_groupsSQL='';$whereLOGadmin_viewable_groupsSQL='';if ( (!preg_match('/\-\-ALL\-\-/i',$LOGadmin_viewable_groups)) and (strlen($LOGadmin_viewable_groups) > 3) ) { $rawLOGadmin_viewable_groupsSQL = preg_replace("/ -/",'',$LOGadmin_viewable_groups); $rawLOGadmin_viewable_groupsSQL = preg_replace("/ /","','",$rawLOGadmin_viewable_groupsSQL); $LOGadmin_viewable_groupsSQL = "and user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')"; $whereLOGadmin_viewable_groupsSQL = "where user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')"; $vuLOGadmin_viewable_groupsSQL = "and vicidial_users.user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')"; if (strlen($user) > 0) { if ($did > 0) { $stmt="SELECT count(*) from vicidial_inbound_dids where did_pattern='$user' $LOGadmin_viewable_groupsSQL;"; $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $allowed_count = $row[0]; } else { $stmt="SELECT count(*) from vicidial_users where user='$user' $LOGadmin_viewable_groupsSQL;"; $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $allowed_count = $row[0]; } if ($allowed_count < 1) { echo _QXZ("This user does not exist").": |$PHP_AUTH_USER|$user|\n"; exit; } } }if ( (!preg_match("/$report_name/",$LOGallowed_reports)) and (!preg_match("/ALL REPORTS/",$LOGallowed_reports)) ) { Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\""); Header("HTTP/1.0 401 Unauthorized"); echo _QXZ("You are not allowed to view this report").": |$PHP_AUTH_USER|$report_name|\n"; exit; }if ($did > 0) { $stmt="SELECT did_description from vicidial_inbound_dids where did_pattern='$user' $LOGadmin_viewable_groupsSQL;"; $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $full_name = $row[0]; }else { $stmt="SELECT full_name from vicidial_users where user='$user' $LOGadmin_viewable_groupsSQL;"; $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $full_name = $row[0]; }$HEADER.="<html>\n";$HEADER.="<head>\n";$HEADER.="<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";$HEADER.="<link rel=\"stylesheet\" href=\"calendar.css\">\n";$HEADER.="<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";if ($did > 0) {$HEADER.="<title>"._QXZ("ADMINISTRATION: DID Call Stats");}else {$HEADER.="<title>"._QXZ("ADMINISTRATION").": "._QXZ("$report_name");}##### BEGIN Set variables to make header show properly #####$ADD = '3';$hh = 'users';$LOGast_admin_access = '1';$ADMIN = 'admin.php';$page_width='770';$section_width='750';$header_font_size='3';$subheader_font_size='2';$subcamp_font_size='2';$header_selected_bold='<b>';$header_nonselected_bold='';$users_color = '#FFFF99';$users_font = 'BLACK';$users_color = '#E6E6E6';$subcamp_color = '#C6C6C6';if ($did > 0) { $hh = 'ingroups'; $ADD = '3311'; $ingroups_color = '#FFFF99'; $ingroups_font = 'BLACK'; $ingroups_color = '#E6E6E6'; }##### END Set variables to make header show properly ######require("admin_header.php");$MAIN.="<TABLE WIDTH=770 BGCOLOR=#E6E6E6 cellpadding=2 cellspacing=0><TR BGCOLOR=#E6E6E6><TD ALIGN=LEFT><FONT FACE=\"ARIAL,HELVETICA\" SIZE=2>\n";if ($did > 0) {$MAIN.="<B> "._QXZ("DID Call Stats for")." $user";}else {$MAIN.="<B> "._QXZ("User Stats for")." $user";}$MAIN.="</TD><TD ALIGN=RIGHT><FONT FACE=\"ARIAL,HELVETICA\" SIZE=2> </TD></TR>\n";$MAIN.="<TR BGCOLOR=\"#F0F5FE\"><TD ALIGN=LEFT COLSPAN=2><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2><B> \n";$download_link="$PHP_SELF?DB=$DB&pause_code_rpt=$pause_code_rpt&did_id=$did_id&did=$did&begin_date=$begin_date&end_date=$end_date&user=$user&submit=$submit\n";$MAIN.="<form action=$PHP_SELF method=GET name=vicidial_report id=vicidial_report>\n";$MAIN.="<input type=hidden name=DB value=\"$DB\">\n";$MAIN.="<input type=hidden name=did_id value=\"$did_id\">\n";$MAIN.="<input type=hidden name=did value=\"$did\">\n";$MAIN.="<input type=hidden name=pause_code_rpt value=\"$pause_code_rpt\">\n";$MAIN.="<input type=text name=begin_date value=\"$begin_date\" size=10 maxsize=10>";$MAIN.="<script language=\"JavaScript\">\n";$MAIN.="var o_cal = new tcal ({\n";$MAIN.=" // form name\n";$MAIN.=" 'formname': 'vicidial_report',\n";$MAIN.=" // input name\n";$MAIN.=" 'controlname': 'begin_date'\n";$MAIN.="});\n";$MAIN.="o_cal.a_tpl.yearscroll = false;\n";$MAIN.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";$MAIN.="</script>\n";$MAIN.=" "._QXZ("to")." <input type=text name=end_date value=\"$end_date\" size=10 maxsize=10>";$MAIN.="<script language=\"JavaScript\">\n";$MAIN.="var o_cal = new tcal ({\n";$MAIN.=" // form name\n";$MAIN.=" 'formname': 'vicidial_report',\n";$MAIN.=" // input name\n";$MAIN.=" 'controlname': 'end_date'\n";$MAIN.="});\n";$MAIN.="o_cal.a_tpl.yearscroll = false;\n";$MAIN.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";$MAIN.="</script>\n";if (strlen($user)>1) {$MAIN.="<input type=hidden name=user value=\"$user\">\n";}else {$MAIN.="<input type=text name=user size=12 maxlength=10>\n";}$MAIN.="<input type=submit name=submit value='"._QXZ("submit")."'>\n";$call_statuses_query = "SELECT * FROM vicidial_statuses ORDER BY sale ASC, status_name ASC";$call_statusesq = mysql_query($call_statuses_query);$MAIN.="<select name=call_status>\n";$MAIN.=" <option value=''".($call_status==""?" SELECTED":"").">ALL STATUSES</option>\n";while($call_statuses = mysql_fetch_assoc($call_statusesq)) { $MAIN.=" <option value='".$call_statuses["status"]."'".($call_status==$call_statuses["status"]?" SELECTED":"").">".$call_statuses["status_name"]."</option>\n";} // END call_statuses WHILE$MAIN.="</select>\n";$MAIN.=" $user - $full_name<BR><BR>\n";$MAIN.="<center>\n";if ($did > 0) { $MAIN.="<a href=\"./AST_DIDstats.php?group[0]=$did_id&query_date=$begin_date&end_date=$end_date\">"._QXZ("DID traffic report")."</a>\n"; $MAIN.=" | <a href=\"./admin.php?ADD=3311&did_id=$did_id\">"._QXZ("Modify DID")."</a>\n"; }else { $MAIN.="<a href=\"./AST_agent_time_sheet.php?agent=$user\">"._QXZ("Agent Time Sheet")."</a>\n"; $MAIN.=" | <a href=\"./user_status.php?user=$user\">"._QXZ("User Status")."</a>\n"; $MAIN.=" | <a href=\"./admin.php?ADD=3&user=$user\">"._QXZ("Modify User")."</a>\n"; $MAIN.=" | <a href=\"./AST_agent_days_detail.php?user=$user&query_date=$begin_date&end_date=$end_date&group[]=--ALL--&shift=ALL\">"._QXZ("User multiple day status detail report")."</a>"; }$MAIN.="</center>\n";$MAIN.="</B></TD></TR>\n";$MAIN.="<TR><TD ALIGN=LEFT COLSPAN=2>\n";$MAIN.="<br><center>\n";if ($pause_code_rpt >= 1) { $stmt="select vicidial_agent_log.campaign_id,event_time,talk_sec,pause_sec,sec_to_time(pause_sec) as pause_length,wait_sec,dispo_sec,dead_sec,sub_status, vicidial_users.user_group from vicidial_users,vicidial_agent_log,vicidial_pause_codes where sub_status is not null and event_time <= '$end_date 23:59:59' and event_time >= '$begin_date 00:00:00' and vicidial_agent_log.user='$user' and vicidial_agent_log.user=vicidial_users.user and pause_sec<65000 and wait_sec<65000 and talk_sec<65000 and dispo_sec<65000 and vicidial_agent_log.sub_status=vicidial_pause_codes.pause_code and vicidial_agent_log.campaign_id=vicidial_pause_codes.campaign_id order by event_time asc limit 500000;"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {$MAIN.="$stmt\n";} $rows_to_print = mysqli_num_rows($rslt); $MAIN.="<B>"._QXZ("AGENT PAUSE LOGS").": <a href='$download_link&file_download=11'>["._QXZ("DOWNLOAD")."]</a></B>\n"; $MAIN.="<center><TABLE width=600 cellspacing=0 cellpadding=1>\n"; $MAIN.="<tr><td><font size=2>"._QXZ("EVENT TIME")."</td><td align=right><font size=2>"._QXZ("CAMPAIGN ID")."</td><td align=right><font size=2>"._QXZ("USER GROUP")."</td><td align=right><font size=2>"._QXZ("PAUSE CODE")."</td><td align=right><font size=2>"._QXZ("PAUSE LENGTH (HH:MM:SS)")."</td></tr>\n"; $CSV_text11.="\""._QXZ("AGENT PAUSE LOGS")."\"\n"; $CSV_text11.="\"\",\""._QXZ("EVENT TIME")."\",\""._QXZ("CAMPAIGN ID")."\",\""._QXZ("USER GROUP")."\",\""._QXZ("PAUSE CODE")."\",\""._QXZ("PAUSE LENGTH (HH:MM:SS)")."\"\n"; $o=0; $total_pause_time=0; while ($pause_row=mysqli_fetch_array($rslt)) { $total_pause_time+=$pause_row["pause_sec"]; if (preg_match('/1$|3$|5$|7$|9$/i', $o)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} $MAIN.="<tr $bgcolor><td><font size=2>$pause_row[event_time]</td>"; $MAIN.="<td align=right><font size=2> $pause_row[campaign_id]</td>\n"; $MAIN.="<td align=right><font size=2> $pause_row[user_group]</td>\n"; $MAIN.="<td align=right><font size=2> $pause_row[sub_status]</td>\n"; $MAIN.="<td align=right><font size=2> $pause_row[pause_length]</td></tr>\n"; $CSV_text11.="\"\",\"$pause_row[event_time]\",\"$pause_row[campaign_id]\",\"$pause_row[user_group]\",\"$pause_row[sub_status]\",\"$pause_row[pause_length]\"\n"; $o++; } $total_pause_stmt="select sec_to_time($total_pause_time)"; $total_pause_rslt=mysql_to_mysqli($total_pause_stmt, $link); $total_pause_row=mysqli_fetch_row($total_pause_rslt); $total_pause_time=$total_pause_row[0]; $MAIN.="<tr><td><font size=2> </td><td><font size=2> </td><TD><font size=2> </td><td align=right><font size=2> <B>"._QXZ("TOTAL").":</B></td><td align=right><font size=2> $total_pause_time</td></tr>\n"; $CSV_text11.="\"\",\"\",\"\",\"\",\""._QXZ("TOTAL").":\",\"$total_pause_time\"\n"; $MAIN.="</TABLE></center>\n"; $MAIN.="<B><a href='user_stats.php?DB=$DB&user=$user&begin_date=$begin_date&end_date=$end_date'>["._QXZ("VIEW USER STATS")."]</a></B>\n"; }else { if ($did < 1) { ##### vicidial agent talk time and status ##### $MAIN.="<B>"._QXZ("AGENT TALK TIME AND STATUS").": <a href='$download_link&file_download=1'>["._QXZ("DOWNLOAD")."]</a></B>\n"; $MAIN.="<center><TABLE width=300 cellspacing=0 cellpadding=1>\n"; $MAIN.="<tr><td><font size=2>"._QXZ("STATUS")."</td><td align=right><font size=2>"._QXZ("COUNT")."</td><td align=right><font size=2>"._QXZ("HOURS:MM:SS")."</td></tr>\n"; $CSV_text1.="\""._QXZ("AGENT TALK TIME AND STATUS")."\"\n"; $CSV_text1.="\"\",\""._QXZ("STATUS")."\",\""._QXZ("COUNT")."\",\""._QXZ("HOURS:MM:SS")."\"\n"; $stmt="SELECT count(*),status, sum(length_in_sec) from vicidial_log where user='".mysql_real_escape_string($user)."' and call_date >= '".mysql_real_escape_string($begin_date)." 0:00:01' and call_date <= '".mysql_real_escape_string($end_date)." 23:59:59' ".($query_call_status!=""?" AND ":"").$query_call_status." group by status order by status"; #$stmt="SELECT count(*),status, sum(length_in_sec) from vicidial_log where user='" . mysqli_real_escape_string($link, $user) . "' and call_date >= '" . mysqli_real_escape_string($link, $begin_date) . " 0:00:01' and call_date <= '" . mysqli_real_escape_string($link, $end_date) . " 23:59:59' group by status order by status"; $rslt=mysql_to_mysqli($stmt, $link); $VLstatuses_to_print = mysqli_num_rows($rslt); $total_calls=0; $o=0; $p=0; while ($VLstatuses_to_print > $o) { $row=mysqli_fetch_row($rslt); $counts[$p] = $row[0]; $status[$p] = $row[1]; $call_sec[$p] = $row[2]; $p++; $o++; } $stmt="SELECT count(*),status, sum(length_in_sec) from vicidial_closer_log where user='".mysql_real_escape_string($user)."' and call_date >= '".mysql_real_escape_string($begin_date)." 0:00:01' and call_date <= '".mysql_real_escape_string($end_date)." 23:59:59' ".($query_call_status!=""?" AND ":"").$query_call_status." group by status order by status"; #$stmt="SELECT count(*),status, sum(length_in_sec) from vicidial_closer_log where user='" . mysqli_real_escape_string($link, $user) . "' and call_date >= '" . mysqli_real_escape_string($link, $begin_date) . " 0:00:01' and call_date <= '" . mysqli_real_escape_string($link, $end_date) . " 23:59:59' group by status order by status"; $rslt=mysql_to_mysqli($stmt, $link); $VCLstatuses_to_print = mysqli_num_rows($rslt); $o=0; while ($VCLstatuses_to_print > $o) { $status_match=0; $r=0; $row=mysqli_fetch_row($rslt); while ($VLstatuses_to_print > $r) { if ($status[$r] == $row[1]) { $counts[$r] = ($counts[$r] + $row[0]); $call_sec[$r] = ($call_sec[$r] + $row[2]); $status_match++; } $r++; } if ($status_match < 1) { $counts[$p] = $row[0]; $status[$p] = $row[1]; $call_sec[$p] = $row[2]; $VLstatuses_to_print++; $p++; } $o++; } $o=0; $total_sec=0; while ($o < $p) { if (preg_match('/1$|3$|5$|7$|9$/i', $o)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} $call_hours_minutes = sec_convert($call_sec[$o],'H'); $MAIN.="<tr $bgcolor><td><font size=2>$status[$o]</td>"; $MAIN.="<td align=right><font size=2> $counts[$o]</td>\n"; $MAIN.="<td align=right><font size=2> $call_hours_minutes</td></tr>\n"; $CSV_text1.="\"\",\"$status[$o]\",\"$counts[$o]\",\"$call_hours_minutes\"\n"; $total_calls = ($total_calls + $counts[$o]); $total_sec = ($total_sec + $call_sec[$o]); $call_seconds=0; $o++; } $call_hours_minutes = sec_convert($total_sec,'H'); $MAIN.="<tr><td><font size=2>"._QXZ("TOTAL CALLS")." </td><td align=right><font size=2> $total_calls</td><td align=right><font size=2> $call_hours_minutes</td></tr>\n"; $CSV_text1.="\"\",\""._QXZ("TOTAL CALLS")."\",\"$total_calls\",\"$call_hours_minutes\"\n"; $MAIN.="</TABLE></center>\n"; ##### Login and Logout time from vicidial agent interface ##### $MAIN.="<br><br>\n"; $MAIN.="<center>\n"; $MAIN.="<B>"._QXZ("AGENT LOGIN/LOGOUT TIME").": <a href='$download_link&file_download=2'>["._QXZ("DOWNLOAD")."]</a></B>\n"; $MAIN.="<TABLE width=850 cellspacing=0 cellpadding=1>\n"; $MAIN.="<tr><td><font size=2>"._QXZ("EVENT")." </td><td align=right><font size=2> "._QXZ("DATE")."</td><td align=right><font size=2> "._QXZ("CAMPAIGN")."</td><td align=right><font size=2> "._QXZ("GROUP")."</td><td align=right><font size=2>"._QXZ("SESSION")."<BR>"._QXZ("HOURS:MM:SS")."</td><td align=right><font size=2>"._QXZ("SERVER")."</td><td align=right><font size=2>"._QXZ("PHONE")."</td><td align=right><font size=2>"._QXZ("COMPUTER")."</td><td align=right><font size=2>"._QXZ("PHONE")."<BR>"._QXZ("LOGIN")."</td><td align=right><font size=2>"._QXZ("PHONE IP")."</td></tr>\n"; $CSV_text2.="\""._QXZ("AGENT LOGIN/LOGOUT TIME")."\"\n"; $CSV_text2.="\"\",\""._QXZ("EVENT")."\",\""._QXZ("DATE")."\",\""._QXZ("CAMPAIGN")."\",\""._QXZ("GROUP")."\",\""._QXZ("HOURS:MM:SS")."\",\""._QXZ("SESSION")."\",\""._QXZ("SERVER")."\",\""._QXZ("PHONE")."\",\""._QXZ("COMPUTER")."\",\""._QXZ("PHONE_LOGIN")."\",\""._QXZ("PHONE_IP")."\"\n"; $stmt="SELECT event,event_epoch,event_date,campaign_id,user_group,session_id,server_ip,extension,computer_ip,phone_login,phone_ip from vicidial_user_log where user='" . mysqli_real_escape_string($link, $user) . "' and event_date >= '" . mysqli_real_escape_string($link, $begin_date) . " 0:00:01' and event_date <= '" . mysqli_real_escape_string($link, $end_date) . " 23:59:59' order by event_date;"; $rslt=mysql_to_mysqli($stmt, $link); $events_to_print = mysqli_num_rows($rslt); $total_calls=0; $o=0; $event_start_seconds=''; $event_stop_seconds=''; while ($events_to_print > $o) { $row=mysqli_fetch_row($rslt); if (preg_match("/LOGIN/i", $row[0])) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} if (preg_match('/LOGIN/', $row[0])) { if ($row[10]=='LOOKUP') {$row[10]='';} $event_start_seconds = $row[1]; $MAIN.="<tr $bgcolor><td><font size=2>$row[0] </td>"; $MAIN.="<td align=right><font size=2> $row[2] </td>\n"; $MAIN.="<td align=right><font size=2> $row[3] </td>\n"; $MAIN.="<td align=right><font size=2> $row[4] </td>\n"; $MAIN.="<td align=right><font size=2> $row[5] </td>\n"; $MAIN.="<td align=right><font size=2> $row[6] </td>\n"; $MAIN.="<td align=right><font size=2> $row[7] </td>\n"; $MAIN.="<td align=right><font size=2> $row[8] </td>\n"; $MAIN.="<td align=right><font size=2> $row[9] </td>\n"; $MAIN.="<td align=right><font size=2> $row[10] </td>\n"; $MAIN.="</tr>\n"; $CSV_text2.="\"\",\"$row[0]\",$row[2]\",\"$row[3]\",\"$row[4]\",\"\",\"$row[5]\",\"$row[6]\",\"$row[7]\",\"$row[8]\",\"$row[9]\",\"$row[10]\"\n"; } if (preg_match('/LOGOUT/', $row[0])) { if ($event_start_seconds) { $event_stop_seconds = $row[1]; $event_seconds = ($event_stop_seconds - $event_start_seconds); $total_login_time = ($total_login_time + $event_seconds); $event_hours_minutes = sec_convert($event_seconds,'H'); $MAIN.="<tr $bgcolor><td><font size=2>$row[0]</td>"; $MAIN.="<td align=right><font size=2> $row[2]</td>\n"; $MAIN.="<td align=right><font size=2> $row[3]</td>\n"; $MAIN.="<td align=right><font size=2> $row[4]</td>\n"; $MAIN.="<td align=right><font size=2> $event_hours_minutes</td>\n"; $MAIN.="<td align=right colspan=5><font size=2> </td></tr>\n"; $event_start_seconds=''; $event_stop_seconds=''; $CSV_text2.="\"\",\"$row[0]\",\"$row[2]\",\"$row[3]\",\"$row[4]\",\"$event_hours_minutes\"\n"; } else { $MAIN.="<tr $bgcolor><td><font size=2>$row[0]</td>"; $MAIN.="<td align=right><font size=2> $row[2]</td>\n"; $MAIN.="<td align=right><font size=2> $row[3]</td>\n"; $MAIN.="<td align=right><font size=2> </td>\n"; $MAIN.="<td align=right colspan=5><font size=2> </td></tr>\n"; $CSV_text2.="\"\",\"$row[0]\",\"$row[2]\",\"$row[3]\"\n"; } } $total_calls = ($total_calls + $row[0]); $call_seconds=0; $o++; } $total_login_hours_minutes = sec_convert($total_login_time,'H'); $MAIN.="<tr><td><font size=2>"._QXZ("TOTAL")."</td>"; $MAIN.="<td align=right><font size=2> </td>\n"; $MAIN.="<td align=right><font size=2> </td>\n"; $MAIN.="<td align=right><font size=2> </td>\n"; $MAIN.="<td align=right><font size=2> $total_login_hours_minutes</td></tr>\n"; $CSV_text2.="\"\",\""._QXZ("TOTAL")."\",\"\",\"\",\"\",\"$total_login_hours_minutes\"\n"; $MAIN.="</TABLE></center>\n"; ##### vicidial_timeclock log records for user ##### $total_login_time=0; $SQday_ARY = explode('-',$begin_date); $EQday_ARY = explode('-',$end_date); $SQepoch = mktime(0, 0, 0, $SQday_ARY[1], $SQday_ARY[2], $SQday_ARY[0]); $EQepoch = mktime(23, 59, 59, $EQday_ARY[1], $EQday_ARY[2], $EQday_ARY[0]); $MAIN.="<br><br>\n"; $MAIN.="<center>\n"; $MAIN.="<B>"._QXZ("TIMECLOCK LOGIN/LOGOUT TIME").": <a href='$download_link&file_download=3'>["._QXZ("DOWNLOAD")."]</a></B>\n"; $MAIN.="<TABLE width=550 cellspacing=0 cellpadding=1>\n"; $MAIN.="<tr><td><font size=2>"._QXZ("ID")." </td><td><font size=2>"._QXZ("EDIT")." </td><td align=right><font size=2>"._QXZ("EVENT")." </td><td align=right><font size=2> "._QXZ("DATE")."</td><td align=right><font size=2> "._QXZ("IP ADDRESS")."</td><td align=right><font size=2> "._QXZ("GROUP")."</td><td align=right><font size=2>"._QXZ("HOURS:MM:SS")."</td></tr>\n"; $CSV_text3.="\""._QXZ("TIMECLOCK LOGIN/LOGOUT TIME")."\"\n"; $CSV_text3.="\"\",\""._QXZ("ID")."\",\""._QXZ("EDIT")."\",\""._QXZ("EVENT")."\",\""._QXZ("DATE")."\",\""._QXZ("IPADDRESS")."\",\""._QXZ("GROUP")."\",\""._QXZ("HOURS:MM:SS")."\"\n"; $stmt="SELECT event,event_epoch,user_group,login_sec,ip_address,timeclock_id,manager_user from vicidial_timeclock_log where user='" . mysqli_real_escape_string($link, $user) . "' and event_epoch >= '$SQepoch' and event_epoch <= '$EQepoch';"; if ($DB>0) {$MAIN.="|$stmt|";} $rslt=mysql_to_mysqli($stmt, $link); $events_to_print = mysqli_num_rows($rslt); $total_logs=0; $o=0; while ($events_to_print > $o) { $row=mysqli_fetch_row($rslt); if ( ($row[0]=='START') or ($row[0]=='LOGIN') ) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} $TC_log_date = date("Y-m-d H:i:s", $row[1]); $manager_edit=''; if (strlen($row[6])>0) {$manager_edit = ' * ';} if (preg_match('/LOGIN/', $row[0])) { $login_sec=''; $MAIN.="<tr $bgcolor><td><font size=2><A HREF=\"./timeclock_edit.php?timeclock_id=$row[5]\">$row[5]</A></td>"; $MAIN.="<td align=right><font size=2>$manager_edit</td>"; $MAIN.="<td align=right><font size=2>$row[0]</td>"; $MAIN.="<td align=right><font size=2> $TC_log_date</td>\n"; $MAIN.="<td align=right><font size=2> $row[4]</td>\n"; $MAIN.="<td align=right><font size=2> $row[2]</td>\n"; $MAIN.="<td align=right><font size=2> </td></tr>\n"; $CSV_text3.="\"\",\"$row[5]\",\"$manager_edit\",\"$row[0]\",\"$TC_log_date\",\"$row[4]\",\"$row[2]\"\n"; } if (preg_match('/LOGOUT/', $row[0])) { $login_sec = $row[3]; $total_login_time = ($total_login_time + $login_sec); $event_hours_minutes = sec_convert($login_sec,'H'); $MAIN.="<tr $bgcolor><td><font size=2><A HREF=\"./timeclock_edit.php?timeclock_id=$row[5]\">$row[5]</A></td>"; $MAIN.="<td align=right><font size=2>$manager_edit</td>"; $MAIN.="<td align=right><font size=2>$row[0]</td>"; $MAIN.="<td align=right><font size=2> $TC_log_date</td>\n"; $MAIN.="<td align=right><font size=2> $row[4]</td>\n"; $MAIN.="<td align=right><font size=2> $row[2]</td>\n"; $MAIN.="<td align=right><font size=2> $event_hours_minutes"; if ($DB) {$MAIN.=" - $total_login_time - $login_sec";} $MAIN.="</td></tr>\n"; $CSV_text3.="\"\",\"$row[5]\",\"$manager_edit\",\"$row[0]\",\"$TC_log_date\",\"$row[4]\",\"$row[2]\",\"$event_hours_minutes\"\n"; } $o++; } if (strlen($login_sec)<1) { $login_sec = ($EQepoch - $row[1]); $total_login_time = ($total_login_time + $login_sec); if ($DB) {$MAIN.="LOGIN ONLY - $total_login_time - $login_sec";} } $total_login_hours_minutes = sec_convert($total_login_time,'H'); if ($DB) {$MAIN.=" - $total_login_time - $login_sec";} $MAIN.="<tr><td align=right><font size=2> </td>"; $MAIN.="<td align=right><font size=2> </td>\n"; $MAIN.="<td align=right><font size=2> </td>\n"; $MAIN.="<td align=right><font size=2> </td>\n"; $MAIN.="<td align=right><font size=2><font size=2>"._QXZ("TOTAL")." </td>\n"; $MAIN.="<td align=right><font size=2> $total_login_hours_minutes </td></tr>\n"; $CSV_text3.="\"\",\"\",\"\",\"\",\"\",\""._QXZ("TOTAL")."\",\"$total_login_hours_minutes\"\n"; $MAIN.="</TABLE></center>\n"; ##### closer in-group selection logs ##### $MAIN.="<br><br>\n"; $MAIN.="<center>\n"; $MAIN.="<B>"._QXZ("CLOSER IN-GROUP SELECTION LOGS").": <a href='$download_link&file_download=4'>["._QXZ("DOWNLOAD")."]</a></B>\n"; $MAIN.="<TABLE width=670 cellspacing=0 cellpadding=1>\n"; $MAIN.="<tr><td><font size=1># </td><td><font size=2>"._QXZ("DATE/TIME")." </td><td align=left><font size=2> "._QXZ("CAMPAIGN")."</td><td align=left><font size=2>"._QXZ("BLEND")."</td><td align=left><font size=2> "._QXZ("GROUPS")."</td><td align=left><font size=2> "._QXZ("MANAGER")."</td></tr>\n"; $CSV_text4.="\""._QXZ("CLOSER IN-GROUP SELECTION LOGS")."\"\n"; $CSV_text4.="\"\",\"#\",\""._QXZ("DATE/TIME")."\",\""._QXZ("CAMPAIGN")."\",\""._QXZ("BLEND")."\",\""._QXZ("GROUPS")."\",\""._QXZ("MANAGER")."\"\n"; $stmt="select user,campaign_id,event_date,blended,closer_campaigns,manager_change from vicidial_user_closer_log where user='" . mysqli_real_escape_string($link, $user) . "' and event_date >= '" . mysqli_real_escape_string($link, $begin_date) . " 0:00:01' and event_date <= '" . mysqli_real_escape_string($link, $end_date) . " 23:59:59' order by event_date desc limit 1000;"; $rslt=mysql_to_mysqli($stmt, $link); $logs_to_print = mysqli_num_rows($rslt); $u=0; while ($logs_to_print > $u) { $row=mysqli_fetch_row($rslt); if (preg_match("/1$|3$|5$|7$|9$/i", $u)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} $u++; $MAIN.="<tr $bgcolor>"; $MAIN.="<td><font size=1>$u</td>"; $MAIN.="<td><font size=2>$row[2]</td>"; $MAIN.="<td align=left><font size=2> $row[1]</td>\n"; $MAIN.="<td align=left><font size=2> $row[3]</td>\n"; $MAIN.="<td align=left><font size=2> $row[4] </td>\n"; $MAIN.="<td align=left><font size=2> $row[5]</td>\n"; $CSV_text4.="\"\",\"$u\",\"$row[2]\",\"$row[1]\",\"$row[3]\",\"$row[4]\",\"$row[5] \"\n"; $MAIN.="</tr>\n"; } $MAIN.="</TABLE><BR><BR>\n"; ##### vicidial agent outbound calls for this time period ##### $MAIN.="<B>"._QXZ("OUTBOUND CALLS FOR THIS TIME PERIOD: (10000 record limit)")." <a href='$download_link&file_download=5'>["._QXZ("DOWNLOAD")."]</a></B>\n"; $MAIN.="<TABLE width=700 cellspacing=0 cellpadding=1>\n"; if ($firstlastname_display_user_stats > 0) { $MAIN.="<tr><td><font size=1># </td><td><font size=2>"._QXZ("DATE/TIME")." </td><td align=left><font size=2>"._QXZ("LENGTH")."</td><td align=left><font size=2> "._QXZ("STATUS")."</td><td align=left><font size=2> "._QXZ("PHONE")."</td><td align=right><font size=2> "._QXZ("CAMPAIGN")."</td><td align=right><font size=2> "._QXZ("GROUP")."</td><td align=right><font size=2> "._QXZ("LIST")."</td><td align=right><font size=2> "._QXZ("LEAD")."</td><td align=right><font size=2> "._QXZ("NAME")."</td><td align=right><font size=2> "._QXZ("HANGUP REASON")."</td></tr>\n"; } else { $MAIN.="<tr><td><font size=1># </td><td><font size=2>"._QXZ("DATE/TIME")." </td><td align=left><font size=2>"._QXZ("LENGTH")."</td><td align=left><font size=2> "._QXZ("STATUS")."</td><td align=left><font size=2> "._QXZ("PHONE")."</td><td align=right><font size=2> "._QXZ("CAMPAIGN")."</td><td align=right><font size=2> "._QXZ("GROUP")."</td><td align=right><font size=2> "._QXZ("LIST")."</td><td align=right><font size=2> "._QXZ("LEAD")."</td><td align=right><font size=2> "._QXZ("HANGUP REASON")."</td></tr>\n"; } $CSV_text5.="\""._QXZ("OUTBOUND CALLS FOR THIS TIME PERIOD: (10000 record limit)")."\"\n"; if ($firstlastname_display_user_stats > 0) {$CSV_text5.="\"\",\"#\",\""._QXZ("DATE/TIME")."\",\""._QXZ("LENGTH")."\",\""._QXZ("STATUS")."\",\""._QXZ("PHONE")."\",\""._QXZ("CAMPAIGN")."\",\""._QXZ("GROUP")."\",\""._QXZ("LIST")."\",\""._QXZ("LEAD")."\",\""._QXZ("NAME")."\",\""._QXZ("HANGUP REASON")."\"\n";} else {$CSV_text5.="\"\",\"#\",\""._QXZ("DATE/TIME")."\",\""._QXZ("LENGTH")."\",\""._QXZ("STATUS")."\",\""._QXZ("PHONE")."\",\""._QXZ("CAMPAIGN")."\",\""._QXZ("GROUP")."\",\""._QXZ("LIST")."\",\""._QXZ("LEAD")."\",\""._QXZ("HANGUP REASON")."\"\n";} $stmt="select uniqueid,lead_id,list_id,campaign_id,call_date,start_epoch,end_epoch,length_in_sec,status,phone_code,phone_number,user,comments,processed,user_group,term_reason,alt_dial from vicidial_log where user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' ".($query_call_status!=""?" AND ":"").$query_call_status." order by call_date desc limit 10000;"; #$stmt="select uniqueid,lead_id,list_id,campaign_id,call_date,start_epoch,end_epoch,length_in_sec,status,phone_code,phone_number,user,comments,processed,user_group,term_reason,alt_dial from vicidial_log where user='" . mysqli_real_escape_string($link, $user) . "' and call_date >= '" . mysqli_real_escape_string($link, $begin_date) . " 0:00:01' and call_date <= '" . mysqli_real_escape_string($link, $end_date) . " 23:59:59' order by call_date desc limit 10000;"; if ($firstlastname_display_user_stats > 0) { $stmt="select uniqueid,vlog.lead_id,vlog.list_id,campaign_id,call_date,start_epoch,end_epoch,length_in_sec,vlog.status,vlog.phone_code,vlog.phone_number,vlog.user,vlog.comments,processed,user_group,term_reason,alt_dial,first_name,last_name from vicidial_log vlog, vicidial_list vlist where vlog.user='" . mysqli_real_escape_string($link, $user) . "' and call_date >= '" . mysqli_real_escape_string($link, $begin_date) . " 0:00:01' and call_date <= '" . mysqli_real_escape_string($link, $end_date) . " 23:59:59' and vlog.lead_id=vlist.lead_id order by call_date desc limit 10000;"; } if ($DB) {$MAIN.="outbound calls|$stmt|";} $rslt=mysql_to_mysqli($stmt, $link); $logs_to_print = mysqli_num_rows($rslt); $u=0; while ($logs_to_print > $u) { $row=mysqli_fetch_row($rslt); if (preg_match("/1$|3$|5$|7$|9$/i", $u)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} $u++; if ($LOGadmin_hide_phone_data != '0') { if ($DB > 0) {echo "HIDEPHONEDATA|$row[10]|$LOGadmin_hide_phone_data|\n";} $phone_temp = $row[10]; if (strlen($phone_temp) > 0) { if ($LOGadmin_hide_phone_data == '4_DIGITS') {$row[10] = str_repeat("X", (strlen($phone_temp) - 4)) . substr($phone_temp,-4,4);} elseif ($LOGadmin_hide_phone_data == '3_DIGITS') {$row[10] = str_repeat("X", (strlen($phone_temp) - 3)) . substr($phone_temp,-3,3);} elseif ($LOGadmin_hide_phone_data == '2_DIGITS') {$row[10] = str_repeat("X", (strlen($phone_temp) - 2)) . substr($phone_temp,-2,2);} else {$row[10] = preg_replace("/./",'X',$phone_temp);} } } $MAIN.="<tr $bgcolor>"; $MAIN.="<td><font size=1>$u</td>"; $MAIN.="<td><font size=2>$row[4]</td>"; $MAIN.="<td align=left><font size=2> $row[7]</td>\n"; $MAIN.="<td align=left><font size=2> $row[8]</td>\n"; $MAIN.="<td align=left><font size=2> $row[10] </td>\n"; $MAIN.="<td align=right><font size=2> $row[3] </td>\n"; $MAIN.="<td align=right><font size=2> $row[14] </td>\n"; $MAIN.="<td align=right><font size=2> $row[2] </td>\n"; $MAIN.="<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[1]\" target=\"_blank\">$row[1]</A> </td>\n"; if ($firstlastname_display_user_stats > 0) { $MAIN.="<td align=right><font size=2> $row[17] $row[18] </td>\n"; } $MAIN.="<td align=right><font size=2> $row[15] </td></tr>\n"; if ($firstlastname_display_user_stats > 0) { $CSV_text5.="\"\",\"$u\",\"$row[4]\",\"$row[7]\",\"$row[8]\",\"$row[10]\",\"$row[3]\",\"$row[14]\",\"$row[2]\",\"$row[1]\",\"$row[17] $row[18]\",\"$row[15]\"\n"; } else { $CSV_text5.="\"\",\"$u\",\"$row[4]\",\"$row[7]\",\"$row[8]\",\"$row[10]\",\"$row[3]\",\"$row[14]\",\"$row[2]\",\"$row[1]\",\"$row[15]\"\n"; } } $MAIN.="</TABLE><BR><BR>\n"; } ##### vicidial agent outbound emails for this time period ##### if ($allow_emails>0) { $MAIN.="<B>"._QXZ("OUTBOUND EMAILS FOR THIS TIME PERIOD: (10000 record limit)")." <a href='$download_link&file_download=5'>["._QXZ("DOWNLOAD")."]</a></B>\n"; $MAIN.="<TABLE width=670 cellspacing=0 cellpadding=3>\n"; $MAIN.="<tr><td><font size=1># </td><td><font size=2>"._QXZ("DATE/TIME")." </td><td align=left><font size=2>"._QXZ("USER")."</td><td align=left><font size=2> "._QXZ("CAMPAIGN")."</td><td align=left><font size=2> "._QXZ("EMAIL TO")."</td><td align=right><font size=2> "._QXZ("ATTACHMENTS")."</td><td align=right><font size=2> "._QXZ("LEAD")."</td></tr>\n"; $CSV_text5.="\""._QXZ("OUTBOUND EMAILS FOR THIS TIME PERIOD: (10000 record limit)")."\"\n"; $CSV_text5.="\"\",\"#\",\""._QXZ("DATE/TIME")."\",\""._QXZ("USER")."\",\""._QXZ("CAMPAIGN")."\",\""._QXZ("EMAIL TO")."\",\""._QXZ("ATTACHMENT")."\",\""._QXZ("LEAD")."\",\""._QXZ("MESSAGE")."\"\n"; $stmt="select email_log_id,email_row_id,lead_id,email_date,user,email_to,message,campaign_id,attachments from vicidial_email_log where user='" . mysqli_real_escape_string($link, $user) . "' and email_date >= '" . mysqli_real_escape_string($link, $begin_date) . " 0:00:01' and email_date <= '" . mysqli_real_escape_string($link, $end_date) . " 23:59:59' order by email_date desc limit 10000;"; $rslt=mysql_to_mysqli($stmt, $link); $logs_to_print = mysqli_num_rows($rslt); $u=0; while ($logs_to_print > $u) { $row=mysqli_fetch_row($rslt); if (preg_match("/1$|3$|5$|7$|9$/i", $u)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} if (strlen($row[6])>400) {$row[6]=substr($row[6],0,400)."...";} $row[8]=preg_replace('/\|/', ', ', $row[8]); $row[8]=preg_replace('/,\s+$/', '', $row[8]); $u++; $MAIN .= "<tr $bgcolor>"; $MAIN .= "<td><font size=1>$u</td>"; $MAIN .= "<td align=left><font size=1> $row[3]</td>"; $MAIN .= "<td align=left><font size=2> $row[4] </td>\n"; $MAIN .= "<td align=left><font size=2> $row[7]</td>\n"; $MAIN .= "<td align=left><font size=1> $row[5]</td>\n"; $MAIN .= "<td align=left><font size=1> $row[8] </td>\n"; $MAIN .= "<td align=left><font size=1> <A HREF=\"admin_modify_lead.php?lead_id=$row[2]\" target=\"_blank\">$row[2]</A> </td>\n"; $MAIN .= "</tr>\n"; $MAIN .= "<tr>"; $MAIN .= "<td><font size=1> </td>\n"; $MAIN .= "<td align=left colspan=6 $bgcolor><font size=1> "._QXZ("MESSAGE").": $row[6] </td>\n"; $MAIN .= "</tr>\n"; $CSV_text5.="\"\",\"$u\",\"$row[3]\",\"$row[4]\",\"$row[7]\",\"$row[5]\",\"$row[8]\",\"$row[2]\",\"$row[6]\"\n"; } $MAIN.="</TABLE><BR><BR>\n"; } ##### vicidial agent inbound calls for this time period ##### $MAIN.="<B>"._QXZ("INBOUND/CLOSER CALLS FOR THIS TIME PERIOD: (10000 record limit)")." <a href='$download_link&file_download=6'>["._QXZ("DOWNLOAD")."]</a></B>\n"; $MAIN.="<TABLE width=750 cellspacing=0 cellpadding=1>\n"; if ($firstlastname_display_user_stats > 0) { $MAIN.="<tr><td><font size=1># </td><td><font size=2>"._QXZ("DATE/TIME")." </td><td align=left><font size=2>"._QXZ("LENGTH")."</td><td align=left><font size=2> "._QXZ("STATUS")."</td><td align=left><font size=2> "._QXZ("PHONE")."</td><td align=right><font size=2> "._QXZ("CAMPAIGN")."</td><td align=right><font size=2> "._QXZ("WAIT (S)")."</td><td align=right><font size=2> "._QXZ("AGENT (S)")."</td><td align=right><font size=2> "._QXZ("LIST")."</td><td align=right><font size=2> "._QXZ("LEAD")."</td><td align=right><font size=2> "._QXZ("NAME")."</td><td align=right><font size=2> "._QXZ("HANGUP REASON")."</td></tr>\n"; } else { $MAIN.="<tr><td><font size=1># </td><td><font size=2>"._QXZ("DATE/TIME")." </td><td align=left><font size=2>"._QXZ("LENGTH")."</td><td align=left><font size=2> "._QXZ("STATUS")."</td><td align=left><font size=2> "._QXZ("PHONE")."</td><td align=right><font size=2> "._QXZ("CAMPAIGN")."</td><td align=right><font size=2> "._QXZ("WAIT (S)")."</td><td align=right><font size=2> "._QXZ("AGENT (S)")."</td><td align=right><font size=2> "._QXZ("LIST")."</td><td align=right><font size=2> "._QXZ("LEAD")."</td><td align=right><font size=2> "._QXZ("HANGUP REASON")."</td></tr>\n"; } $CSV_text6.="\""._QXZ("INBOUND/CLOSER CALLS FOR THIS TIME PERIOD: (10000 record limit)")."\"\n"; if ($firstlastname_display_user_stats > 0) { $CSV_text6.="\"\",\"#\",\""._QXZ("DATE/TIME")."\",\""._QXZ("LENGTH")."\",\""._QXZ("STATUS")."\",\""._QXZ("PHONE")."\",\""._QXZ("CAMPAIGN")."\",\""._QXZ("WAIT(S)")."\",\""._QXZ("AGENT(S)")."\",\""._QXZ("LIST")."\",\""._QXZ("LEAD")."\",\""._QXZ("NAME")."\",\""._QXZ("HANGUP REASON")."\"\n"; } else { $CSV_text6.="\"\",\"#\",\""._QXZ("DATE/TIME")."\",\""._QXZ("LENGTH")."\",\""._QXZ("STATUS")."\",\""._QXZ("PHONE")."\",\""._QXZ("CAMPAIGN")."\",\""._QXZ("WAIT(S)")."\",\""._QXZ("AGENT(S)")."\",\""._QXZ("LIST")."\",\""._QXZ("LEAD")."\",\""._QXZ("HANGUP REASON")."\"\n"; } $stmt="select call_date,length_in_sec,status,phone_number,campaign_id,queue_seconds,list_id,lead_id,term_reason from vicidial_closer_log where user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' ".($query_call_status!=""?" AND ":"").$query_call_status." order by call_date desc limit 10000;"; #$stmt="select call_date,length_in_sec,status,phone_number,campaign_id,queue_seconds,list_id,lead_id,term_reason from vicidial_closer_log where user='" . mysqli_real_escape_string($link, $user) . "' and call_date >= '" . mysqli_real_escape_string($link, $begin_date) . " 0:00:01' and call_date <= '" . mysqli_real_escape_string($link, $end_date) . " 23:59:59' order by call_date desc limit 10000;"; if ($did > 0) { $stmt="select start_time,length_in_sec,0,caller_code,0,0,0,extension,0 from call_log where channel_group='DID_INBOUND' and number_dialed='" . mysql_real_escape_string($user) . "' and start_time >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and start_time <= '" . mysql_real_escape_string($end_date) . " 23:59:59' ".($query_call_status!=""?" AND ":"").$query_call_status." order by start_time desc limit 10000;"; #$stmt="select start_time,length_in_sec,0,caller_code,0,0,0,extension,0 from call_log where channel_group='DID_INBOUND' and number_dialed='" . mysqli_real_escape_string($link, $user) . "' and start_time >= '" . mysqli_real_escape_string($link, $begin_date) . " 0:00:01' and start_time <= '" . mysqli_real_escape_string($link, $end_date) . " 23:59:59' order by start_time desc limit 10000;"; } else { if ($firstlastname_display_user_stats > 0) { $stmt="select call_date,length_in_sec,vlog.status,vlog.phone_number,campaign_id,queue_seconds,vlog.list_id,vlog.lead_id,term_reason,first_name,last_name from vicidial_closer_log vlog, vicidial_list vlist where vlog.user='" . mysqli_real_escape_string($link, $user) . "' and call_date >= '" . mysqli_real_escape_string($link, $begin_date) . " 0:00:01' and call_date <= '" . mysqli_real_escape_string($link, $end_date) . " 23:59:59' and vlog.lead_id=vlist.lead_id order by call_date desc limit 10000;"; } } if ($DB) {$MAIN.="inbound calls|$stmt|";} $rslt=mysql_to_mysqli($stmt, $link); $logs_to_print = mysqli_num_rows($rslt); $u=0; $TOTALinSECONDS=0; $TOTALagentSECONDS=0; while ($logs_to_print > $u) { $row=mysqli_fetch_row($rslt); if (preg_match("/1$|3$|5$|7$|9$/i", $u)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} if ($did > 0) { if (strlen($row[7]) > 17) { $row[7] = substr($row[7], -9); $row[7] = ($row[7] + 0); } else {$row[7]='0';} } $TOTALinSECONDS = ($TOTALinSECONDS + $row[1]); $AGENTseconds = ($row[1] - $row[5]); if ($AGENTseconds < 0) {$AGENTseconds=0;} $TOTALagentSECONDS = ($TOTALagentSECONDS + $AGENTseconds); if ($LOGadmin_hide_phone_data != '0') { if ($DB > 0) {echo "HIDEPHONEDATA|$row[10]|$LOGadmin_hide_phone_data|\n";} $phone_temp = $row[3]; if (strlen($phone_temp) > 0) { if ($LOGadmin_hide_phone_data == '4_DIGITS') {$row[3] = str_repeat("X", (strlen($phone_temp) - 4)) . substr($phone_temp,-4,4);} elseif ($LOGadmin_hide_phone_data == '3_DIGITS') {$row[3] = str_repeat("X", (strlen($phone_temp) - 3)) . substr($phone_temp,-3,3);} elseif ($LOGadmin_hide_phone_data == '2_DIGITS') {$row[3] = str_repeat("X", (strlen($phone_temp) - 2)) . substr($phone_temp,-2,2);} else {$row[3] = preg_replace("/./",'X',$phone_temp);} } } $u++; $MAIN.="<tr $bgcolor>"; $MAIN.="<td><font size=1>$u</td>"; $MAIN.="<td><font size=2>$row[0]</td>"; $MAIN.="<td align=left><font size=2> $row[1]</td>\n"; $MAIN.="<td align=left><font size=2> $row[2]</td>\n"; $MAIN.="<td align=left><font size=2> $row[3] </td>\n"; $MAIN.="<td align=right><font size=2> $row[4] </td>\n"; $MAIN.="<td align=right><font size=2> $row[5] </td>\n"; $MAIN.="<td align=right><font size=2> $AGENTseconds </td>\n"; $MAIN.="<td align=right><font size=2> $row[6] </td>\n"; $MAIN.="<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[7]\" target=\"_blank\">$row[7]</A> </td>\n"; if ($firstlastname_display_user_stats > 0) {$MAIN.="<td align=right><font size=2> $row[9] $row[10] </td>\n";} $MAIN.="<td align=right><font size=2> $row[8] </td></tr>\n"; if ($firstlastname_display_user_stats > 0) { $CSV_text6.="\"\",\"$u\",\"$row[0]\",\"$row[1]\",\"$row[2]\",\"$row[3]\",\"$row[4]\",\"$row[5]\",\"$AGENTseconds\",\"$row[6]\",\"$row[7]\",\"$row[9] $row[10]\",\"$row[8]\"\n"; } else { $CSV_text6.="\"\",\"$u\",\"$row[0]\",\"$row[1]\",\"$row[2]\",\"$row[3]\",\"$row[4]\",\"$row[5]\",\"$AGENTseconds\",\"$row[6]\",\"$row[7]\",\"$row[8]\"\n"; } } $MAIN.="<tr bgcolor=white>"; $MAIN.="<td colspan=2><font size=2>"._QXZ("TOTALS")."</td>"; $MAIN.="<td align=left><font size=2> $TOTALinSECONDS</td>\n"; $MAIN.="<td colspan=4><font size=2> </td>\n"; $MAIN.="<td align=right><font size=2> $TOTALagentSECONDS</td>\n"; $MAIN.="<td colspan=3><font size=2> </td></tr>\n"; $MAIN.="</TABLE></center><BR><BR>\n"; $CSV_text6.="\"\",\"\",\""._QXZ("TOTALS")."\",\"$TOTALinSECONDS\",\"\",\"\",\"\",\"\",\"$TOTALagentSECONDS\"\n"; ##### vicidial agent activity records for this time period ##### if ($did < 1) { $MAIN.="<B>"._QXZ("AGENT ACTIVITY FOR THIS TIME PERIOD: (10000 record limit)")." <a href='$download_link&file_download=7'>["._QXZ("DOWNLOAD")."]</a></B>\n"; $MAIN.="<TABLE width=750 cellspacing=0 cellpadding=1>\n"; $MAIN.="<tr><td colspan=2><font size=1> </td><td colspan=6 align=center bgcolor=white><font size=1>"._QXZ("these fields are in seconds")." </td><td colspan=4><font size=1> </td></tr>\n"; $MAIN.="<tr><td><font size=1># </td><td><font size=2>"._QXZ("DATE/TIME")." </td><td align=left><font size=2>"._QXZ("PAUSE")."</td><td align=left><font size=2> "._QXZ("WAIT")."</td><td align=left><font size=2> "._QXZ("TALK")."</td><td align=right><font size=2> "._QXZ("DISPO")."</td><td align=right><font size=2> "._QXZ("DEAD")."</td><td align=right><font size=2> "._QXZ("CUSTOMER")."</td><td align=right><font size=2> "._QXZ("STATUS")."</td><td align=right><font size=2> "._QXZ("LEAD")."</td><td align=right><font size=2> "._QXZ("CAMPAIGN")."</td><td align=right><font size=2> "._QXZ("PAUSE CODE")."</td></tr>\n"; $CSV_text7.="\""._QXZ("AGENT ACTIVITY FOR THIS TIME PERIOD: (10000 record limit)")."\"\n"; $CSV_text7.="\"\",\"#\",\""._QXZ("DATE/TIME")."\",\""._QXZ("PAUSE")."\",\""._QXZ("WAIT")."\",\""._QXZ("TALK")."\",\""._QXZ("DISPO")."\",\""._QXZ("DEAD")."\",\""._QXZ("CUSTOMER")."\",\""._QXZ("STATUS")."\",\""._QXZ("LEAD")."\",\""._QXZ("CAMPAIGN")."\",\""._QXZ("PAUSE CODE")."\"\n"; $stmt="select event_time,lead_id,campaign_id,pause_sec,wait_sec,talk_sec,dispo_sec,dead_sec,status,sub_status,user_group from vicidial_agent_log where user='" . mysql_real_escape_string($user) . "' and event_time >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and event_time <= '" . mysql_real_escape_string($end_date) . " 23:59:59' ".($query_call_status!=""?" AND ":"").$query_call_status." and ( (pause_sec > 0) or (wait_sec > 0) or (talk_sec > 0) or (dispo_sec > 0) ) order by event_time desc limit 10000;"; #$stmt="select event_time,lead_id,campaign_id,pause_sec,wait_sec,talk_sec,dispo_sec,dead_sec,status,sub_status,user_group from vicidial_agent_log where user='" . mysqli_real_escape_string($link, $user) . "' and event_time >= '" . mysqli_real_escape_string($link, $begin_date) . " 0:00:01' and event_time <= '" . mysqli_real_escape_string($link, $end_date) . " 23:59:59' and ( (pause_sec > 0) or (wait_sec > 0) or (talk_sec > 0) or (dispo_sec > 0) ) order by event_time desc limit 10000;"; if ($DB) {$MAIN.="agent activity|$stmt|";} $rslt=mysql_to_mysqli($stmt, $link); $logs_to_print = mysqli_num_rows($rslt); $u=0; $TOTALpauseSECONDS=0; $TOTALwaitSECONDS=0; $TOTALtalkSECONDS=0; $TOTALdispoSECONDS=0; $TOTALdeadSECONDS=0; $TOTALcustomerSECONDS=0; while ($logs_to_print > $u) { $row=mysqli_fetch_row($rslt); $event_time = $row[0]; $lead_id = $row[1]; $campaign_id = $row[2]; $pause_sec = $row[3]; $wait_sec = $row[4]; $talk_sec = $row[5]; $dispo_sec = $row[6]; $dead_sec = $row[7]; $status = $row[8]; $pause_code = $row[9]; $user_group = $row[10]; $customer_sec = ($talk_sec - $dead_sec); if ($customer_sec < 0) {$customer_sec=0;} if (preg_match("/1$|3$|5$|7$|9$/i", $u)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} $TOTALpauseSECONDS = ($TOTALpauseSECONDS + $pause_sec); $TOTALwaitSECONDS = ($TOTALwaitSECONDS + $wait_sec); $TOTALtalkSECONDS = ($TOTALtalkSECONDS + $talk_sec); $TOTALdispoSECONDS = ($TOTALdispoSECONDS + $dispo_sec); $TOTALdeadSECONDS = ($TOTALdeadSECONDS + $dead_sec); $TOTALcustomerSECONDS = ($TOTALcustomerSECONDS + $customer_sec); if ($DB > 0) { $DBtotal_sec = ($pause_sec + $wait_sec + $talk_sec + $dispo_sec); $DBdatetime = explode(" ",$event_time); $DBdate = explode("-",$DBdatetime[0]); $DBtime = explode(":",$DBdatetime[1]); $DBcall_end_sec = mktime($DBtime[0], $DBtime[1], ($DBtime[2] + $DBtotal_sec), $DBdate[1], $DBdate[2], $DBdate[0]); $DBcall_end = date("Y-m-d H:i:s",$DBcall_end_sec); $MAIN.="<tr $bgcolor>"; $MAIN.="<td><font size=1> </td>"; $MAIN.="<td><font size=2>$DBcall_end</td>"; $MAIN.="<td align=right><font size=2> $DBtotal_sec </td>\n"; $MAIN.="<td align=right><font size=2> </td>\n"; $MAIN.="<td align=right><font size=2> </td>\n"; $MAIN.="<td align=right><font size=2> </td>\n"; $MAIN.="<td align=right><font size=2> </td>\n"; $MAIN.="<td align=right><font size=2> </td>\n"; $MAIN.="<td align=right><font size=2> </td>\n"; $MAIN.="<td align=right><font size=2> </td>\n"; $MAIN.="<td align=right><font size=2> </td>\n"; $MAIN.="<td align=right><font size=2> </td></tr>\n"; } $u++; $MAIN.="<tr $bgcolor>"; $MAIN.="<td><font size=1>$u</td>"; $MAIN.="<td><font size=2>$event_time</td>"; $MAIN.="<td align=right><font size=2> $pause_sec</td>\n"; $MAIN.="<td align=right><font size=2> $wait_sec</td>\n"; $MAIN.="<td align=right><font size=2> $talk_sec </td>\n"; $MAIN.="<td align=right><font size=2> $dispo_sec </td>\n"; $MAIN.="<td align=right><font size=2> $dead_sec </td>\n"; $MAIN.="<td align=right><font size=2> $customer_sec </td>\n"; $MAIN.="<td align=right><font size=2> $status </td>\n"; $MAIN.="<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$lead_id\" target=\"_blank\">$lead_id</A> </td>\n"; $MAIN.="<td align=right><font size=2> $campaign_id </td>\n"; $MAIN.="<td align=right><font size=2> $pause_code </td></tr>\n"; $CSV_text7.="\"\",\"$u\",\"$event_time\",\"$pause_sec\",\"$wait_sec\",\"$talk_sec\",\"$dispo_sec\",\"$dead_sec\",\"$customer_sec\",\"$status\",\"$lead_id\",\"$campaign_id\",\"$pause_code \"\n"; } $MAIN.="<tr bgcolor=white>"; $MAIN.="<td colspan=2><font size=2>"._QXZ("TOTALS")."</td>"; $MAIN.="<td align=right><font size=2> $TOTALpauseSECONDS</td>\n"; $MAIN.="<td align=right><font size=2> $TOTALwaitSECONDS</td>\n"; $MAIN.="<td align=right><font size=2> $TOTALtalkSECONDS</td>\n"; $MAIN.="<td align=right><font size=2> $TOTALdispoSECONDS</td>\n"; $MAIN.="<td align=right><font size=2> $TOTALdeadSECONDS</td>\n"; $MAIN.="<td align=right><font size=2> $TOTALcustomerSECONDS</td>\n"; $MAIN.="<td colspan=4><font size=2> </td></tr>\n"; $CSV_text7.="\"\",\"\",\""._QXZ("TOTALS")."\",\"$TOTALpauseSECONDS\",\"$TOTALwaitSECONDS\",\"$TOTALtalkSECONDS\",\"$TOTALdispoSECONDS\",\"$TOTALdeadSECONDS\",\"$TOTALcustomerSECONDS\"\n"; $TOTALpauseSECONDShh = sec_convert($TOTALpauseSECONDS,'H'); $TOTALwaitSECONDShh = sec_convert($TOTALwaitSECONDS,'H'); $TOTALtalkSECONDShh = sec_convert($TOTALtalkSECONDS,'H'); $TOTALdispoSECONDShh = sec_convert($TOTALdispoSECONDS,'H'); $TOTALdeadSECONDShh = sec_convert($TOTALdeadSECONDS,'H'); $TOTALcustomerSECONDShh = sec_convert($TOTALcustomerSECONDS,'H'); $MAIN.="<tr bgcolor=white>"; $MAIN.="<td colspan=2><font size=1>"._QXZ("(in HH:MM:SS)")."</td>"; $MAIN.="<td align=right><font size=2> $TOTALpauseSECONDShh</td>\n"; $MAIN.="<td align=right><font size=2> $TOTALwaitSECONDShh</td>\n"; $MAIN.="<td align=right><font size=2> $TOTALtalkSECONDShh</td>\n"; $MAIN.="<td align=right><font size=2> $TOTALdispoSECONDShh</td>\n"; $MAIN.="<td align=right><font size=2> $TOTALdeadSECONDShh</td>\n"; $MAIN.="<td align=right><font size=2> $TOTALcustomerSECONDShh</td>\n"; $MAIN.="<td colspan=4><font size=2> </td></tr>\n"; $CSV_text7.="\"\",\"\",\""._QXZ("(in HH:MM:SS)")."\",\"$TOTALpauseSECONDShh\",\"$TOTALwaitSECONDShh\",\"$TOTALtalkSECONDShh\",\"$TOTALdispoSECONDShh\",\"$TOTALdeadSECONDShh\",\"$TOTALcustomerSECONDShh\"\n"; $MAIN.="</TABLE></center><BR><BR>\n"; } ##### vicidial recordings for this time period ##### $MAIN.="<B>"._QXZ("RECORDINGS FOR THIS TIME PERIOD: (10000 record limit)")." <a href='$download_link&file_download=8'>["._QXZ("DOWNLOAD")."]</a></B>\n"; $MAIN.="<TABLE width=750 cellspacing=0 cellpadding=1>\n"; $MAIN.="<tr><td><font size=1># </td><td align=left><font size=2> "._QXZ("LEAD")."</td><td><font size=2>"._QXZ("DATE/TIME")." </td><td align=left><font size=2>"._QXZ("SECONDS")." </td><td align=left><font size=2> "._QXZ("RECID")."</td><td align=center><font size=2>"._QXZ("FILENAME")."</td><td align=center><font size=2>"._QXZ("LOCATION")." </td></tr>\n"; $CSV_text8.="\""._QXZ("RECORDINGS FOR THIS TIME PERIOD: (10000 record limit)")."\"\n"; $CSV_text8.="\"\",\"#\",\""._QXZ("LEAD")."\",\""._QXZ("DATE/TIME")."\",\""._QXZ("SECONDS")."\",\""._QXZ("RECID")."\",\""._QXZ("FILENAME")."\",\""._QXZ("LOCATION")."\"\n"; $stmt="select recording_id,channel,server_ip,extension,start_time,start_epoch,end_time,end_epoch,length_in_sec,length_in_min,filename,location,lead_id,user,vicidial_id from recording_log where vicidial_id IN (select uniqueid from vicidial_log where user='" . mysql_real_escape_string($user) . "' and start_time >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and start_time <= '" . mysql_real_escape_string($end_date) . " 23:59:59' ".($query_call_status!=""?" AND ":"").$query_call_status.") order by recording_id desc limit 10000;"; #$stmt="select recording_id,channel,server_ip,extension,start_time,start_epoch,end_time,end_epoch,length_in_sec,length_in_min,filename,location,lead_id,user,vicidial_id from recording_log where user='" . mysqli_real_escape_string($link, $user) . "' and start_time >= '" . mysqli_real_escape_string($link, $begin_date) . " 0:00:01' and start_time <= '" . mysqli_real_escape_string($link, $end_date) . " 23:59:59' order by recording_id desc limit 10000;"; $rslt=mysql_to_mysqli($stmt, $link); $logs_to_print = mysqli_num_rows($rslt); $u=0; while ($logs_to_print > $u) { $row=mysqli_fetch_row($rslt); if (preg_match("/1$|3$|5$|7$|9$/i", $u)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} $location = $row[11]; $CSV_location=$row[11]; if (strlen($location)>2) { $URLserver_ip = $location; $URLserver_ip = preg_replace('/http:\/\//i', '',$URLserver_ip); $URLserver_ip = preg_replace('/https:\/\//i', '',$URLserver_ip); $URLserver_ip = preg_replace('/\/.*/i', '',$URLserver_ip); $stmt="select count(*) from servers where server_ip='$URLserver_ip';"; $rsltx=mysql_to_mysqli($stmt, $link); $rowx=mysqli_fetch_row($rsltx); if ($rowx[0] > 0) { $stmt="select recording_web_link,alt_server_ip,external_server_ip from servers where server_ip='$URLserver_ip';"; $rsltx=mysql_to_mysqli($stmt, $link); $rowx=mysqli_fetch_row($rsltx); if (preg_match("/ALT_IP/i",$rowx[0])) { $location = preg_replace("/$URLserver_ip/i", "$rowx[1]", $location); } if (preg_match("/EXTERNAL_IP/i",$rowx[0])) { $location = preg_replace("/$URLserver_ip/i", "$rowx[2]", $location); } } } if (strlen($location)>30) {$locat = substr($location,0,27); $locat = "$locat...";} else {$locat = $location;} if ( (preg_match('/ftp/i',$location)) or (preg_match('/http/i',$location)) ) {$location = "<a href=\"$location\">$locat</a>";} else {$location = $locat;} $u++; $MAIN.="<tr $bgcolor>"; $MAIN.="<td><font size=1>$u</td>"; $MAIN.="<td align=left><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[12]\" target=\"_blank\">$row[12]</A> </td>"; $MAIN.="<td align=left><font size=2> $row[4] </td>\n"; $MAIN.="<td align=left><font size=2> $row[8] </td>\n"; $MAIN.="<td align=left><font size=2> $row[0] </td>\n"; $MAIN.="<td align=center><font size=2> $row[10] </td>\n"; $MAIN.="<td align=right><font size=2> $location </td>\n"; $MAIN.="</tr>\n"; $CSV_text8.="\"\",\"$u\",\"$row[12]\",\"$row[4]\",\"$row[8]\",\"$row[0]\",\"$row[10]\",\"$CSV_location\"\n"; } $MAIN.="</TABLE><BR><BR>\n"; if ($did < 1) { ##### vicidial agent outbound user manual calls for this time period ##### $MAIN.="<B>"._QXZ("MANUAL OUTBOUND CALLS FOR THIS TIME PERIOD: (10000 record limit)")." <a href='$download_link&file_download=9'>["._QXZ("DOWNLOAD")."]</a></B>\n"; $MAIN.="<TABLE width=750 cellspacing=0 cellpadding=1>\n"; $MAIN.="<tr><td><font size=1># </td><td><font size=2>"._QXZ("DATE/TIME")." </td><td align=left><font size=2> "._QXZ("CALL TYPE")."</td><td align=left><font size=2> "._QXZ("SERVER")."</td><td align=left><font size=2> "._QXZ("PHONE")."</td><td align=right><font size=2> "._QXZ("DIALED")."</td><td align=right><font size=2> "._QXZ("LEAD")."</td><td align=right><font size=2> "._QXZ("CALLERID")."</td><td align=right><font size=2> "._QXZ("ALIAS")."</td><td align=right><font size=2> "._QXZ("PRESET")."</td><td align=right><font size=2>"._QXZ("C3HU")."</td></tr>\n"; $CSV_text9.="\""._QXZ("MANUAL OUTBOUND CALLS FOR THIS TIME PERIOD: (10000 record limit)")."\"\n"; $CSV_text9.="\"\",\"#\",\""._QXZ("DATE/TIME")."\",\""._QXZ("CALL TYPE")."\",\""._QXZ("SERVER")."\",\""._QXZ("PHONE")."\",\""._QXZ("DIALED")."\",\""._QXZ("LEAD")."\",\""._QXZ("CALLERID")."\",\""._QXZ("ALIAS")."\",\""._QXZ("PRESET")."\",\""._QXZ("C3HU")."\"\n"; $stmt="select call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id,preset_name,customer_hungup,customer_hungup_seconds from user_call_log where user='" . mysqli_real_escape_string($link, $user) . "' and call_date >= '" . mysqli_real_escape_string($link, $begin_date) . " 0:00:01' and call_date <= '" . mysqli_real_escape_string($link, $end_date) . " 23:59:59' order by call_date desc limit 10000;"; $rslt=mysql_to_mysqli($stmt, $link); $logs_to_print = mysqli_num_rows($rslt); $u=0; while ($logs_to_print > $u) { $row=mysqli_fetch_row($rslt); if (preg_match("/1$|3$|5$|7$|9$/i", $u)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} $C3HU=''; if ($row[9]=='BEFORE_CALL') {$row[9]='BC';} if ($row[9]=='DURING_CALL') {$row[9]='DC';} if (strlen($row[9]) > 1) {$C3HU = "$row[9] $row[10]";} if ($LOGadmin_hide_phone_data != '0') { if ($DB > 0) {echo "HIDEPHONEDATA|$row[10]|$LOGadmin_hide_phone_data|\n";} $phone_temp = $row[3]; $dialed_temp = $row[4]; if ($LOGadmin_hide_phone_data == '4_DIGITS') { if (strlen($phone_temp) > 0) {$row[3] = str_repeat("X", (strlen($phone_temp) - 4)) . substr($phone_temp,-4,4);} if (strlen($dialed_temp) > 0) {$row[4] = str_repeat("X", (strlen($dialed_temp) - 4)) . substr($dialed_temp,-4,4);} } elseif ($LOGadmin_hide_phone_data == '3_DIGITS') { if (strlen($phone_temp) > 0) {$row[3] = str_repeat("X", (strlen($phone_temp) - 3)) . substr($phone_temp,-3,3);} if (strlen($dialed_temp) > 0) {$row[4] = str_repeat("X", (strlen($dialed_temp) - 3)) . substr($dialed_temp,-3,3);} } elseif ($LOGadmin_hide_phone_data == '2_DIGITS') { if (strlen($phone_temp) > 0) {$row[3] = str_repeat("X", (strlen($phone_temp) - 2)) . substr($phone_temp,-2,2);} if (strlen($dialed_temp) > 0) {$row[4] = str_repeat("X", (strlen($dialed_temp) - 2)) . substr($dialed_temp,-2,2);} } else { if (strlen($phone_temp) > 0) {$row[3] = preg_replace("/./",'X',$phone_temp);} if (strlen($dialed_temp) > 0) {$row[4] = preg_replace("/./",'X',$dialed_temp);} } } $u++; $MAIN.="<tr $bgcolor>"; $MAIN.="<td><font size=1>$u</td>"; $MAIN.="<td><font size=2>$row[0]</td>"; $MAIN.="<td align=left><font size=2> $row[1]</td>\n"; $MAIN.="<td align=left><font size=2> $row[2]</td>\n"; $MAIN.="<td align=left><font size=2> $row[3] </td>\n"; $MAIN.="<td align=right><font size=2> $row[4] </td>\n"; $MAIN.="<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[5]\" target=\"_blank\">$row[5]</A> </td>\n"; $MAIN.="<td align=right><font size=2> $row[6] </td>\n"; $MAIN.="<td align=right><font size=2> $row[7] </td>\n"; $MAIN.="<td align=right><font size=2> $row[8] </td>\n"; $MAIN.="<td align=right NOWRAP><font size=2> $C3HU </td></tr>\n"; $CSV_text9.="\"\",\"$u\",\"$row[0]\",\"$row[1]\",\"$row[2]\",\"$row[3]\",\"$row[4]\",\"$row[5]\",\"$row[6]\",\"$row[7]\",\"$row[8]\",\"$C3HU\"\n"; } $MAIN.="</TABLE><BR><BR>\n"; } if ($did < 1) { ##### vicidial lead searches for this time period ##### $MAIN.="<B>"._QXZ("LEAD SEARCHES FOR THIS TIME PERIOD: (10000 record limit)")." <a href='$download_link&file_download=10'>["._QXZ("DOWNLOAD")."]</a></B>\n"; $MAIN.="<TABLE width=750 cellspacing=0 cellpadding=1>\n"; $MAIN.="<tr><td><font size=1># </td><td NOWRAP><font size=2>"._QXZ("DATE/TIME")." </td><td align=left NOWRAP><font size=2> "._QXZ("TYPE")." </td><td align=left NOWRAP><font size=2> "._QXZ("RESULTS")." </td><td align=left NOWRAP><font size=2> "._QXZ("SEC")." </td><td align=right NOWRAP><font size=2> "._QXZ("QUERY")."</td></tr>\n"; $CSV_text10.="\""._QXZ("LEAD SEARCHES FOR THIS TIME PERIOD: (10000 record limit)")."\"\n"; $CSV_text10.="\"\",\"#\",\""._QXZ("DATE/TIME")."\",\""._QXZ("TYPE")."\",\""._QXZ("RESULTS")."\",\""._QXZ("SEC")."\",\""._QXZ("QUERY")."\"\n"; $stmt="select event_date,source,results,seconds,search_query from vicidial_lead_search_log where user='" . mysqli_real_escape_string($link, $user) . "' and event_date >= '" . mysqli_real_escape_string($link, $begin_date) . " 0:00:01' and event_date <= '" . mysqli_real_escape_string($link, $end_date) . " 23:59:59' order by event_date desc limit 10000;"; $rslt=mysql_to_mysqli($stmt, $link); $logs_to_print = mysqli_num_rows($rslt); $u=0; while ($logs_to_print > $u) { $row=mysqli_fetch_row($rslt); if (preg_match("/1$|3$|5$|7$|9$/i", $u)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} $row[4] = preg_replace('/select count\(\*\) from vicidial_list where/','',$row[4]); $row[4] = preg_replace('/SELECT lead_id,entry_date,modify_date,status,user,vendor_lead_code,source_id,list_id,gmt_offset_now,called_since_last_reset,phone_code,phone_number,title,first_name,middle_initial,last_name,address1,address2,address3,city,state,province,postal_code,country_code,gender,date_of_birth,alt_phone,email,security_phrase,comments,called_count,last_local_call_time,rank,owner from vicidial_list where /','',$row[4]); while (strlen($row[4]) > 100) {$row[4] = preg_replace("/.$/",'',$row[4]);} $u++; $MAIN.="<tr $bgcolor>"; $MAIN.="<td><font size=1>$u</td>"; $MAIN.="<td><font size=2>$row[0]</td>"; $MAIN.="<td align=center><font size=2> $row[1] </td>\n"; $MAIN.="<td align=right><font size=2> $row[2] </td>\n"; $MAIN.="<td align=right><font size=2> $row[3] </td>\n"; $MAIN.="<td align=right><font size=2> $row[4] </td></tr>\n"; $CSV_text10.="\"\",\"$u\",\"$row[0]\",\"$row[1]\",\"$row[2]\",\"$row[3]\",\"$row[4]\"\n"; } $MAIN.="</TABLE><BR><BR>\n"; } if ($did < 1) { ##### vicidial agent manual dial lead preview skips for this time period ##### $MAIN.="<B>"._QXZ("PREVIEW LEAD SKIPS FOR THIS TIME PERIOD: (10000 record limit)")." <a href='$download_link&file_download=11'>["._QXZ("DOWNLOAD")."]</a></B>\n"; $MAIN.="<TABLE width=750 cellspacing=0 cellpadding=1>\n"; $MAIN.="<tr><td><font size=1># </td><td NOWRAP><font size=2>"._QXZ("DATE/TIME")." </td><td align=right NOWRAP><font size=2> "._QXZ("LEAD ID")." </td><td align=right NOWRAP><font size=2> "._QXZ("STATUS")." </td><td align=right NOWRAP><font size=2> "._QXZ("COUNT")." </td><td align=right NOWRAP><font size=2> "._QXZ("CAMPAIGN")."</td></tr>\n"; $CSV_text11.="\""._QXZ("PREVIEW LEAD SKIPS FOR THIS TIME PERIOD: (10000 record limit)")."\"\n"; $CSV_text11.="\"\",\"#\",\""._QXZ("DATE/TIME")."\",\""._QXZ("LEAD ID")."\",\""._QXZ("STATUS")."\",\""._QXZ("COUNT")."\",\""._QXZ("CAMPAIGN")."\"\n"; $stmt="select user,event_date,lead_id,campaign_id,previous_status,previous_called_count from vicidial_agent_skip_log where user='" . mysqli_real_escape_string($link, $user) . "' and event_date >= '" . mysqli_real_escape_string($link, $begin_date) . " 0:00:01' and event_date <= '" . mysqli_real_escape_string($link, $end_date) . " 23:59:59' order by event_date desc limit 10000;"; $rslt=mysql_to_mysqli($stmt, $link); $logs_to_print = mysqli_num_rows($rslt); $u=0; while ($logs_to_print > $u) { $row=mysqli_fetch_row($rslt); if (preg_match("/1$|3$|5$|7$|9$/i", $u)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} $u++; $MAIN.="<tr $bgcolor>"; $MAIN.="<td><font size=1>$u</td>"; $MAIN.="<td><font size=2>$row[1]</td>"; $MAIN.="<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[2]\" target=\"_blank\">$row[2]</A> </td>\n"; $MAIN.="<td align=right><font size=2> $row[4] </td>\n"; $MAIN.="<td align=right><font size=2> $row[5] </td>\n"; $MAIN.="<td align=right><font size=2> $row[3] </td></tr>\n"; $CSV_text11.="\"\",\"$u\",\"$row[1]\",\"$row[2]\",\"$row[4]\",\"$row[5]\",\"$row[3]\"\n"; } $MAIN.="</TABLE><BR><BR>\n"; } }$ENDtime = date("U");$RUNtime = ($ENDtime - $STARTtime);$MAIN.="\n\n\n<br><br><br>\n\n";$MAIN.="<font size=0>\n\n\n<br><br><br>\n"._QXZ("script runtime").": $RUNtime "._QXZ("seconds")."|$db_source</font>";$MAIN.="</TD></TR><TABLE>";$MAIN.="</body>";$MAIN.="</html>";if ($file_download>0) { $FILE_TIME = date("Ymd-His"); $CSVfilename = "user_stats_$US$FILE_TIME.csv"; $CSV_var="CSV_text".$file_download; $CSV_text=preg_replace('/^\s+/', '', $$CSV_var); $CSV_text=preg_replace('/\n\s+,/', ',', $CSV_text); $CSV_text=preg_replace('/ +\"/', '"', $CSV_text); $CSV_text=preg_replace('/\" +/', '"', $CSV_text); // We'll be outputting a TXT file header('Content-type: application/octet-stream'); // It will be called LIST_101_20090209-121212.txt header("Content-Disposition: attachment; filename=\"$CSVfilename\""); header('Expires: 0'); header('Cache-Control: must-revalidate, post-check=0, pre-check=0'); header('Pragma: public'); ob_clean(); flush(); echo "$CSV_text"; }else { header ("Content-type: text/html; charset=utf-8"); echo $HEADER; require("admin_header.php"); echo $MAIN; }if ($db_source == 'S') { mysqli_close($link); $use_slave_server=0; $db_source = 'M'; require("dbconnect_mysqli.php"); }$endMS = microtime();$startMSary = explode(" ",$startMS);$endMSary = explode(" ",$endMS);$runS = ($endMSary[0] - $startMSary[0]);$runM = ($endMSary[1] - $startMSary[1]);$TOTALrun = ($runS + $runM);$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";if ($DB) {echo "|$stmt|\n";}$rslt=mysql_to_mysqli($stmt, $link);exit; ?>